keep getting message disc unreadable on x box 360

[stevenleelightfoot]

please help. my computer runs windows vista and i have a pioneer 217f drive. using verbatten discs i burn a 360 game and verify it ok but when i put it in my x box 360 with its hitachi drive it comes up disc unreadable clean with cloth.i burn duel layered discs and burn at 2.4 speed with a layer break in but still get message. have tried games burned on other computer and drive and they work fine in my flashed 360. have also tried my pioneer drive in another computer and burns and plays fine so both pioneer drive and 360 are fine just not when using my computer. cant understand why. im no geneous at burning games just fresh and starting out but dont know why there not working.have tried several types of disc and both of the drives on my computer nec and pioneer.some advice would be greatly needed ?????

Edited August 19, 2009 by stevenleelightfoot

[Cynthia]

Make sure you include a copy of the program's log in your post.

[spinningwheel]

AND...edit out your email address, we don't work that way and you're opening yourself up for tons of spam...

[stevenleelightfoot]

will add a log as soon as i can but have just tried to copy a game instead of burning from a file and it worked. so it only fails to read when burning from a file but same file and method of burning as have done on friends computer which works on his. do you think unistalling windows vista and reistalling windows xp would help ??

[mmalves]

Without the log we don't even if it was a good burn or not, so please post the log from that burn (look in ImgBurn's Help menu).

[stevenleelightfoot]

here is log for game i just tried to burn from file which wont play.

 

I 23:01:07 Write Type: DAO

I 23:01:07 Write Speed: 2.4x

I 23:01:07 Link Size: Auto

I 23:01:07 Lock Volume: Yes

I 23:01:07 Test Mode: No

I 23:01:07 OPC: No

I 23:01:07 BURN-Proof: Enabled

I 23:01:07 Advanced Settings - Optimal Writing Speed: No

I 23:01:07 User Specified L0 Data Zone Capacity: 1,913,760

I 23:01:31 Set L0 Data Zone Capacity Succeeded!

I 23:01:32 Filling Buffer... (40 MB)

I 23:01:33 Writing LeadIn...

I 23:01:34 Writing Session 1 of 1... (1 Track, LBA: 0 - 3827487)

I 23:01:34 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 3827487)

I 23:01:34 Writing Layer 0... (LBA: 0 - 1913759)

I 23:21:34 Writing Layer 1... (LBA: 1913760 - 3827487)

I 23:41:57 Synchronising Cache...

I 23:41:58 Closing Track...

I 23:41:59 Finalising Disc...

W 23:42:19 Potential 'WaitImmediateIO' Deferred Error - (2%, 0/3) - Session Fixation Error

W 23:42:19 Finalise Disc Failed! - Reason: Session Fixation Error

W 23:42:19 Retrying (1 of 3)...

W 23:42:36 Potential 'WaitImmediateIO' Deferred Error - (31%, 0/3) - Session Fixation Error

W 23:42:36 Retry Failed - Reason: Session Fixation Error

W 23:42:36 Retrying (2 of 3)...

I 23:43:18 Exporting Graph Data...

I 23:43:18 Graph Data File: C:\Users\steve\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_DVD-RW_DVR-217F_1.07_20-AUGUST-2009_23-01_CMC_MAG-D04-00_2.4x.ibg

I 23:43:18 Export Successfully Completed!

I 23:43:18 Operation Successfully Completed! - Duration: 00:42:10

I 23:43:18 Average Write Rate: 3,160 KB/s (2.3x) - Maximum Write Rate: 3,403 KB/s (2.5x)

I 23:43:18 Cycling Tray before Verify...

I 23:43:51 Device Ready!

I 23:43:51 Operation Started!

I 23:43:51 Source Device: [1:1:0] PIONEER DVD-RW DVR-217F 1.07 (D:) (ATA)

I 23:43:51 Source Media Type: DVD+R DL (Book Type: DVD-ROM) (Disc ID: CMC MAG-D04-00) (Speeds: 2.4x)

I 23:43:51 Image File: C:\Users\steve\Desktop\Documents\prototype\rm-protxp.dvd

I 23:43:51 Image File Sectors: 3,827,488 (MODE1/2048)

I 23:43:51 Image File Size: 7,838,695,424 bytes

I 23:43:51 Image File Volume Identifier: DVD_ROM

I 23:43:51 Image File Volume Set Identifier: 356fc000MS UDFBridge

I 23:43:51 Image File Application Identifier: CDIMAGE 2.45 (12/06/2000 TM)

I 23:43:51 Image File Implementation Identifier: Microsoft CDIMAGE UDF

I 23:43:51 Image File File System(s): ISO9660, UDF (1.50)

I 23:43:51 Read Speed (Data/Audio): MAX / MAX

I 23:43:52 Verifying Session 1 of 1... (1 Track, LBA: 0 - 3827487)

I 23:43:52 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 3827487)

I 23:43:52 Verifying Layer 0... (LBA: 0 - 1913759)

W 23:51:46 Failed to Read Sector 1721824 - Reason: L-EC Uncorrectable Error

W 23:52:51 Retrying (1)...

W 23:52:58 Retry Failed - Reason: L-EC Uncorrectable Error

W 23:53:02 Failed to Read Sector 1721824 - Reason: L-EC Uncorrectable Error

W 23:53:09 Failed to Read Sector 1721825 - Reason: L-EC Uncorrectable Error

E 23:53:12 Failed to Read Sector 1721825 - Reason: L-EC Uncorrectable Error

E 23:53:12 Failed to Verify Sectors!

I 23:53:12 Exporting Graph Data...

I 23:53:12 Graph Data File: C:\Users\steve\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_DVD-RW_DVR-217F_1.07_20-AUGUST-2009_23-01_CMC_MAG-D04-00_2.4x.ibg

I 23:53:12 Export Successfully Completed!

E 23:53:12 Operation Failed! - Duration: 00:09:20

I 23:53:12 Average Verify Rate: 6,149 KB/s (4.4x) - Maximum Verify Rate: 10,704 KB/s (7.7x)

[mmalves]

I 23:43:51 Source Media Type: DVD+R DL (Book Type: DVD-ROM) (Disc ID: CMC MAG-D04-00) (Speeds: 2.4x)

Low quality media was the problem here. Didn't you have Verbatim blanks?

[stevenleelightfoot]

yes have tried with vabertum discs and same things happen here is log for failed copying disc not from file just copying disc.

 

I 15:34:24 ImgBurn Version 2.4.4.0 started!

I 15:34:24 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)

I 15:34:24 Total Physical Memory: 1,037,748 KB - Available: 479,444 KB

I 15:34:24 Initialising SPTI...

I 15:34:24 Searching for SCSI / ATAPI devices...

I 15:34:25 Found 2 DVD

[spinningwheel]

15:49:10 Failed to Read Sector 3538672

 

1. Try cleaning your drive with a cd/dvd cleaner disc.

 

2. Look at the disc for obvious scratches and imperfections.

 

Your drive is not reading the disc for whatever reason.

[stevenleelightfoot]

my pioneer drive is brand new and disca are clean but here is another failed burn log it read but didnt write

 

I 16:15:10 ImgBurn Version 2.5.0.0 started!

I 16:15:10 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)

I 16:15:10 Total Physical Memory: 1,037,748 KB - Available: 465,928 KB

I 16:15:10 Initialising SPTI...

I 16:15:10 Searching for SCSI / ATAPI devices...

I 16:15:10 Found 2 DVD

[stevenleelightfoot]

i downloaded latest image burn 2.5 and then tried this different game copy and failed again here is log. some work some dont and all have clean scratch free disc

 

I 17:46:16 ImgBurn Version 2.5.0.0 started!

I 17:46:16 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)

I 17:46:16 Total Physical Memory: 1,037,748 KB - Available: 519,264 KB

I 17:46:16 Initialising SPTI...

I 17:46:16 Searching for SCSI / ATAPI devices...

I 17:46:16 Found 2 DVD

[mmalves]

That's because they were burned on low quality media, and whoever did it probably had disabled the Verify option.

 

As for burning, if you don't try with Verbatim blanks we'll never know if your burner is good or not. If you've burned Verbatims before you should still have the log (look in ImgBurn's Help menu).

[stevenleelightfoot]

went back to version 2.4 some worked some didnt. here is that log. will put verbertum disc in and burn from file instead of copying disc and post log again

 

I 18:37:59 ImgBurn Version 2.4.4.0 started!

I 18:37:59 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)

I 18:37:59 Total Physical Memory: 1,037,748 KB - Available: 490,020 KB

I 18:37:59 Initialising SPTI...

I 18:37:59 Searching for SCSI / ATAPI devices...

I 18:38:00 Found 2 DVD

[mmalves]

We don't support old versions, so please use the latest.

[stevenleelightfoot]

right i reinstalled latest version 2.5 and burned game from file with verbatim dvd+r dl disc. i burned with layer break at 2.4 speed and allowed it to verify the burn afterwards. it came up with burn succesfull. but again when put in x box 360 it came up disc unreadable. now have burned same file in same way on friends computer and it works fine. also have tried my dvd drive in his computer and tried it same way and worked fine so its neither my drive nor my 360. here is log file from burn on my computer

 

I 22:09:14 ImgBurn Version 2.5.0.0 started!

I 22:09:14 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)

I 22:09:14 Total Physical Memory: 1,037,748 KB - Available: 513,696 KB

I 22:09:14 Initialising SPTI...

I 22:09:14 Searching for SCSI / ATAPI devices...

I 22:09:15 Found 2 DVD

[mmalves]

Since it verified fine it means the burn is good. What may be happening is that the burn quality isn't good enough for your x360. Try burning at 4x or 6x to see if it helps, that's 8x rated media after all.

[stevenleelightfoot]

doesnt burning at faster speed make a less acurate copy ? i tried at slowest speed and didint work. thought all x box games had to be burned at 2.4. used 2.4 on friends computer and all his discs works and we have same type of discs. he uses a pioneer 216 i use 217f but have tried my burner in his computer anyway and it works on his. doesnt this mean it not 360 or pioneer drive but something to do with computer itself ??

[mmalves]

Newer burners like yours are better tuned for burning at higher speeds, so when you burn a 8x rated media at 2.4x it might be doing a poor job at it. Usually on 8x media it does best at 4x or 6x.

 

Now if you think it's a computer problem (unlikely in my opinion since the verify turns out fine) then you'll need to take it to a technician

[stevenleelightfoot]

right have now tried verbatum discs at 4 and 6 speed and still smae problem says disc unreadable on 360 even though any burned on friends computer are fine. here are all logs i can muster. its driving me crazy why wont it work ??

 

 

; ImgBurn Version 2.5.0.0 - Log

; Saturday, 22 August 2009, 17:08:28

; \\****************************************//

;

;

I 16:09:47 ImgBurn Version 2.5.0.0 started!

I 16:09:47 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)

I 16:09:47 Total Physical Memory: 1,037,748 KB - Available: 526,444 KB

I 16:09:47 Initialising SPTI...

I 16:09:47 Searching for SCSI / ATAPI devices...

I 16:09:48 Found 2 DVD

[LIGHTNING UK!]

So let me get this straight... you plug your hdd and burner into a friend's PC, burn the image from your hdd to your media using your drive, take the disc home and it'll play fine in your xbox?

 

That makes no sense at all.

[stevenleelightfoot]

hay i know. only difference is his uses slightly different version of windows vista. i can copy games just cant write them from files. although some games it doesnt read entirely saying there damaged or corrupt even though they appear clean and do play in 360. the drive is new and also have nec one aswell which doesnt work either. they both burn single layer dvds fine. have done different speeds different discs different drives different versions of image burns. only thing left i can think of is wiping my drive of windows vista and installing xp. dont know if it will make any difference just think i have exhusted all other things unless anybody can suggest anything else. its just my luck things never seem to just work i always seem to have some problem or other. i purchased new printer and disc drive and game cases and glossy printer paper so that i could save money on games fo me and my little boy and now im broke and still dont work. is there any other software for burning them that might work or is this the only ??

[mmalves]

To burn x360 games you can use any software capable of correctly setting the layerbreak position.

 

Notice, though, that the software doesn't control the burn quality, and that depends on your burner/firmware/media/write speed combination.

 

As a last attempt you could try with the 2.4x Verbatim blanks (MKM-001-00 dye) if you can find them.

[jgatz]

Dear All,

 

I am new to this forum but you are truly my last hope...I have a very similar problem to that of the gentleman posting the message before me. Following is the situation:

 

I have an NTSC Xbox 360 with a Hitachi v79 drive. I updated the drive to iXtreme 1.51 and use Verbatim DVD+R DL 8x. I write using ImgBurn with a Layer Break of 1913760 at a speed of 2x (it automatically goes up to 2.4x). The burnt file is a downloaded .iso of Red Faction Guerilla (NTSC). The burner I use is my laptop's Pioneer DVDRW DR-TD08HB. The message I get whenever I try to play the disc is: "Disc unreadable. Clean with a cloth...etc." I wasted many discs before updating the drive to the latest iXtreme however now it has been updated and still it doesn't work. Thus, if anyone has any thoughts on the matter, please let me know so that I can do something about it before wasting even more discs and time. Thank you all!

 

Following is the log of the latest burn:

 

I 23:47:50 ImgBurn Version 2.5.0.0 started!

I 23:47:50 Microsoft Windows Vista Home Basic Edition (6.0, Build 6002 : Service Pack 2)

I 23:47:50 Total Physical Memory: 2.093.276 KB - Available: 1.397.124 KB

W 23:47:50 SPTD can have a detrimental effect on drive performance.

I 23:47:50 Initialising SPTI...

I 23:47:50 Searching for SCSI / ATAPI devices...

I 23:47:51 Found 1 DVD

[mmalves]

I 00:49:36 Average Verify Rate: 7.787 KB/s (5.6x) - Maximum Verify Rate: 11.240 KB/s (8.1x)

It burned and verified fine, so, provided that the source image isn't defective, then the problem could be with your x360 drive/console, and we can't help with that.