No devices detected, please help?

[helipilot22]

I have been happily backing up my 360 games with imgburn, with no problems for about 6 months , that is until the other day.

Its as if my drive has vanished, this is what i see when I start up imgburn:

 

I 18:05:09 ImgBurn Version 2.4.4.0 started!

I 18:05:09 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3)

I 18:05:09 Total Physical Memory: 391,344 KB - Available: 57,416 KB

W 18:05:09 Drive D:\ (FAT32) does not support single files > 4 GB in size.

I 18:05:09 Initialising SPTI...

I 18:05:09 Searching for SCSI / ATAPI devices...

W 18:05:09 No devices detected!

 

this fault is can however be rectified if I switch off my laptop and then back on, i did that this morning and backed up a game sucessfully. Then I kept checking if all was well with my drive by opening up imgburn every hour to see long it takes to go faulty again. About 4 hours it was still detected and then bang dissapeared again.

I can open the disk tray normally and have tried playing a dvd but nothing happens. When I go to "my computer" in the start menu my dvd drive is missing. please help i don't know how to rectify the situation.

my laptop is a compaq presario v5000 about 3 years old.

[mmalves]

Please post your Filter Driver Load Order (look in ImgBurn's Tools menu).

[helipilot22]

Please post your Filter Driver Load Order (look in ImgBurn's Tools menu).

 

upper device filter red book

 

upper class filter [none found]

 

devicecd/dvd-rom device

 

lower class filter pxhelp20

 

lower device filter imapi

 

I tried to copy to clipboard but don't then know where to find the clipboard:( so i wrote it out mannualy. thanks anything else you need just ask

[mmalves]

You could right-click on the forum's text box and choose Paste, or hit CTRL+V on the keyboard.

 

Anyway, your filter driver load order seems normal. You could try removing pxhelp20 to see if it helps with your problem, but it does seem to be a hardware problem (maybe a lose conector or the drive gives up due to heat).

[helipilot22]

You could right-click on the forum's text box and choose Paste, or hit CTRL+V on the keyboard.

 

Anyway, your filter driver load order seems normal. You could try removing pxhelp20 to see if it helps with your problem, but it does seem to be a hardware problem (maybe a lose conector or the drive gives up due to heat).

 

 

thanks i'll try what you have said.

[LIGHTNING UK!]

Take a look in device manager and see if the drive is listed in there.

[Shamus_McFartfinger]

It might also be an idea to poke around in your BIOS and reset everything to factory defaults. A mate of mine has a PC that had a brain fart a few days ago and wouldn't see any of the IDE drives for some reason. A quick BIOS reset fixed the problem.

 

EDIT: Be careful doing this if you have spanned or RAID drives installed.