IMGBurn hangs system

[MLS]

OS: WinXP SP3

Interface: SPTI

Drive: Samsung SH-S203B on Intel ICH9R (AHCI)

Media tested: Ritek 52x CD-R

Version: 2.5.0.0

 

Steps to reproduce:

 

1. Place blank CD in drive.

2. Open IMGBurn.

3. Select drive in Read Mode.

4. Wait for stall at Initializing disc.

5. Hard reset comp

 

Thanks for this great software.

 

MLS

Edited August 20, 2009 by MLS

[mmalves]

ImgBurn couldn't lock up your computer even if it wanted to. Have you tried installing this and this?

[MLS]

It's not a hard lock, the system is still 'usable' in that I can click on things and use the keyboard; but I cannot shut down, restart, log into another user, or kill the IMGBurn process. Guess a more apt word would be hang instead of lock. I will edit for clarity.

 

Also, I can cycle the tray, it is not locked; but this does not change the state of the program, even if I remove the disc and close the tray.

 

Yes, I have the INF update installed. I do not use Matrix Storage so I don't have MSM installed.

 

MLS

Edited August 20, 2009 by MLS

[mmalves]

Then install the latest matrix driver because the one you have is outdated and could be the cause of the I/O hang.

[MLS]

Wow, that actually fixed it. I was extremely skeptical.

 

Thanks for the assistance,

 

MLS