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LG supermulti drive is recognized until I try to run Imgburn


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Posted

Hello,

I have the LG GE20 dual layer DVD external burner, and am having trouble getting it to burn discs. It is recognized by my computer until I try to run Isoburn, or go into properties/recording and enable the drive. If i do either of these the drive disappears from all lists on my PC.

 

I've tried reformatting my computer and still get the same result.

 

Here's a log if it helps:

I 21:35:02 ImgBurn Version 2.5.0.0 started!

I 21:35:02 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 21:35:02 Total Physical Memory: 3,143,488 KB - Available: 2,673,924 KB

W 21:35:02 Drive C:\ (FAT32) does not support single files > 4 GB in size.

I 21:35:02 Initialising SPTI...

I 21:35:02 Searching for SCSI / ATAPI devices...

I 21:35:02 Found 1 DVD

Posted

Update,

I let it set for a couple minutes and this was added to the log:

 

W 21:35:57 Device Arrival Detected!

I 21:35:57 Searching for SCSI / ATAPI devices...

I 21:35:57 Found 1 DVD

Posted

Are you plugging it directly to the computer (i.e. no USB hubs or anything)? Try on the USB ports at the back of the computer. Also look for an updated USB driver for your USB chipset (you can use SIW to find out which one you have).

 

You should also install Service Pack 3.

Posted

Thanks, I tried this and still no luck. So I went ahead and made the drive internal and it seems to be working fine.

 

Your help did lead to the solution though, thanks again!!! <3

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