LaurieF Posted January 23, 2010 Posted January 23, 2010 When trying to burn an iso image to disk, in the first part of the process a single error occurred: W 18:19:19 DeviceIoControl(IOCTL_CDROM_EXCLUSIVE_ACCESS, Lock, 1) Not Supported! - Reason: Incorrect function. However, in the verify process, I quickly got this failure message: I 18:30:35 Device Ready! I 18:30:35 Operation Started! I 18:30:35 Source Device: [0:1:0] MATSHITA DVD-RAM UJ-850S 1.50 (F:) (ATA) I 18:30:35 Source Media Type: CD-R (Disc ID: 97m27s18f) (Speeds: 8x, 12x, 16x, 24x) I 18:30:35 Image File: G:\XPPE\XP-SP3.iso I 18:30:35 Image File Sectors: 359,040 (MODE1/2048) I 18:30:35 Image File Size: 735,313,920 bytes I 18:30:35 Image File Volume Identifier: UBCD4Windows I 18:30:35 Image File Application Identifier: PEBUILDER/MKISOFS I 18:30:35 Image File File System(s): ISO9660 (Bootable) I 18:30:35 Read Speed (Data/Audio): MAX / MAX E 18:30:35 Session 1, Track 1 is smaller on the disc than it is in the image file. E 18:30:35 Disc's Track Sectors: 0 (TOC Sectors: 0) E 18:30:35 Image File's Track Sectors: 359040 (TOC Sectors: 359040) E 18:30:35 Operation Failed! - Duration: 00:00:00 I 18:30:35 Average Verify Rate: N/A - Maximum Verify Rate: N/A What did I do wrong and how do I fix it? Laurie
mmalves Posted January 23, 2010 Posted January 23, 2010 Post the whole log of that burn (previous logs can be found in ImgBurn's Help menu). As for the locking problem look in the FAQ.
LIGHTNING UK! Posted January 24, 2010 Posted January 24, 2010 Get some Taiyo Yuden CD's, they're the best ones.
LaurieF Posted January 24, 2010 Author Posted January 24, 2010 Post the whole log of that burn (previous logs can be found in ImgBurn's Help menu). As for the locking problem look in the FAQ. Here it is. Please advise. I 18:16:14 ImgBurn Version 2.5.0.0 started! I 18:16:14 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3) I 18:16:14 Total Physical Memory: 1,038,444 KB - Available: 273,840 KB I 18:16:14 Initialising SPTI... I 18:16:14 Searching for SCSI / ATAPI devices... I 18:16:15 Found 1 DVD±RW/RAM and 1 Unknown! I 18:19:19 Operation Started! I 18:19:19 Source File: G:\XPPE\XP-SP3.iso I 18:19:19 Source File Sectors: 359,040 (MODE1/2048) I 18:19:19 Source File Size: 735,313,920 bytes I 18:19:19 Source File Volume Identifier: UBCD4Windows I 18:19:19 Source File Application Identifier: PEBUILDER/MKISOFS I 18:19:19 Source File File System(s): ISO9660 (Bootable) I 18:19:19 Destination Device: [0:1:0] MATSHITA DVD-RAM UJ-850S 1.50 (F:) (ATA) I 18:19:19 Destination Media Type: CD-R (Disc ID: 97m27s18f, Plasmon Data Systems) (Speeds: 8x, 12x, 16x, 24x) I 18:19:19 Destination Media Sectors: 359,847 I 18:19:19 Write Mode: CD I 18:19:19 Write Type: SAO I 18:19:19 Write Speed: 8x I 18:19:19 Lock Volume: Yes I 18:19:19 Test Mode: No I 18:19:19 OPC: No I 18:19:19 BURN-Proof: Enabled W 18:19:19 DeviceIoControl(IOCTL_CDROM_EXCLUSIVE_ACCESS, Lock, 1) Not Supported! - Reason: Incorrect function. I 18:19:20 Filling Buffer... (61 MB) I 18:19:24 Writing LeadIn... I 18:19:51 Writing Session 1 of 1... (1 Track, LBA: 0 - 359039) I 18:19:51 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 359039) I 18:29:50 Synchronising Cache... I 18:30:06 Exporting Graph Data... I 18:30:06 Graph Data File: C:\Program Files\ImgBurn\Graphs\MATSHITA_DVD-RAM_UJ-850S_1.50_SATURDAY-JANUARY-23-2010_6-19_PM_97m27s18f_8x.ibg I 18:30:06 Export Successfully Completed! I 18:30:06 Operation Successfully Completed! - Duration: 00:10:47 I 18:30:06 Average Write Rate: 1,198 KB/s (8.0x) - Maximum Write Rate: 1,226 KB/s (8.2x) I 18:30:06 Cycling Tray before Verify... W 18:30:28 Waiting for device to become ready... I 18:30:35 Device Ready! I 18:30:35 Operation Started! I 18:30:35 Source Device: [0:1:0] MATSHITA DVD-RAM UJ-850S 1.50 (F:) (ATA) I 18:30:35 Source Media Type: CD-R (Disc ID: 97m27s18f) (Speeds: 8x, 12x, 16x, 24x) I 18:30:35 Image File: G:\XPPE\XP-SP3.iso I 18:30:35 Image File Sectors: 359,040 (MODE1/2048) I 18:30:35 Image File Size: 735,313,920 bytes I 18:30:35 Image File Volume Identifier: UBCD4Windows I 18:30:35 Image File Application Identifier: PEBUILDER/MKISOFS I 18:30:35 Image File File System(s): ISO9660 (Bootable) I 18:30:35 Read Speed (Data/Audio): MAX / MAX E 18:30:35 Session 1, Track 1 is smaller on the disc than it is in the image file. E 18:30:35 Disc's Track Sectors: 0 (TOC Sectors: 0) E 18:30:35 Image File's Track Sectors: 359040 (TOC Sectors: 359040) E 18:30:35 Operation Failed! - Duration: 00:00:00 I 18:30:35 Average Verify Rate: N/A - Maximum Verify Rate: N/A
eSkRo Posted January 24, 2010 Posted January 24, 2010 hmmm.... rumors say that the Slim model UJ-850S is a very bad optical device.... make sure your firmware's up2date and burn at 4x....
LaurieF Posted January 24, 2010 Author Posted January 24, 2010 Post the whole log of that burn (previous logs can be found in ImgBurn's Help menu). As for the locking problem look in the FAQ. Presuming you're referring to "W 18:19:19 DeviceIoControl(IOCTL_CDROM_EXCLUSIVE_ACCESS, Lock, 1) Not Supported! - Reason: Incorrect function." as the locking problem, I'm having trouble finding anything about it in FAQ. What keywords do you suggest that I search? Laurie
eSkRo Posted January 24, 2010 Posted January 24, 2010 (edited) no Laurie... you really need to be sure you have the Latest Up2Date firmware... thats step #1 you have a --> MATSHITA DVD-RAM UJ-850S 1.50 i think there's a 1.90 firmware update outthere.... you have a Toshiba Laptop? Edited January 24, 2010 by eSkRo
mmalves Posted January 24, 2010 Posted January 24, 2010 Presuming you're referring to "W 18:19:19 DeviceIoControl(IOCTL_CDROM_EXCLUSIVE_ACCESS, Lock, 1) Not Supported! - Reason: Incorrect function." as the locking problem, I'm having trouble finding anything about it in FAQ. What keywords do you suggest that I search? http://forum.imgburn.com/index.php?showtopic=59&view=findpost&p=975
eSkRo Posted January 24, 2010 Posted January 24, 2010 (edited) apparently this 1.61 UJ-850U firmware works also on the UJ-850S http://www.firmwarehq.com/download_355-file_EP0000144835.exe.html Edited January 24, 2010 by eSkRo
mmalves Posted January 24, 2010 Posted January 24, 2010 Flashing the wrong firmware could brick (technical term ) the burner.
Cynthia Posted January 24, 2010 Posted January 24, 2010 make sure your firmware's up2date and burn at 4x.... (Speeds: 8x, 12x, 16x, 24x) 8x is the lowest possible.
LaurieF Posted January 24, 2010 Author Posted January 24, 2010 Flashing the wrong firmware could brick (technical term ) the burner. And that's exactly why I'm hesitating: How do I identify the right firmware?
eSkRo Posted January 24, 2010 Posted January 24, 2010 YOu may contact your LapTop's support and ask them,,,
mmalves Posted January 24, 2010 Posted January 24, 2010 The right firmware, if there's any, should be available in the Support section of your laptop manufacturer's website.
LaurieF Posted January 24, 2010 Author Posted January 24, 2010 apparently this 1.61 UJ-850U firmware works also on the UJ-850S http://www.firmwarehq.com/download_355-file_EP0000144835.exe.html I'm afraid I'm too freaked out by all the warnings I get about what terrible damage I can do to my computer by "flashing the wrong driver upgrade" to feel confident with your use of the word "apparently." Is there anyway you can explain how you came to that conclusion? I'm really at the end of my rope here as it is clear that there is no upgrade for the UJ-850s...my version. Laurie
Cynthia Posted January 24, 2010 Posted January 24, 2010 You have this MATSHITA DVD-RAM UJ-850S 1.50 and the update is for that drive. Just make sure that you have no disc in the drive and all other programs closed down while you flash it.
LaurieF Posted January 24, 2010 Author Posted January 24, 2010 The right firmware, if there's any, should be available in the Support section of your laptop manufacturer's website. That's where I looked in the first place, but the only drivers listed are for: Chipset Intel Audio Conexant Bluetooth Broadcom Camera Bison Camera Logitech CardReader TI Lan Realtek Modem Agere TouchPad Synaptics VGA ATI VGA Intel Is the CD-DVD included somewhere in one of those? Laurie Wireless LAN Atheros Wireless LAN Driver 4.2.2.7 1.6 MB 2008/12/02 Wireless LAN Broadcom Wireless LAN Driver 4.10.40 73.3 MB 2008/12/02 Wireless LAN Intel Wireless LAN Driver 10.1.0.11 79.7 MB 2008/12/02
Cynthia Posted January 24, 2010 Posted January 24, 2010 No. Firmware is not listed there. If the firmware should be for the wrong drive, the installer (from what I've seen with my drives) tell you that.
LaurieF Posted January 24, 2010 Author Posted January 24, 2010 You have this MATSHITA DVD-RAM UJ-850S 1.50 and the update is for that drive. Just make sure that you have no disc in the drive and all other programs closed down while you flash it. Yes...I know what I have currently. But my problem is that I cannot find an update specifically for UJ-850s. Yikes!
Cynthia Posted January 24, 2010 Posted January 24, 2010 There are many firmwares that works on several drives in the same model series. This one seems to be one of those. apparently this 1.61 UJ-850U firmware works also on the UJ-850S
Cynthia Posted January 24, 2010 Posted January 24, 2010 Was it a Toshiba computer? http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
mmalves Posted January 24, 2010 Posted January 24, 2010 Instead of trying to update the firmware, have you tried other brands of blanks? The ones LUK suggested in post #3 are the best you can get, and even if you can't find them, try the brands you can get until you find one that works with your burner. Alternatively you can burn that to a DVD disc and it should work just the same.
LaurieF Posted January 24, 2010 Author Posted January 24, 2010 There are many firmwares that works on several drives in the same model series. This one seems to be one of those. apparently this 1.61 UJ-850U firmware works also on the UJ-850S Well, I gave it a shot and was told that the 1.61 UJ-850U did not apply to my device. Now what?
Cynthia Posted January 24, 2010 Posted January 24, 2010 The suggestion in post #22 seems to be your only option. I couldn't find any later/different firmware for that drive. Option 2 if the above doesn't work is to get a nice external drive. Sometimes it works if you select another of the supported write speeds. Might also be that the quality of those cd's are not the best. (Speeds: 8x, 12x, 16x, 24x)
LaurieF Posted January 24, 2010 Author Posted January 24, 2010 The suggestion in post #22 seems to be your only option. I couldn't find any later/different firmware for that drive. Option 2 if the above doesn't work is to get a nice external drive. Sometimes it works if you select another of the supported write speeds. Might also be that the quality of those cd's are not the best. (Speeds: 8x, 12x, 16x, 24x) Although I've tried everything except buying an external drive, no such luck! So I think I'll just give it up for now and keep my fingers crossed that I won't need the bootable recovery disk I've been trying to create for more than a week. But mucho thanks to all for your help and patience. Laurie
Recommended Posts