Having some trouble

[Nene]

Hi,

I was woundering if anyone can tell me what it means when the Imgburn says "Device Not Ready(Medium Not Present - Tray Closed) I have tried several different disks, though no success.

 

I am new to all this DVD Burning.

 

Thanks in advance

Nene

[LIGHTNING UK!]

Welcome

 

Ok, first things first.... are you sure you have the right drive selected in the drop down list?

 

What sort of drive do you have?

 

You can see the info in the little window on the right - where it also mentions 'Current Profile'.

 

Have you tried DVD-R and DVD+R media? .... and all of them leave it saying that 'Medium Not Present' status code?

If so, that's most odd!

 

That message only really appears for 1 of two reasons.

 

1. You don't have a disc in the drive.

2. The drive doesn't support the disc.

[Nene]

What it says in the destination is ATAPI DVD RW 8xMax (E:) which is where my DVD RW is. The types of disks i have tried are dvd-r by shintaro and dvd+rw by Verbatim. Does this help?.

 

Thanks

Nene

[LIGHTNING UK!]

Did you buy the drive yourself or was it preinstalled in your pc?

 

Normally drives will put their make in that line where yours just says 'ATAPI DVDRW' - i.e. it would normally say 'PLEXTOR .....', 'BENQ ....', '_NEC .....'.

 

As such, it's hard to say exactly what drive you have, and therefore if there are any spec sheets around that'll tell us what your drive supports.

It also makes finding firmware updates that much more difficult.

 

If you purchased the drive yourself, perhaps you can tell us which brand it is.

 

Maybe it doesn't support the + (plus) format discs, and the shintaro dvd-r ones just aren't supported because the drive + firmware is old (and personally I've never heard of shintaro!).

[Shamus_McFartfinger]

(and personally I've never heard of shintaro!).

 

Shintaro are Princo -R DVD5. In other words, crap.

[lfcrule1972]

So the brand name is also a misspelling ?

 

SHInTaro ??