richk

The problem turned out to be IRST. Yesterday, I simply disabled the service, but imgburn still failed. Today, I completely uninstalled it and things are good

Version 13.2.4.1000 Taking it out altogether didn't fix the problem, so it has to be interaction with something else

I did 2 things. Before booting into safe mode, I tried to verify the disk I had finished writing before it hung. I successfully verified, and got the "success" sound, but when I tried to exit the program, it hung, with the message "closing disk". When I shut down, that hung also. I booted into safe mode and the burn and verify completed without error. I tried to figure out what would not start in safe mode, but might interfere, and I decided Intel Rapid Storage Technology was a possibility. I disabled the service and rebooted. The program could verify but then it couldn't see the drive and the drive disappeared in Disk Management.

I decided to try something else and it still didn't work, but I may have a better message. The Z87 chipset supports 6 SATA devices and deals with 4 more through 2 ASMedia controllers. I moved the optical drives to the main (Z87) controller. At the same time, I turned off the hot-swap option for the drives. I tried to burn a disk from an iso file. It burned the disk, and showed the message "finalising disk" . It then stopped and the imgburn log shows the following: W 15:25:30 Potential 'WaitImmediateIO' Deferred Error - (55%, 0/3) - The request could not be performed because of an I/O device error. W 15:26:00 Finalise Disc Failed! - Reason: The request could not be performed because of an I/O device error. W 15:26:00 Retrying (1 of 3)... W 15:26:00 Retry Failed - Reason: The specified network resource or device is no longer available. W 15:26:00 Retrying (2 of 3)... W 15:26:00 Retry Failed - Reason: The specified network resource or device is no longer available. W 15:26:00 Retrying (3 of 3)... W 15:26:00 Retry Failed - Reason: The specified network resource or device is no longer available. The machine no longer hung at shutdown, but the drive couldn't be used without a reboot.

I am having trouble with the program hanging on various tasks, starting immediately after upgrading the machine from win7-64 to win8-64 then to win 8.1-64. I have uninstalled and reinstalled 2.5.8.0. Machine is based on Asus z87 deluxe (z87 chipset). I tried 2 different drives (Optiarc AD-7280S) Once it hangs (hard disk light on solid), I need to shut down the machine. The shutdown doesn't complete, so I need to press and hold the power button. There is nothing in the system event log. Imgburn log from the last failure, which occurred while burning a disk, avter writing and before cycling the drive to verify: I 13:41:41 ImgBurn Version 2.5.8.0 started! I 13:41:41 Microsoft Windows 8 Professional x64 Edition (6.2, Build 9200) I 13:41:41 Total Physical Memory: 33,357,092 KiB - Available: 30,971,172 KiB I 13:41:41 Initialising SPTI... I 13:41:41 Searching for SCSI / ATAPI devices... I 13:41:41 -> Drive 1 - Info: Optiarc DVD RW AD-7280S 1.01 (Y:) (SATA) I 13:41:41 -> Drive 2 - Info: Optiarc DVD RW AD-7280S 1.01 (Z:) (SATA) I 13:41:41 Found 2 DVD±RW/RAMs! I 13:52:49 Operation Started! I 13:52:49 Source File: H:\install CDs\thinkpad\x1 carbon\win8\Applications - boot disk.iso I 13:52:49 Source File Sectors: 2,050,064 (MODE1/2048) I 13:52:49 Source File Size: 4,198,531,072 bytes I 13:52:49 Source File Volume Identifier: SR30A20400 I 13:52:49 Source File Volume Set Identifier: 19e00000MS UDFBridge I 13:52:49 Source File Application Identifier: OSCDIMG 2.56 (01/01/2005 TM) I 13:52:49 Source File Implementation Identifier: Microsoft CDIMAGE UDF I 13:52:49 Source File File System(s): ISO9660 (Bootable), UDF (1.02) I 13:52:49 Destination Device: [1:0:0] Optiarc DVD RW AD-7280S 1.01 (Y:) (SATA) I 13:52:49 Destination Media Type: DVD+R (Disc ID: RITEK-F16-01) I 13:52:49 Destination Media Supported Write Speeds: 4x, 6x, 8x, 12x, 16x I 13:52:49 Destination Media Sectors: 2,295,104 I 13:52:49 Write Mode: DVD I 13:52:49 Write Type: DAO I 13:52:50 Write Speed: MAX I 13:52:50 DVD+R Reserve Track: No I 13:52:50 Link Size: Auto I 13:52:50 Lock Volume: Yes I 13:52:50 Test Mode: No I 13:52:50 OPC: No I 13:52:50 BURN-Proof: Enabled I 13:52:50 Write Speed Successfully Set! - Effective: 22,160 KB/s (16x) I 13:52:50 Book Type Setting: DVD+R I 13:52:50 Filling Buffer... (80 MiB) I 13:52:50 Writing LeadIn... I 13:53:02 Writing Session 1 of 1... (1 Track, LBA: 0 - 2050063) I 13:53:02 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2050063) I 13:57:48 Synchronising Cache... I 13:57:49 Closing Track... I 13:57:54 Finalising Disc... I 13:58:10 Exporting Graph Data... I 13:58:10 Graph Data File: C:\Users\R\AppData\Roaming\ImgBurn\Graph Data Files\Optiarc_DVD_RW_AD-7280S_1.01_TUESDAY-DECEMBER-02-2014_1-52_PM_RITEK-F16-01_MAX.ibg I 13:58:10 Export Successfully Completed! I 13:58:10 Operation Successfully Completed! - Duration: 00:05:20 I 13:58:10 Average Write Rate: 14,386 KiB/s (10.6x) - Maximum Write Rate: 21,170 KiB/s (15.7x) I 13:58:10 Cycling Tray before Verify... W 13:58:19 Waiting for device to become ready...