crossover

I've already installed the latest version of the BIOS. The drivers you linked fail to install:

In safe mode it doesn't get stuck, but the burner isn't detected.

So what should/can I do?

So...this happened. ImgBurn worked perfectly up until recently, when I got a new motherboard and, consequently, a fresh installation of Windows. Hasn't worked since then. Here are my logs. =============================================== Filter Driver Load Order - ImgBurn v2.5.6.0 =============================================== Upper Device Filter: [None Found] Upper Class Filter: GEARAspiWDM Device: CD/DVD-ROM Device Lower Class Filter: [None Found] Lower Device Filter: [None Found] Filter Name: GEARAspiWDM File Name: C:\Windows\system32\DRIVERS\GEARAspiWDM.sys File Version: 2.02.00.01 [2.2.0.1] File Description: CD DVD Filter Product Name: CD DVD Filter Product Version: 2.02.00.01 [2.2.0.1] Company Name: GEAR Software Inc. Copyright: Copyright © GEAR Software Inc. 1997-2009 I 22:16:16 ImgBurn Version 2.5.6.0 started! I 22:16:16 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1) I 22:16:16 Total Physical Memory: 8,349,052 KB - Available: 5,286,900 KB W 22:16:16 Duplex Secure's SPTD driver can have a detrimental effect on drive performance. W 22:16:16 I/O Interface 'Debug Mode' Enabled! I 22:16:16 Initialising SPTI... I 22:16:17 Searching for SCSI / ATAPI devices... I 22:16:17 Initialising Device (\\?\dtsoftbus&rev1#dtcdrom&rev1#1&1a590e2c&0&00#{53f56308-b6bf-11d0-94f2-00a0c91efb8b})... I 22:16:17 Device Address: [0:0:0] I 22:16:17 Drive Letter: (H:) I 22:16:17 Family Tree: I 22:16:17 -> DAEMON Tools Virtual Bus I 22:16:17 -> CD-ROM Drive (DTSOFT Virtual CdRom Device) (00) I 22:16:17 Device Maximum Transfer Length: 65,536 I 22:16:17 Device Maximum Physical Pages: 17 I 22:16:17 Device Alignment Mask: 0 I 22:16:17 Device Bus Type (Adapter/Device): Virtual / Virtual I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 12 00 00 00 60 00 I 22:16:17 CDB Interpretation: Inquiry I 22:16:17 BUFFER: 05 80 00 32 5B 00 00 00 44 54 53 4F 46 54 20 20 42 44 52 4F 4D 20 20 20 20 20 20 20 20 20 20 20 31 2E 30 35 20 30 39 2F 30 37 2F 30 31 20 20 20 20 20 20 20 20 20 20 20 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 5A 00 2A 00 00 00 00 00 FC 00 I 22:16:17 CDB Interpretation: Mode Sense (10) - Page Code (0x2A) - CD/DVD Capabilities and Mechanical Status I 22:16:17 BUFFER: 00 24 41 00 00 00 00 00 2A 1C 1F 00 71 7F 29 23 56 90 01 00 00 80 56 90 00 00 00 00 00 00 00 01 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 01 08 00 00 00 00 F8 00 I 22:16:17 CDB Interpretation: Get Configuration - Drive Serial Number I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 03 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - Removable Medium I 22:16:17 BUFFER: 00 00 00 0C 00 00 00 10 00 03 07 04 39 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 01 02 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - Embedded Changer I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 01 07 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - Real Time Streaming I 22:16:17 BUFFER: 00 00 00 0C 00 00 00 10 01 07 0D 04 08 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 1D 00 00 00 00 0C 00 I 22:16:17 CDB Interpretation: Get Configuration - Multi-Read I 22:16:17 BUFFER: 00 00 00 08 00 00 00 10 00 1D 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 1E 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - CD Read I 22:16:17 BUFFER: 00 00 00 0C 00 00 00 10 00 1E 08 04 03 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 1F 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - DVD Read I 22:16:17 BUFFER: 00 00 00 0C 00 00 00 10 00 1F 09 04 01 00 03 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 27 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - CD-RW CAV Write I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 2A 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - DVD+RW I 22:16:17 BUFFER: 00 00 00 0C 00 00 00 10 00 2A 00 04 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 2B 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - DVD+R I 22:16:17 BUFFER: 00 00 00 0C 00 00 00 10 00 2B 00 04 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 2D 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - CD Track at Once I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 2E 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - CD Mastering I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 2F 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - DVD-R/-RW Write I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 33 00 00 00 00 F8 00 I 22:16:17 CDB Interpretation: Get Configuration - Layer Jump Recording I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 3A 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - DVD+RW Dual Layer I 22:16:17 BUFFER: 00 00 00 0C 00 00 00 10 00 3A 00 04 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 3B 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - DVD+R Dual Layer I 22:16:17 BUFFER: 00 00 00 0C 00 00 00 10 00 3B 00 04 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 40 00 00 00 00 28 00 I 22:16:17 CDB Interpretation: Get Configuration - BD Read Feature I 22:16:17 BUFFER: 00 00 00 24 00 00 00 10 00 40 00 1C 00 00 00 00 00 04 00 00 00 00 00 00 00 02 00 00 00 00 00 00 00 02 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 41 00 00 00 00 20 00 I 22:16:17 CDB Interpretation: Get Configuration - BD Write Feature I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 50 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - HD DVD Read I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 51 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - HD DVD Write I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 01 0D 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - AACS I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 00 00 00 00 00 00 F8 00 I 22:16:17 CDB Interpretation: Get Configuration - Profile List I 22:16:17 BUFFER: 00 00 00 14 00 00 00 10 00 00 03 0C 00 40 00 00 00 10 01 00 00 08 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 5A 00 3F 00 00 00 00 08 00 00 I 22:16:17 CDB Interpretation: Mode Sense (10) - Page Code (0x3F) - All Mode Pages I 22:16:17 BUFFER: 00 6C 41 00 00 00 00 00 01 0A 00 01 00 00 00 00 00 00 00 00 08 0A 00 00 00 00 00 00 00 00 00 00 0D 06 00 00 00 3C 00 4B 0E 0E 04 00 00 00 00 00 01 FF 02 FF 00 FF 00 FF 1A 0A 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: 46 02 FF 33 00 00 00 00 10 00 I 22:16:17 CDB Interpretation: Get Configuration - LightScribe I 22:16:17 BUFFER: 00 00 00 04 00 00 00 10 00 00 00 00 00 00 00 00 I 22:16:17 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 CDB: A4 00 00 00 00 00 00 00 00 08 08 00 I 22:16:17 CDB Interpretation: Report Key - RPC State I 22:16:17 BUFFER: 00 06 00 00 4C FE 01 00 I 22:16:17 -> Drive 1 - Info: DTSOFT BDROM 1.05 (H:) (Virtual) I 22:16:17 Initialising Device (\\?\scsi#cdrom&ven_pioneer&prod_dvd-rw__dvr-215d&rev_1.22#5&12a1c236&0&000000#{53f56308-b6bf-11d0-94f2-00a0c91efb8b})... I 23:04:49 Device Address: [0:0:0] I 23:13:41 Drive Letter: Unknown I 23:13:42 Family Tree: I 23:13:42 -> ACPI x64-based PC I 23:13:42 -> Microsoft ACPI-Compliant System I 23:13:42 -> PCI bus I 23:13:42 -> PCI standard PCI-to-PCI bridge (VEN_1002&DEV_5A1A - ATI) I 23:13:42 -> JMicron JMB36X Controller (VEN_197B&DEV_2362 - JMicron) I 23:13:42 -> CD-ROM Drive (PIONEER DVD-RW DVR-215D SCSI CdRom Device) (Bus Number 0, Target ID 0, LUN 0) E 23:13:42 DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY, StorageAdapterProperty) Failed! - Device: '\\?\scsi#cdrom&ven_pioneer&prod_dvd-rw__dvr-215d&rev_1.22#5&12a1c236&0&000000#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}' E 23:13:42 Reason: Access is denied. E 23:13:42 DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY, StorageDeviceProperty) Failed! - Device: '\\?\scsi#cdrom&ven_pioneer&prod_dvd-rw__dvr-215d&rev_1.22#5&12a1c236&0&000000#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}' E 23:13:42 Reason: Access is denied. I 23:13:42 [0:0:0] I 23:13:42 CDB: 12 00 00 00 60 00 I 23:13:42 CDB Interpretation: Inquiry E 23:13:42 SENSE: 00 00 00 05 00 00 00 00 00 00 00 00 FF FF E 23:13:42 SENSE Interpretation: Access is denied. I 23:13:42 [0:0:0] I 23:13:42 CDB: 12 00 00 00 60 00 I 23:13:42 CDB Interpretation: Inquiry E 23:13:57 SENSE: 00 00 00 05 00 00 00 00 00 00 00 00 FF FF E 23:13:57 SENSE Interpretation: Access is denied. E 23:13:57 Device->Initialise() Failed! E 23:13:57 Device: [0:0:0] E 23:13:57 This drive will not be visible in the program. I 23:13:57 Found 1 BD-ROM! I 23:13:57 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 23:13:57 CDB: 00 00 00 00 00 00 I 23:13:57 CDB Interpretation: Test Unit Ready I 23:13:57 [0:0:0] DTSOFT BDROM 1.05 (H:) (Virtual) I 23:13:57 CDB: 00 00 00 00 00 00 I 23:13:57 CDB Interpretation: Test Unit Ready I should add that my AV does not report any infections, and I have the latest chipset drivers.