Device not ready (medium not present)

[jpack2]

So when i set everything up and insert my DVD R DL disk, at the bottom of imgburn it says "Device not ready (medium not present)". I have seen older posts on this subject but none helped. Any help would be greatly appreciated.

 

Log:

 

I 18:29:11 ImgBurn Version 2.4.4.0 started!

I 18:29:11 Microsoft Windows Vista Ultimate Edition (6.0, Build 6001 : Service Pack 1)

I 18:29:11 Total Physical Memory: 1,038,040 KB - Available: 299,524 KB

I 18:29:11 Initialising SPTI...

I 18:29:11 Searching for SCSI / ATAPI devices...

I 18:29:11 Found 1 DVD

[mmalves]

Which Verbatim blanks do you have? The 2.4x or the 8x ones? Does your drive recognize burned DVD+R DL discs?

[jpack2]

Which Verbatim blanks do you have? The 2.4x or the 8x ones? Does your drive recognize burned DVD+R DL discs?

 

 

8x and it is my first time trying to burn onto a DVD+R DL disc but i have been able to burn DVDs and CDs if that means anything

[jpack2]

also when i click load i get:

 

I/O Error

 

Device [1:0:0]_ Nec DVD+-RW ND-6650A 102C (D:) (ATA)

 

ScsiStatus: 0x02

Interpretation: check condition

 

CBD: 1B 01 00 03 00

Interpretation: Start/Stop unit

 

Sense Area: 70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 04

Interpretation: Invalid Field in CDB

[mmalves]

Device [1:0:0]_ Nec DVD+-RW ND-6650A 102C (D:) (ATA)

Try this firmware update from Dell to see if it helps (remove any disc from the drive and close the tray before updating then reboot after it's finished).

 

If that doesn't help then you'll need to try with the 2.4x Verbatims or get an external burner

[jpack2]

Device [1:0:0]_ Nec DVD+-RW ND-6650A 102C (D:) (ATA)

Try this firmware update from Dell to see if it helps (remove any disc from the drive and close the tray before updating then reboot after it's finished).

 

If that doesn't help then you'll need to try with the 2.4x Verbatims or get an external burner

 

 

the firmware update worked...thank you very much