acoad Posted December 16, 2009 Share Posted December 16, 2009 i bought a pioneer dvr-x162q amd when i open imgburn switch the drive to the pioneer one it will later say incompatible medium installed if any1 can help me it will be great already swapped the drive once for another one and still same problem so now i have no idea whats going on Link to comment Share on other sites More sharing options...
mmalves Posted December 16, 2009 Share Posted December 16, 2009 Please copy and paste here the contents of the Log window when that happens. Link to comment Share on other sites More sharing options...
acoad Posted December 17, 2009 Author Share Posted December 17, 2009 Please copy and paste here the contents of the Log window when that happens. I 23:17:30 ImgBurn Version 2.5.0.0 started! I 23:17:30 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3) I 23:17:30 Total Physical Memory: 1,038,412 KB - Available: 191,492 KB I 23:17:30 Initialising SPTI... I 23:17:30 Searching for SCSI / ATAPI devices... I 23:17:30 Found 1 DVD-ROM/CD-RW! W 23:18:04 Device Arrival Detected! I 23:18:04 Searching for SCSI / ATAPI devices... I 23:18:05 Found 1 DVD-ROM/CD-RW and 1 DVD±RW/RAM! thats all i get like it reads the drive but it say incompatible medium installed i dont get it Link to comment Share on other sites More sharing options...
mmalves Posted December 17, 2009 Share Posted December 17, 2009 What's the type, brand and rated speed of the blanks you're using? Also try those blanks on other burners you may have access to, maybe the blanks themselves are defective Link to comment Share on other sites More sharing options...
acoad Posted December 18, 2009 Author Share Posted December 18, 2009 What's the type, brand and rated speed of the blanks you're using? Also try those blanks on other burners you may have access to, maybe the blanks themselves are defective im using the verbatim 2.4x idk i dont have any burners available maybe my cousins mac but ill see if i try it uve never heard of this problem before? Link to comment Share on other sites More sharing options...
mmalves Posted December 18, 2009 Share Posted December 18, 2009 Just to clear things up, you have a Verbatim blank disc in the Pioneer burner and the Pioneer burner is selected as the Destination in ImgBurn's Write mode, right? And you get the Incompatible Medium Installed message? If that's true then your burner is defective and you should get it returned/exchanged under warranty. Link to comment Share on other sites More sharing options...
acoad Posted February 2, 2010 Author Share Posted February 2, 2010 Just to clear things up, you have a Verbatim blank disc in the Pioneer burner and the Pioneer burner is selected as the Destination in ImgBurn's Write mode, right? And you get the Incompatible Medium Installed message? If that's true then your burner is defective and you should get it returned/exchanged under warranty. sorry for the really late reply was unable to respond and ya i know about that and i swapped it already and still gave me same problem Link to comment Share on other sites More sharing options...
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