Windows 7 + VIA IDE PCI Card = BSOD

[gir489]

I just upgraded from a 4 year old XP install full of Win rot, and a registry bigger than your fist to Windows 7 Ultimate Build 7600 RTM.

 

Everything seems to be working fine, except ImgBurn.

 

When I go to burn something, it says "Settting L0 Data Zone", and then BSOD about viaraid.sys.

 

Is it the driver, or ImgBurn crashing? Or both? What do I have to do to fix it?

[mmalves]

Windows is telling you it's the viaraid driver (ImgBurn couldn't cause a BSOD even if it wanted to).

 

Seeing as VIA doesn't support Win7 at the moment you'll have to use another card, or perhaps the onboard controller?

[gir489]

Oh wow.

 

The IDE slot is being used for the HDD. So, I need the VIA card to support the drives.

 

What can I do so it won't crash?

Edited August 6, 2009 by gir489

[mmalves]

Maybe you could plug the HDD(s) on the VIA card and the burner on the onboard IDE port?

[chewy]

What actual VIA IDE PCI Card do you have?

[gir489]

The motherboard won't reconize the DVD drives. I doubt it'll reconize my Windows drive.

 

It's a VIA 6421.

[chewy]

Download SystemSpec

 

http://www.alexnolan.net/software/sysspec.htm

 

Under file and csv save a log and copy and paste here

[gir489]

Windows: Microsoft Windows 7 6.1.7600

Internet Explorer: 8.0.7600.16385

Memory (RAM): 3328 MB

CPU Info: Intel® Core2 Quad CPU Q6600 @ 2.40GHz

CPU Speed: 2395.6 MHz

Sound card: Speakers (High Definition Audio

Display Adapters: ATI Radeon HD 4800 Series | ATI Radeon HD 4800 Series | RDPDD Chained DD | RDP Encoder Mirror Driver | RDP Reflector Display Driver

Monitors: 1

Screen Resolution: 1280 X 1024 - 32 bit

Network: Network Present

Network Adapters: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20)

CD / DVD Drives: G: UXUBU S9MZ45ANOLYJ | H: ATAPI iHAP122 8 | I: _NEC DVD_RW ND-3550A

COM Ports: COM1

LPT Ports: NOT Present

Mouse: 16 Button Wheel Mouse Present

Hard Disks: C: 298.1GB | D: 931.5GB | E: 149.0GB | F: 931.5GB

Hard Disks - Free: C: 278.4GB | D: 43.3GB | E: 69.7GB | F: 138.1GB

USB Controllers: 8 host controllers.

Firewire (1394): 1 host controllers.

PCMCIA (Laptops): Not Installed

Manufacturer: American Megatrends Inc.

Product Make: System Product Name

AC Power Status: OnLine

BIOS Info:

Time Zone: Eastern Standard Time

Battery: No Battery

Motherboard: ASUSTeK Computer INC. P5Q-PRO

Modem: Not detected

:

[chewy]

How many pata hard drive do you have?

 

What's the boot drive, pata or sata?

[gir489]

Boot drive is PATA HDD WD 350. I only have 1.

 

DVD ROM is PATA NEC DVD-RW ND-3550A FW: 1.07

 

DVD ROM is PATA Lite-On IHAP122-04

 

How is this going to fix the problem?

Edited August 6, 2009 by gir489

[chewy]

Well that explains the problem better

 

 

Do you have an actual link for the controller card, they are not made by via?

[gir489]

http://www.via.com.tw/en/products/peripher...a_raid/vt6421a/

 

EDIT:

 

Here's the BSOD log:

 

Problem signature:
 Problem Event Name:	BlueScreen
 OS Version:	6.1.7600.2.0.0.256.1
 Locale ID:	1033

Additional information about the problem:
 BCCode:	d1
 BCP1:	00000148
 BCP2:	00000005
 BCP3:	00000001
 BCP4:	8BD41872
 OS Version:	6_1_7600
 Service Pack:	0_0
 Product:	256_1

Files that help describe the problem:
 C:\Windows\Minidump\080609-21621-01.dmp
 C:\Users\Robert\AppData\Local\Temp\WER-31543-0.sysdata.xml

Read our privacy statement online:
 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
 C:\Windows\system32\en-US\erofflps.txtp

Edited August 7, 2009 by gir489

[chewy]

There are three different cards shown using that chipset

 

http://www.newegg.com/Product/ProductList....;srchInDesc=via

 

The actual brand and model might tell us if the pata hard drive could boot from the card

[gir489]

I already know it won't, because I tired.

 

You could've asked. That's why I put the DVD drives on the VIA card, because it was either not have the motherboard reconize the DVD drives, or not have it reconize the HDD. Had to choose the obvious one.

 

And if I ever need to boot from a CD/DVD, I have tons of Lite-On DG-16D2S 0800 drives to use for that.

[chewy]

Pardon me,

 

You still can't even identify your controller card and expect me to believe you have a clue about what you are doing.

 

Good Luck

 

With an attitude like that you will go far

 

[gir489]

I did identify it. I told you what it was, but you weren't paying attention.

 

I want a solution, not a workaround.

[chewy]

You did not indentify it, your link just showed different options for using the via chipset in a controller card, so far I am the one doing the work, I even downloaded the res images.

 

They just told what I have known for years, via makes chipsets, not cards.

[gir489]

There's no insignia on the card. It just says VIA on the controller chip. No manufacture.

 

The PCB is green.

 

It looks generic.

 

Out of desperation, I hotwired one of the DVD burners to the motherboard's IDE line. I don't even use the VIA card anymore, since the motherboard has onboard SATA, but it'd be nice if I had 2 burners.

Edited August 7, 2009 by gir489

[chewy]

http://www.rosewill.com/products/s_461/productDetail.htm

 

Here's a proper link to a card using that chipset

[gir489]

That doesn't look like my card.

 

This is what my card looks like: http://cgi.ebay.com/IDE-PCI-SATA-Serial-AT...id=p3286.c0.m14

 

EDIT: I just tried again to have the BIOS boot from the HDD that was connected to the VIA card, and no beans. It keeps saying no hard drive detected.

 

EDIT2: I just ordered this IDE controller: http://www.newegg.com/Product/Product.aspx...N82E16816132004

 

Hopefully it will be able to boot the IDE hard drive.

Edited August 7, 2009 by gir489