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Posted (edited)

I have searched for topics that might help, but none describe my problem.

 

No matter what software I use I always get the error message - Windows cannot complete the format.

 

I have an HL-DT-ST BD-RE BH20N ATA drive with the latest firmware - C106/A05 and am using Memorex BD-re discs.

 

Microsoft provide no solution. Dell tell me it is a software problem but will not tell me the solution.

 

HELP. Error has occured under both Vista and Windows 7. Error produced immediately format starts.

Edited by RonD2010
Posted

Why don't you try a Full Erase using ImgBurn for instance and post the log of the operation as per the pink banner at the top of this forum? This is ImgBurn Support after all...

Posted (edited)

Why don't you try a Full Erase using ImgBurn for instance and post the log of the operation as per the pink banner at the top of this forum? This is ImgBurn Support after all...

 

If that is the view taken, I might as well give up now. As stated the problem occurs with all software I try not just ImgBurn. So I guess it is not really an ImgBurn issue. I was just hoping some kind soul might be able to help me. I think it is a problem between Windows (Vista and 7) and the driver/firmware.

Edited by RonD2010
Posted

If we had the ImgBurn's log showing the actual error reported by the drive then we could say what's the most likely reason of the problem.

Posted (edited)

OK. Thanks. The following is the info from ImgBurn Disc is a Memorex BD-RE SL 25GB.

 

HL-DT-ST BD-RE BH20N C106 (ATA)

Current Profile: BD-RE

 

Disc Information:

Status: Empty

Erasable: Yes

Supported Write Speeds: 2.4x

 

BD Disc Information:

Disc ID: IMATN-E_2-01

Disc Type: BD-RE

 

Format Capacities:

DT: 0x01 - NB: 12219392 (0x00BA7400) - TDP: 20480

FT: 0x00 - NB: 11826176 (0x00B47400) - TDP: 12288

FT: 0x01 - NB: 11564032 (0x00B07400) - TDP: 2048

FT: 0x30 - NB: 11826176 (0x00B47400) - TDP: 12288

FT: 0x30 - NB: 11564032 (0x00B07400) - TDP: 20480

FT: 0x30 - NB: 12088320 (0x00B87400) - TDP: 4096

FT: 0x31 - NB: 12219392 (0x00BA7400) - TDP: 2048

 

 

 

I 15:29:29 ImgBurn Version 2.5.0.0 started!

I 15:29:29 Microsoft Windows 7 Home Premium Edition (6.1, Build 7600)

I 15:29:29 Total Physical Memory: 3,407,032 KB - Available: 1,632,900 KB

W 15:29:29 SPTD can have a detrimental effect on drive performance.

I 15:29:29 Initialising SPTI...

I 15:29:29 Searching for SCSI / ATAPI devices...

I 15:29:29 Found 1 BD-ROM/HD DVD-ROM and 1 BD-RE!

I 15:32:43 Operation Started!

I 15:32:43 Device: [1:0:0] HL-DT-ST BD-RE BH20N C106 (E:) (ATA)

I 15:32:43 Media Type: BD-RE (Disc ID: IMATN-E_2-01) (Speeds: 2.4x)

I 15:32:43 Quick Erase: No

I 15:32:43 Format Properly: Yes

I 15:32:43 Format Size: Preferred

I 15:32:43 Format With Full Certification: Yes

I 15:32:43 Format Without Spare Areas: Yes

I 15:32:43 Erasing Disc...

W 15:32:45 Potential 'WaitImmediateIO' Deferred Error - (1/4) - Medium Not Formatted

E 15:32:47 Failed to Erase Disc! - Reason: Medium Not Formatted

E 15:32:47 Operation Failed! - Duration: 00:00:04

Edited by RonD2010
Posted

If you can't return/exchange it then try selling it or keep for future use since it's your current burner that doesn't support it, but doesn't mean it won't work with other burners ;)

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