wajowens

Hi. I really do appreciate this mate, I realise you're going above and beyond imgburn software support here! i should mention that I've got it to work a few times by turning the computer off and on. So this report might well be saying that all is fine! I 11:09:53 ImgBurn Version 2.5.8.0 started! I 11:09:53 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200) I 11:09:53 Total Physical Memory: 4,078,876 KiB - Available: 2,523,268 KiB I 11:09:53 Initialising SPTI... I 11:09:53 Searching for SCSI / ATAPI devices... I 11:09:56 -> Drive 1 - Info: hp DVD-RAM UJ8D1 H.01 (E:) (SATA) I 11:09:56 Found 1 DVD±RW/RAM! I 11:10:12 Device: [0:0:0] hp DVD-RAM UJ8D1 H.01 (E:) (SATA) I 11:10:12 Family Tree: I 11:10:12 -> ACPI x64-based PC I 11:10:12 -> Microsoft ACPI-Compliant System I 11:10:12 -> PCI Express Root Complex I 11:10:12 -> Intel® 7 Series Chipset Family SATA AHCI Controller (VEN_8086&DEV_1E03 - Intel - iaStorA - v11.5.2.1001) I 11:10:12 -> CD-ROM Drive (hp DVD-RAM UJ8D1) (Bus Number 2, Target Id 0, LUN 0)

thanks for that... might you have any suggestions about what one might do in these circumstances?

Hi, I've dled the latest imgburn and tried to burn an iso to a blank dvd-r, and got a disc not empty message. I've attached the log. I'd be very grateful for any help! thanks ImgBurn.log