NOhara

The message was "Getting Disc Recording Management Area Information". As for how to retrieve the debug log, don't have a clue. Also, I am not technically handy. When you say 'click the drive 'drop down' selection box, where are you talking about? In Windows, the Program--if so, what menu or window? Then the bit about copy and paste--don't know what you are saying. Sorry...

Well I don't remember exactly but refreshing the disk info sounds familiar. That was on the status bar for a long time, then I clicked on File/Close and got the 'Closing Down' info in the log, but then the same "Terminating Interface" message stays on the status bar and everything is grayed out so I can't access anything else. I have to forcibly shut down the program, and turn off/on Windows to access the burner as if I don't, the computer can't control the burner at all.

I don't know if I'm doing it right re the copy and paste. This time, I started the program before putting a disk in the burner, and this time, I didn't get a "System has been changed" line in the log. However, after the verify stage, it hung again, and when I tried to close the program, it still shows "Terminating the Interface". It's been 15 minutes and it isn't doing anything. I 13:23:39 ImgBurn Version 2.5.7.0 started! I 13:23:39 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1) I 13:23:39 Total Physical Memory: 3,143,848 KB - Available: 1,391,264 KB I 13:23:39 Initialising SPTI... I 13:23:39 Searching for SCSI / ATAPI devices... I 13:24:14 -> Drive 1 - Info: HL-DT-ST BD-RE WH12LS39 1.00-D1 (E:) (SATA) I 13:24:14 Found 1 BD-RE! I 13:25:02 Operation Started! I 13:25:02 Source File: C:\Users\Nadine\Desktop\Juliann & Andy.iso I 13:25:02 Source File Sectors: 151,067 (MODE1/2048) I 13:25:02 Source File Size: 309,385,216 bytes I 13:25:02 Source File Volume Identifier: PROSHOW_DVD I 13:25:02 Source File Volume Set Identifier: 0B1ECDF4sgunkwsrPHOTODEX PROSHOW DVD I 13:25:02 Source File Application Identifier: PHOTODEX PROSHOW DVD I 13:25:02 Source File Implementation Identifier: Photodex Proshow DVD I 13:25:02 Source File File System(s): ISO9660, UDF (1.02) I 13:25:02 Destination Device: [1:0:0] HL-DT-ST BD-RE WH12LS39 1.00 (E:) (SATA) I 13:25:02 Destination Media Type: DVD-R (Disc ID: MCC 03RG20) I 13:25:02 Destination Media Supported Write Speeds: 8x, 12x, 16x I 13:25:02 Destination Media Sectors: 2,297,888 I 13:25:02 Write Mode: DVD I 13:25:02 Write Type: DAO I 13:25:02 Write Speed: MAX I 13:25:02 Link Size: Auto I 13:25:02 Lock Volume: Yes I 13:25:02 Test Mode: No I 13:25:02 OPC: No I 13:25:02 BURN-Proof: Enabled I 13:25:02 Write Speed Successfully Set! - Effective: 22,160 KB/s (16x) I 13:25:04 Filling Buffer... (40 MB) I 13:25:05 Writing LeadIn... I 13:25:38 Writing Session 1 of 1... (1 Track, LBA: 0 - 151066) I 13:25:38 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 151066) I 13:26:10 Synchronising Cache... I 13:27:18 Exporting Graph Data... I 13:27:18 Graph Data File: C:\Users\Nadine\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_WH12LS39_1.00_SATURDAY-JUNE-16-2012_1-25_PM_MCC_03RG20_MAX.ibg I 13:27:18 Export Successfully Completed! I 13:27:18 Operation Successfully Completed! - Duration: 00:02:16 I 13:27:18 Average Write Rate: 9,746 KB/s (7.0x) - Maximum Write Rate: 10,642 KB/s (7.7x) I 13:27:18 Cycling Tray before Verify... W 13:27:28 Waiting for device to become ready... I 13:27:38 Device Ready! I 13:27:38 Operation Started! I 13:27:38 Source Device: [1:0:0] HL-DT-ST BD-RE WH12LS39 1.00 (E:) (SATA) I 13:27:38 Source Media Type: DVD-R (Book Type: DVD-R) (Disc ID: MCC 03RG20) I 13:27:38 Source Media Supported Write Speeds: 8x, 12x, 16x I 13:27:38 Image File: C:\Users\Nadine\Desktop\Juliann & Andy.iso I 13:27:38 Image File Sectors: 151,067 (MODE1/2048) I 13:27:38 Image File Size: 309,385,216 bytes I 13:27:38 Image File Volume Identifier: PROSHOW_DVD I 13:27:38 Image File Volume Set Identifier: 0B1ECDF4sgunkwsrPHOTODEX PROSHOW DVD I 13:27:38 Image File Application Identifier: PHOTODEX PROSHOW DVD I 13:27:39 Image File Implementation Identifier: Photodex Proshow DVD I 13:27:39 Image File File System(s): ISO9660, UDF (1.02) I 13:27:39 Read Speed (Data/Audio): MAX / MAX I 13:27:40 Verifying Session 1 of 1... (1 Track, LBA: 0 - 151066) I 13:27:40 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 151066) I 13:28:38 Exporting Graph Data... I 13:28:38 Graph Data File: C:\Users\Nadine\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_WH12LS39_1.00_SATURDAY-JUNE-16-2012_1-25_PM_MCC_03RG20_MAX.ibg I 13:28:38 Export Successfully Completed! I 13:28:38 Operation Successfully Completed! - Duration: 00:00:58 I 13:28:38 Average Verify Rate: 5,300 KB/s (3.8x) - Maximum Verify Rate: 6,763 KB/s (4.9x) I 13:35:36 Close Request Acknowledged I 13:35:36 Closing Down...

I have an LG BluRay DVD drive. I burn ISO files I've created with ProShow Gold to standard -R DVDs. On this DVD burner, everything goes well until the very end where the program hangs on terminating the interface--it never does. I then have to manually close the program and restart the computer otherwise I can't get my DVD disc out. It is this model: WH12LS39 I have an old Dell 8400 successfully running Windows 7 64 bit. I was using Image Burn with 32 bit XP without issue. However, this drive was purchased after I converted to Windows 7 64 bit, and I re-installed Image Burn after the conversion. Thanks for any help.