mciscool

I went to diagnostics and the optical drive tests work with cd discs but fail and bug with dvd disc what should I do

it takes like 10 seconds then it says medium not present and yea. it also doesnt work with pressed dvds. so is that it

what should i do

it says device not ready medium not present

I 13:35:12 ImgBurn Version 2.5.8.0 started! I 13:35:12 Microsoft Windows 8 Professional x64 Edition (6.2, Build 9200) I 13:35:12 Total Physical Memory: 16,676,932 KiB - Available: 14,199,412 KiB I 13:35:12 Initialising SPTI... I 13:35:12 Searching for SCSI / ATAPI devices... I 13:35:14 -> Drive 1 - Info: TSSTcorp DVD+-RW SH-216BB D100 (D:) (SATA) I 13:35:14 Found 1 DVD±RW/RAM!

it can read cds but when i try to put in a writeable dvd it wont work, is there a way i can make it read dvds