jjwang04

October 21, 2017

Right click the drive selection box and pick 'family tree'.

Close the prompt that comes up and then copy and paste everything from the log window please.

Thanks for your reply. I have fixed the issue. My old DVD player connected to SATA 3GB/s port. I need to connect this new burner to 6GB/s port. I have burned bluray BD-R disc successfully.

October 20, 2017

Please help. I wasted a lot of time and tried to burning my first BD-R disc. No luck. Following is log message.

I 22:52:03 ImgBurn Version 2.5.8.0 started!

I 22:52:03 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1)

I 22:52:03 Total Physical Memory: 16,743,556 KiB - Available: 13,228,416 KiB

I 22:52:03 Initialising SPTI...

I 22:52:03 Searching for SCSI / ATAPI devices...

I 22:52:04 -> Drive 1 - Info: HL-DT-ST BD-RE WH14NS40 1.03-A0 (D:) (SATA)

I 22:52:04 -> Drive 2 - Info: hp DVDWBD TS-LB23L 0500 (J:) (USB 2.0)

I 22:52:04 Found 1 BD-ROM/DVD±RW and 1 BD-RE XL!

I 22:54:41 Operation Started!

I 22:54:41 Building Image Tree...

I 22:55:17 Corrected file system selection for Blu-ray Video disc.

I 22:55:17 Corrected UDF revision selection for Blu-ray Video disc.

I 22:55:48 Calculating Totals...

I 22:55:48 Preparing Image...

I 22:55:48 Contents: 11 Files, 15 Folders

I 22:55:48 Content Type: BD Video

I 22:55:48 Data Type: MODE1/2048

I 22:55:48 File System(s): UDF (2.50)

I 22:55:49 Volume Label: Disc1

I 22:55:49 Size: 10,709,914,496 bytes

I 22:55:49 Sectors: 5,229,460

I 22:55:49 Image Size: 10,710,941,696 bytes

I 22:55:49 Image Sectors: 5,229,952

I 22:56:02 Operation Successfully Completed! - Duration: 00:01:21

I 22:56:04 Operation Started!

I 22:56:04 Source File: -==/\/[bUILD IMAGE]\/\==-

I 22:56:04 Source File Sectors: 5,229,952 (MODE1/2048)

I 22:56:04 Source File Size: 10,710,941,696 bytes

I 22:56:04 Source File Volume Identifier: Disc1

I 22:56:04 Source File Volume Set Identifier: 4B53B6D4004FCD14

I 22:56:04 Source File Application Identifier: ImgBurn v2.5.8.0

I 22:56:04 Source File Implementation Identifier: ImgBurn

I 22:56:04 Source File File System(s): UDF (2.50)

I 22:56:04 Destination Device: [2:0:0] HL-DT-ST BD-RE WH14NS40 1.03 (D:) (SATA)

I 22:56:04 Destination Media Type: BD-R (Disc ID: RITEK-BR2-000)

I 22:56:04 Destination Media Supported Write Speeds: 4x, 6x, 8x, 10x

I 22:56:04 Destination Media Sectors: 12,219,392

I 22:56:04 Write Mode: BD

I 22:56:04 Write Type: DAO

I 22:56:04 Write Speed: MAX

I 22:56:04 Hardware Defect Management Active: No

I 22:56:04 BD-R Verify Not Required: Yes

I 22:56:04 Link Size: Auto

I 22:56:04 Lock Volume: Yes

I 22:56:04 Test Mode: No

I 22:56:04 OPC: No

I 22:56:04 BURN-Proof: Enabled

I 22:56:04 Write Speed Successfully Set! - Effective: 44,960 KB/s (10x)

I 22:56:19 Filling Buffer... (80 MiB)

I 22:56:20 Writing LeadIn...

W 22:56:20 Failed to Write Sectors 0 - 31 - Reason: No Additional Sense Information

W 22:56:20 Retrying (1 of 20)...

W 22:56:20 Retry Failed - Reason: No Additional Sense Information

W 22:56:20 Retrying (2 of 20)...

W 22:56:20 Retry Failed - Reason: No Additional Sense Information

W 22:56:20 Retrying (3 of 20)...