RonD2010 Posted January 18, 2010 Share Posted January 18, 2010 (edited) I have searched for topics that might help, but none describe my problem. No matter what software I use I always get the error message - Windows cannot complete the format. I have an HL-DT-ST BD-RE BH20N ATA drive with the latest firmware - C106/A05 and am using Memorex BD-re discs. Microsoft provide no solution. Dell tell me it is a software problem but will not tell me the solution. HELP. Error has occured under both Vista and Windows 7. Error produced immediately format starts. Edited January 18, 2010 by RonD2010 Link to comment Share on other sites More sharing options...
mmalves Posted January 18, 2010 Share Posted January 18, 2010 Why don't you try a Full Erase using ImgBurn for instance and post the log of the operation as per the pink banner at the top of this forum? This is ImgBurn Support after all... Link to comment Share on other sites More sharing options...
RonD2010 Posted January 18, 2010 Author Share Posted January 18, 2010 (edited) Why don't you try a Full Erase using ImgBurn for instance and post the log of the operation as per the pink banner at the top of this forum? This is ImgBurn Support after all... If that is the view taken, I might as well give up now. As stated the problem occurs with all software I try not just ImgBurn. So I guess it is not really an ImgBurn issue. I was just hoping some kind soul might be able to help me. I think it is a problem between Windows (Vista and 7) and the driver/firmware. Edited January 18, 2010 by RonD2010 Link to comment Share on other sites More sharing options...
mmalves Posted January 18, 2010 Share Posted January 18, 2010 If we had the ImgBurn's log showing the actual error reported by the drive then we could say what's the most likely reason of the problem. Link to comment Share on other sites More sharing options...
RonD2010 Posted January 19, 2010 Author Share Posted January 19, 2010 (edited) OK. Thanks. The following is the info from ImgBurn Disc is a Memorex BD-RE SL 25GB. HL-DT-ST BD-RE BH20N C106 (ATA) Current Profile: BD-RE Disc Information: Status: Empty Erasable: Yes Supported Write Speeds: 2.4x BD Disc Information: Disc ID: IMATN-E_2-01 Disc Type: BD-RE Format Capacities: DT: 0x01 - NB: 12219392 (0x00BA7400) - TDP: 20480 FT: 0x00 - NB: 11826176 (0x00B47400) - TDP: 12288 FT: 0x01 - NB: 11564032 (0x00B07400) - TDP: 2048 FT: 0x30 - NB: 11826176 (0x00B47400) - TDP: 12288 FT: 0x30 - NB: 11564032 (0x00B07400) - TDP: 20480 FT: 0x30 - NB: 12088320 (0x00B87400) - TDP: 4096 FT: 0x31 - NB: 12219392 (0x00BA7400) - TDP: 2048 I 15:29:29 ImgBurn Version 2.5.0.0 started! I 15:29:29 Microsoft Windows 7 Home Premium Edition (6.1, Build 7600) I 15:29:29 Total Physical Memory: 3,407,032 KB - Available: 1,632,900 KB W 15:29:29 SPTD can have a detrimental effect on drive performance. I 15:29:29 Initialising SPTI... I 15:29:29 Searching for SCSI / ATAPI devices... I 15:29:29 Found 1 BD-ROM/HD DVD-ROM and 1 BD-RE! I 15:32:43 Operation Started! I 15:32:43 Device: [1:0:0] HL-DT-ST BD-RE BH20N C106 (E:) (ATA) I 15:32:43 Media Type: BD-RE (Disc ID: IMATN-E_2-01) (Speeds: 2.4x) I 15:32:43 Quick Erase: No I 15:32:43 Format Properly: Yes I 15:32:43 Format Size: Preferred I 15:32:43 Format With Full Certification: Yes I 15:32:43 Format Without Spare Areas: Yes I 15:32:43 Erasing Disc... W 15:32:45 Potential 'WaitImmediateIO' Deferred Error - (1/4) - Medium Not Formatted E 15:32:47 Failed to Erase Disc! - Reason: Medium Not Formatted E 15:32:47 Operation Failed! - Duration: 00:00:04 Edited January 19, 2010 by RonD2010 Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted January 19, 2010 Share Posted January 19, 2010 Try with a Verbatim BD-RE. Your drive might just not like the 'IMATN-E_2-01' dye that your Memorex one uses. Link to comment Share on other sites More sharing options...
RonD2010 Posted January 19, 2010 Author Share Posted January 19, 2010 Thanks for that. The Memorex disc will become the most expensive coaster I've ever bought! Link to comment Share on other sites More sharing options...
mmalves Posted January 19, 2010 Share Posted January 19, 2010 If you can't return/exchange it then try selling it or keep for future use since it's your current burner that doesn't support it, but doesn't mean it won't work with other burners Link to comment Share on other sites More sharing options...
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