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Faulty Drive or Firmware Issue?


Teoh Han Hui

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I have had very limited success burning these Mitsubishi 16x DVD-R (MCC 03RG20) on my Pioneer DVR-218L with the latest firmware. They work flawlessly on the Samsung SH-S223F.

 

I am contemplating sending the drive back as it is still under warranty. Your advice is greatly appreciated.

 

I 02:41:46 ImgBurn Version 2.5.0.0 started!
I 02:41:46 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7600)
I 02:41:46 Total Physical Memory: 4,185,140 KB  -  Available: 2,243,052 KB
W 02:41:49 SPTD can have a detrimental effect on drive performance.
I 02:41:49 Initialising SPTI...
I 02:41:49 Searching for SCSI / ATAPI devices...
I 02:41:49 Found 1 DVD±RW/RAM and 1 BD-ROM/HD DVD-ROM!
I 02:42:26 Operation Started!
I 02:42:26 Building Image Tree...
I 02:42:26 Calculating Totals...
I 02:42:26 Preparing Image...
I 02:42:26 Contents: 3 Files, 0 Folders
I 02:42:26 Content Type: Data
I 02:42:26 Data Type: MODE1/2048
I 02:42:26 File System(s): UDF (1.02)
I 02:42:26 Volume Label: [Not Configured]
I 02:42:26 Size: 7,780,309,105 bytes
I 02:42:26 Sectors: 3,798,980
I 02:42:26 Image Size: 7,780,859,904 bytes
I 02:42:26 Image Sectors: 3,799,248
I 02:42:26 Operation Successfully Completed! - Duration: 00:00:00
I 02:43:01 Operation Started!
I 02:43:01 Building Image Tree...
I 02:43:02 Calculating Totals...
I 02:43:02 Preparing Image...
I 02:43:02 Contents: 5 Files, 1 Folder
I 02:43:02 Content Type: Data
I 02:43:02 Data Type: MODE1/2048
I 02:43:02 File System(s): UDF (1.02)
I 02:43:02 Volume Label: [Not Configured]
I 02:43:02 Size: 8,548,304,842 bytes
I 02:43:02 Sectors: 4,173,979
I 02:43:02 Image Size: 8,548,876,288 bytes
I 02:43:02 Image Sectors: 4,174,256
I 02:43:02 Operation Successfully Completed! - Duration: 00:00:00
I 02:43:16 Operation Started!
I 02:43:16 Building Image Tree...
I 02:43:17 Calculating Totals...
I 02:43:17 Preparing Image...
I 02:43:17 Contents: 4 Files, 1 Folder
I 02:43:17 Content Type: Data
I 02:43:17 Data Type: MODE1/2048
I 02:43:17 File System(s): UDF (1.02)
I 02:43:17 Volume Label: [Not Configured]
I 02:43:17 Size: 8,548,300,100 bytes
I 02:43:17 Sectors: 4,173,976
I 02:43:17 Image Size: 8,548,876,288 bytes
I 02:43:17 Image Sectors: 4,174,256
I 02:43:17 Operation Successfully Completed! - Duration: 00:00:00
I 02:43:20 Operation Started!
I 02:43:20 Building Image Tree...
I 02:43:20 Calculating Totals...
I 02:43:20 Preparing Image...
I 02:43:20 Contents: 3 Files, 1 Folder
I 02:43:20 Content Type: Data
I 02:43:20 Data Type: MODE1/2048
I 02:43:20 File System(s): UDF (1.02)
I 02:43:20 Volume Label: [Not Configured]
I 02:43:20 Size: 8,548,232,817 bytes
I 02:43:20 Sectors: 4,173,943
I 02:43:20 Image Size: 8,548,810,752 bytes
I 02:43:20 Image Sectors: 4,174,224
I 02:43:20 Operation Successfully Completed! - Duration: 00:00:00
I 02:43:26 Operation Started!
I 02:43:26 Building Image Tree...
I 02:43:26 Calculating Totals...
I 02:43:26 Preparing Image...
I 02:43:26 Contents: 1 File, 0 Folders
I 02:43:26 Content Type: Data
I 02:43:26 Data Type: MODE1/2048
I 02:43:26 File System(s): UDF (1.02)
I 02:43:26 Volume Label: [Not Configured]
I 02:43:26 Size: 7,780,237,080 bytes
I 02:43:26 Sectors: 3,798,944
I 02:43:26 Image Size: 7,780,794,368 bytes
I 02:43:26 Image Sectors: 3,799,216
I 02:43:26 Operation Successfully Completed! - Duration: 00:00:00
I 02:43:32 Operation Started!
I 02:43:32 Building Image Tree...
I 02:43:32 Calculating Totals...
I 02:43:32 Preparing Image...
I 02:43:32 Contents: 3 Files, 0 Folders
I 02:43:32 Content Type: Data
I 02:43:32 Data Type: MODE1/2048
I 02:43:33 File System(s): UDF (1.02)
I 02:43:33 Volume Label: [Not Configured]
I 02:43:33 Size: 7,780,309,105 bytes
I 02:43:33 Sectors: 3,798,980
I 02:43:33 Image Size: 7,780,859,904 bytes
I 02:43:33 Image Sectors: 3,799,248
I 02:43:33 Operation Successfully Completed! - Duration: 00:00:00
I 02:48:36 Operation Started!
I 02:48:36 Building Image Tree...
W 02:48:36 Skipped Hidden File: H:\Anime\Nyan Koi\Thumbs.db
I 02:48:36 Calculating Totals...
I 02:48:36 Preparing Image...
I 02:48:36 Contents: 12 Files, 0 Folders
I 02:48:36 Content Type: Data
I 02:48:36 Data Type: MODE1/2048
I 02:48:36 File System(s): UDF (1.02)
I 02:48:36 Volume Label: [Not Configured]
I 02:48:36 Size: 4,400,209,344 bytes
I 02:48:36 Sectors: 2,148,546
I 02:48:36 Image Size: 4,400,807,936 bytes
I 02:48:36 Image Sectors: 2,148,832
I 02:48:36 Operation Successfully Completed! - Duration: 00:00:00
I 02:49:06 Operation Started!
I 02:49:06 Building Image Tree...
W 02:49:06 Skipped Hidden File: H:\Anime\Nyan Koi\Thumbs.db
I 02:49:06 Calculating Totals...
I 02:49:06 Preparing Image...
I 02:49:06 Contents: 12 Files, 0 Folders
I 02:49:06 Content Type: Data
I 02:49:06 Data Type: MODE1/2048
I 02:49:06 File System(s): UDF (1.02)
I 02:49:06 Volume Label: にゃんこい!
I 02:49:06 Size: 4,400,209,344 bytes
I 02:49:06 Sectors: 2,148,546
I 02:49:06 Image Size: 4,400,807,936 bytes
I 02:49:06 Image Sectors: 2,148,832
I 02:49:12 Operation Successfully Completed! - Duration: 00:00:06
I 02:49:13 Operation Started!
I 02:49:13 Source File: -==/\/[bUILD IMAGE]\/\==-
I 02:49:13 Source File Sectors: 2,148,832 (MODE1/2048)
I 02:49:13 Source File Size: 4,400,807,936 bytes
I 02:49:13 Source File Volume Identifier: にゃんこい!
I 02:49:13 Source File Application Identifier: ImgBurn v2.5.0.0
I 02:49:13 Source File Implementation Identifier: ImgBurn
I 02:49:13 Source File File System(s): UDF (1.02)
I 02:49:13 Destination Device: [5:0:0] PIONEER DVD-RW  DVR-218L 1.02 (D:) (SATA)
I 02:49:13 Destination Media Type: DVD-R (Disc ID: MCC 03RG20) (Speeds: 6x, 8x, 12x, 16x, 18x, 20x)
I 02:49:13 Destination Media Sectors: 2,298,496
I 02:49:13 Write Mode: DVD
I 02:49:13 Write Type: DAO
I 02:49:13 Write Speed: MAX
I 02:49:13 Link Size: Auto
I 02:49:13 Lock Volume: Yes
I 02:49:13 Test Mode: Yes
I 02:49:13 OPC: No
I 02:49:13 BURN-Proof: Enabled
I 02:49:13 Advanced Settings - Optimal Writing Speed: No
I 02:49:14 Filling Buffer... (40 MB)
I 02:49:15 Writing LeadIn...
W 02:49:15 Failed to Write Sectors 320 - 351 - Reason: The request could not be performed because of an I/O device error.
W 02:49:15 Retrying (1 of 20)...
W 02:49:19 Retry Failed - Reason: Program Memory Area Update Failure
W 02:49:19 Retrying (2 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (3 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (4 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (5 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (6 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (7 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (8 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (9 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (10 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (11 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (12 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (13 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (14 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (15 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (16 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (17 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (18 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (19 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
W 02:49:19 Retrying (20 of 20)...
W 02:49:19 Retry Failed - Reason: Logical Block Address out of Range
E 02:49:25 Failed to Write Sectors 320 - 351 - Reason: The request could not be performed because of an I/O device error.
I 02:49:25 Synchronising Cache...
W 02:49:27 User opted to skip the 'Close Track/Session/Disc' functions.
I 02:49:27 Cycling Tray after Test Write...
E 02:49:48 Failed to Write Image!
E 02:49:48 Operation Failed! - Duration: 00:00:35
I 02:49:48 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 0 KB/s (0.0x)
I 02:49:57 Operation Started!
I 02:49:57 Building Image Tree...
W 02:49:57 Skipped Hidden File: H:\Anime\Nyan Koi\Thumbs.db
I 02:49:57 Calculating Totals...
I 02:49:57 Preparing Image...
I 02:49:57 Contents: 12 Files, 0 Folders
I 02:49:57 Content Type: Data
I 02:49:57 Data Type: MODE1/2048
I 02:49:57 File System(s): UDF (1.02)
I 02:49:57 Volume Label: にゃんこい!
I 02:49:57 Size: 4,400,209,344 bytes
I 02:49:57 Sectors: 2,148,546
I 02:49:57 Image Size: 4,400,807,936 bytes
I 02:49:57 Image Sectors: 2,148,832
I 02:49:58 Operation Successfully Completed! - Duration: 00:00:01
I 02:49:58 Operation Started!
I 02:49:58 Source File: -==/\/[bUILD IMAGE]\/\==-
I 02:49:58 Source File Sectors: 2,148,832 (MODE1/2048)
I 02:49:58 Source File Size: 4,400,807,936 bytes
I 02:49:58 Source File Volume Identifier: にゃんこい!
I 02:49:58 Source File Application Identifier: ImgBurn v2.5.0.0
I 02:49:58 Source File Implementation Identifier: ImgBurn
I 02:49:58 Source File File System(s): UDF (1.02)
I 02:49:58 Destination Device: [5:0:0] PIONEER DVD-RW  DVR-218L 1.02 (D:) (SATA)
I 02:49:58 Destination Media Type: DVD-R (Disc ID: MCC 03RG20) (Speeds: 6x, 8x, 12x, 16x, 18x, 20x)
I 02:49:58 Destination Media Sectors: 2,298,496
I 02:49:58 Write Mode: DVD
I 02:49:58 Write Type: DAO
I 02:49:58 Write Speed: 16x
I 02:49:58 Link Size: Auto
I 02:49:58 Lock Volume: Yes
I 02:49:58 Test Mode: Yes
I 02:49:58 OPC: No
I 02:49:58 BURN-Proof: Enabled
I 02:49:59 Advanced Settings - Optimal Writing Speed: No
I 02:49:59 Filling Buffer... (40 MB)
I 02:50:00 Writing LeadIn...
I 02:50:17 Writing Session 1 of 1... (1 Track, LBA: 0 - 2148831)
I 02:50:17 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2148831)
I 02:55:02 Synchronising Cache...
I 02:55:22 Cycling Tray after Test Write...
I 02:55:40 Exporting Graph Data...
I 02:55:41 Graph Data File: C:\Users\Narumi Ayumu\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_DVD-RW_DVR-218L_1.02_SUNDAY-21-FEBRUARY-2010_2-49_AM_MCC_03RG20_16x.ibg
I 02:55:41 Export Successfully Completed!
I 02:55:41 Operation Successfully Completed! - Duration: 00:05:42
I 02:55:41 Average Write Rate: 15,132 KB/s (10.9x) - Maximum Write Rate: 21,662 KB/s (15.6x)
I 03:01:24 Operation Started!
I 03:01:24 Building Image Tree...
W 03:01:24 Skipped Hidden File: H:\Anime\Nyan Koi\Thumbs.db
I 03:01:24 Calculating Totals...
I 03:01:24 Preparing Image...
I 03:01:24 Contents: 12 Files, 0 Folders
I 03:01:24 Content Type: Data
I 03:01:24 Data Type: MODE1/2048
I 03:01:24 File System(s): UDF (1.02)
I 03:01:24 Volume Label: にゃんこい!
I 03:01:24 Size: 4,400,209,344 bytes
I 03:01:24 Sectors: 2,148,546
I 03:01:24 Image Size: 4,400,807,936 bytes
I 03:01:24 Image Sectors: 2,148,832
I 03:01:26 Operation Successfully Completed! - Duration: 00:00:01
I 03:01:26 Operation Started!
I 03:01:26 Source File: -==/\/[bUILD IMAGE]\/\==-
I 03:01:26 Source File Sectors: 2,148,832 (MODE1/2048)
I 03:01:26 Source File Size: 4,400,807,936 bytes
I 03:01:26 Source File Volume Identifier: にゃんこい!
I 03:01:26 Source File Application Identifier: ImgBurn v2.5.0.0
I 03:01:26 Source File Implementation Identifier: ImgBurn
I 03:01:26 Source File File System(s): UDF (1.02)
I 03:01:26 Destination Device: [5:0:0] PIONEER DVD-RW  DVR-218L 1.02 (D:) (SATA)
I 03:01:26 Destination Media Type: DVD-R (Disc ID: MCC 03RG20) (Speeds: 6x, 8x, 12x, 16x, 18x, 20x)
I 03:01:26 Destination Media Sectors: 2,298,496
I 03:01:26 Write Mode: DVD
I 03:01:26 Write Type: DAO
I 03:01:26 Write Speed: 16x
I 03:01:26 Link Size: Auto
I 03:01:26 Lock Volume: Yes
I 03:01:26 Test Mode: Yes
I 03:01:26 OPC: Yes
I 03:01:26 BURN-Proof: Enabled
I 03:01:27 Advanced Settings - Optimal Writing Speed: No
I 03:01:27 Filling Buffer... (40 MB)
I 03:01:28 Writing LeadIn...
I 03:01:45 Writing Session 1 of 1... (1 Track, LBA: 0 - 2148831)
I 03:01:45 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2148831)
I 03:06:30 Synchronising Cache...
I 03:06:49 Cycling Tray after Test Write...
I 03:07:08 Exporting Graph Data...
I 03:07:08 Graph Data File: C:\Users\Narumi Ayumu\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_DVD-RW_DVR-218L_1.02_SUNDAY-21-FEBRUARY-2010_3-01_AM_MCC_03RG20_16x.ibg
I 03:07:08 Export Successfully Completed!
I 03:07:08 Operation Successfully Completed! - Duration: 00:05:42
I 03:07:08 Average Write Rate: 15,132 KB/s (10.9x) - Maximum Write Rate: 21,651 KB/s (15.6x)
I 03:07:13 Operation Started!
I 03:07:13 Building Image Tree...
W 03:07:13 Skipped Hidden File: H:\Anime\Nyan Koi\Thumbs.db
I 03:07:13 Calculating Totals...
I 03:07:13 Preparing Image...
I 03:07:14 Contents: 12 Files, 0 Folders
I 03:07:14 Content Type: Data
I 03:07:14 Data Type: MODE1/2048
I 03:07:14 File System(s): UDF (1.02)
I 03:07:14 Volume Label: にゃんこい!
I 03:07:14 Size: 4,400,209,344 bytes
I 03:07:14 Sectors: 2,148,546
I 03:07:14 Image Size: 4,400,807,936 bytes
I 03:07:14 Image Sectors: 2,148,832
I 03:07:16 Operation Successfully Completed! - Duration: 00:00:02
I 03:07:16 Operation Started!
I 03:07:16 Source File: -==/\/[bUILD IMAGE]\/\==-
I 03:07:16 Source File Sectors: 2,148,832 (MODE1/2048)
I 03:07:16 Source File Size: 4,400,807,936 bytes
I 03:07:16 Source File Volume Identifier: にゃんこい!
I 03:07:16 Source File Application Identifier: ImgBurn v2.5.0.0
I 03:07:16 Source File Implementation Identifier: ImgBurn
I 03:07:16 Source File File System(s): UDF (1.02)
I 03:07:16 Destination Device: [5:0:0] PIONEER DVD-RW  DVR-218L 1.02 (D:) (SATA)
I 03:07:16 Destination Media Type: DVD-R (Disc ID: MCC 03RG20) (Speeds: 6x, 8x, 12x, 16x, 18x, 20x)
I 03:07:16 Destination Media Sectors: 2,298,496
I 03:07:16 Write Mode: DVD
I 03:07:16 Write Type: DAO
I 03:07:16 Write Speed: 16x
I 03:07:16 Link Size: Auto
I 03:07:16 Lock Volume: Yes
I 03:07:16 Test Mode: No
I 03:07:16 OPC: Yes
I 03:07:16 BURN-Proof: Enabled
I 03:07:16 Advanced Settings - Optimal Writing Speed: No
I 03:07:36 Filling Buffer... (40 MB)
I 03:07:37 Writing LeadIn...
W 03:07:37 Failed to Write Sectors 320 - 351 - Reason: The request could not be performed because of an I/O device error.
W 03:07:37 Retrying (1 of 20)...
W 03:07:39 Retry Failed - Reason: Program Memory Area Update Failure
W 03:07:39 Retrying (2 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (3 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (4 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (5 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (6 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (7 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (8 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (9 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (10 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (11 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (12 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (13 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (14 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (15 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (16 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:39 Retrying (17 of 20)...
W 03:07:39 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:40 Retrying (18 of 20)...
W 03:07:40 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:40 Retrying (19 of 20)...
W 03:07:40 Retry Failed - Reason: Logical Block Address out of Range
W 03:07:40 Retrying (20 of 20)...
W 03:07:40 Retry Failed - Reason: Logical Block Address out of Range
E 03:07:56 Failed to Write Sectors 320 - 351 - Reason: The request could not be performed because of an I/O device error.
I 03:07:56 Synchronising Cache...
W 03:08:00 User opted to skip the 'Close Track/Session/Disc' functions.
E 03:08:00 Failed to Write Image!
E 03:08:00 Operation Failed! - Duration: 00:00:44
I 03:08:00 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 0 KB/s (0.0x)

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W 02:49:15 Failed to Write Sectors 320 - 351 - Reason: The request could not be performed because of an I/O device error.

Then you're out of luck because that error can only be caused by a driver or filter driver. Post your Filter Driver Load Order (look in ImgBurn's Tools menu).

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===============================================
Filter Driver Load Order - ImgBurn v2.5.0.0
===============================================

Upper Device Filter:  [None Found]
Upper Class Filter:  [None Found]
            Device:  CD/DVD-ROM Device
Lower Class Filter:  [None Found]
Lower Device Filter:  [None Found]

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The same ones as I use, if they are under the Verbatim label. So they should be ok.

 

I also have the same drive as you and they work here. I also have OPC enabled as you do. Have you tried another speed than 16x, like 8x?

 

Could be something wrong with the burner as you have another SATA burner that work and that should rule out any setup issues in the computer (like drivers).

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The same ones as I use, if they are under the Verbatim label. So they should be ok.

 

I also have the same drive as you and they work here. I also have OPC enabled as you do. Have you tried another speed than 16x, like 8x?

 

Could be something wrong with the burner as you have another SATA burner that work and that should rule out any setup issues in the computer (like drivers).

The discs are under Mitsubishi label. Failure rate is spectacularly high regardless of speed (but 6x guarantees failure, as far as I've tried).

 

I will send the drive back for warranty claim. Thanks.

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