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New drive, write speed 0.0x, system hangs, write fails


halm

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I've been using ImgBurn for a couple of years, its been excellent and life is better without Nero. However I've recently had system problems which I narrowed down to my old DVD writer. I replaced it with an LG GH22NP20 for which I have the latest firmware (1.04). Some info about the problem:

 

  • I can read from the drive but not write.
  • Writing is tediously slow (0.0x) though will eventually complete successfully... but nothing has been written to the disk.
  • While writing, if I start another app. its GUI does not appear until I have cancelled my burn.
  • I have tried the drive on a different PC and it writes fine with ImgBurn.
  • I have tried re-installing ImgBurn.
  • I have tried other burners (Ashampoo and CDBurnerXP) with the exactly same results (including other apps hanging).
  • I've uninstalled the IDE channels.
  • I've tried using a different IDE cable.
  • I've checked for current transfer mode (its "Multi-Word DMA Mode 2") and uninstalled the IDE controller just in case.
  • btw I'm running XP Pro on an MSI K7N2 Delta-L with latest BIOS.

 

SO I know that technically this is not an ImgBurn issue but I'm at a dead end. Seems to me like the others apps hanging indicates system deadlock caused while writing but this isn't my area of expertise. The fact it works on another PC makes me think I'll end up doing a scratch install... only a couple of months since the last one :(

 

Any help much appreciated. Even some software that will help me work out what this system lock issue is all about.

 

Oh, and here's a log. 2 attempts, the first cancelled and the second left to complete (but failed). 6 1/2 hours for 50MB file... nice.

 

I 20:34:24 ImgBurn Version 2.5.0.0 started!
I 20:34:24 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)
I 20:34:24 Total Physical Memory: 2,096,600 KB  -  Available: 1,379,036 KB
I 20:34:24 Initialising SPTI...
I 20:34:24 Searching for SCSI / ATAPI devices...
I 20:34:24 Found 1 DVD±RW/RAM!
I 20:37:12 Operation Started!
I 20:37:12 Building Image Tree...
I 20:37:15 Checking Directory Depth...
I 20:37:15 Calculating Totals...
I 20:37:15 Preparing Image...
I 20:37:15 Checking Path Length...
I 20:37:15 Contents: 1 File, 0 Folders
I 20:37:16 Content Type: Data
I 20:37:16 Data Type: MODE1/2048
I 20:37:16 File System(s): ISO9660, Joliet
I 20:37:16 Volume Label: bit torrent down
I 20:37:16 Size: 51,253,376 bytes
I 20:37:16 Sectors: 25,027
I 20:37:16 Image Size: 51,314,688 bytes
I 20:37:16 Image Sectors: 25,056
I 20:37:17 Operation Successfully Completed! - Duration: 00:00:04
I 20:37:17 Operation Started!
I 20:37:17 Source File: -==/\/[bUILD IMAGE]\/\==-
I 20:37:17 Source File Sectors: 25,056 (MODE1/2048)
I 20:37:17 Source File Size: 51,314,688 bytes
I 20:37:17 Source File Volume Identifier: bit torrent down
I 20:37:17 Source File Application Identifier: ImgBurn v2.5.0.0 - The Ultimate Image Burner!
I 20:37:17 Source File Implementation Identifier: ImgBurn v2.5.0.0
I 20:37:17 Source File File System(s): ISO9660, Joliet
I 20:37:17 Destination Device: [1:0:0] HL-DT-ST DVD-RAM GH22NP20 1.04 (E:) (ATA)
I 20:37:17 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 4x, 8x, 12x, 16x)
I 20:37:17 Destination Media Sectors: 2,297,888
I 20:37:17 Write Mode: DVD
I 20:37:17 Write Type: DAO
I 20:37:17 Write Speed: MAX
I 20:37:17 Link Size: Auto
I 20:37:17 Lock Volume: Yes
I 20:37:17 Test Mode: Yes
I 20:37:17 OPC: No
I 20:37:17 BURN-Proof: Enabled
I 20:37:17 Filling Buffer... (40 MB)
I 20:37:21 Writing LeadIn...
I 20:45:04 Abort Request Acknowledged
I 20:45:20 Synchronising Cache...
W 20:47:21 User opted to skip the 'Close Track/Session/Disc' functions.
I 20:47:21 Cycling Tray after Test Write...
E 20:47:27 Failed to Write Image!
E 20:47:27 Operation Failed! - Duration: 00:10:09
I 20:47:27 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 0 KB/s (0.0x)
I 20:53:00 Operation Started!
I 20:53:00 Building Image Tree...
I 20:53:01 Checking Directory Depth...
I 20:53:01 Calculating Totals...
I 20:53:01 Preparing Image...
I 20:53:01 Checking Path Length...
I 20:53:01 Contents: 1 File, 0 Folders
I 20:53:01 Content Type: Data
I 20:53:01 Data Type: MODE1/2048
I 20:53:01 File System(s): ISO9660, Joliet
I 20:53:01 Volume Label: bit torrent down
I 20:53:01 Size: 51,253,376 bytes
I 20:53:01 Sectors: 25,027
I 20:53:01 Image Size: 51,314,688 bytes
I 20:53:01 Image Sectors: 25,056
I 20:53:02 Operation Successfully Completed! - Duration: 00:00:01
I 20:53:02 Operation Started!
I 20:53:02 Source File: -==/\/[bUILD IMAGE]\/\==-
I 20:53:02 Source File Sectors: 25,056 (MODE1/2048)
I 20:53:02 Source File Size: 51,314,688 bytes
I 20:53:02 Source File Volume Identifier: bit torrent down
I 20:53:02 Source File Application Identifier: ImgBurn v2.5.0.0 - The Ultimate Image Burner!
I 20:53:02 Source File Implementation Identifier: ImgBurn v2.5.0.0
I 20:53:02 Source File File System(s): ISO9660, Joliet
I 20:53:02 Destination Device: [1:0:0] HL-DT-ST DVD-RAM GH22NP20 1.04 (E:) (ATA)
I 20:53:02 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 4x, 8x, 12x, 16x)
I 20:53:02 Destination Media Sectors: 2,298,496
I 20:53:02 Write Mode: DVD
I 20:53:02 Write Type: DAO
I 20:53:02 Write Speed: MAX
I 20:53:02 Link Size: Auto
I 20:53:03 Lock Volume: Yes
I 20:53:03 Test Mode: Yes
I 20:53:03 OPC: No
I 20:53:03 BURN-Proof: Enabled
I 20:53:03 Filling Buffer... (40 MB)
I 20:53:06 Writing LeadIn...
I 21:04:04 Writing Session 1 of 1... (1 Track, LBA: 0 - 25055)
I 21:04:04 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 25055)
I 03:25:10 Synchronising Cache...
I 03:27:06 Cycling Tray after Test Write...
I 03:27:15 Exporting Graph Data...
I 03:27:19 Graph Data File: C:\Documents and Settings\Mike\Application Data\ImgBurn\Graph Data Files\HL-DT-ST_DVD-RAM_GH22NP20_1.04_18-OCTOBER-2009_20-53_CMC_MAG._AM3_MAX.ibg
I 03:27:19 Export Successfully Completed!
I 03:27:19 Operation Successfully Completed! - Duration: 06:34:11
I 03:27:19 Average Write Rate: 2 KB/s (0.0x) - Maximum Write Rate: 2 KB/s (0.0x)

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Try reverting the controller driver then so it's back on the default Windows one (rather than one from the NVIDIA nForce drivers).

 

If of course you haven't ever tried to load the NVIDIA nForce drivers, try doing that instead.

 

This is a system issue so you can get help on it from anywhere. Doesn't Google tell you anything useful?

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OK tried that, no joy. Only other thing I can add is that the problem also happens in test mode.

 

I agree this is not your problem, I have spent a few evenings trying to resolve this on Google which is how I ended up here. I was really hoping that someone might recognise the symptom of other applications starting but GUIs not appearing, combined with the slow write speeds.

 

Oh well thanks for having a look, I'll post back if I solve this before it sends me mad.

 

Cheers,

Mike.

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In sheer desperation I switched the IDE controller to PIO mode, and would you believe I can now burn. Unfortunately only at max 1.2x and throwing hardware interrupts all over the place, but burns complete successfully never the less. Go figure.

 

To celebrate, I'm off to microwave my coasters.

 

Any thoughts on wtf is going on here would be much appreciated!

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Is 'Multi-Word DMA Mode 2' the best your motherboard can handle? What does your hdd settle on?

 

I'm sure these new drives should be on UDMA 4.

 

You are using a decent 80 wire / 40 pin cable yeah? (not just the old 40 wire / 40 pint one)

 

Is the drive set to master/slave and not cable select? When on master it goes on the end of the IDE cable, slave goes in the middle.

 

Does the drive share the cable with any other device?

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Googling on "Multi-Word DMA Mode 2" led me to this solution. Basically there is a problem with some new DVD drives connecting to old MSI boards on the second IDE channel as it only supports DMA4 for HDDs. I switched the DVD drive to the primary IDE channel and now get transfer mode UDMA4.

 

I'm much obliged for taking the time out to point me in the right direction.

 

Of course, since I put the DVD drive back into the tower the motherboard fails to recognise it at all! Sod's Law in action. Where's that axe?

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