I/O Error: Cannot format medium - unsupported medium

[Boyo]

Hi,

 

I'm having trouble burning data to blank 4.7 Gb DVD's.

 

One of my mothers colleges from work didn't want his hp pavilion a305w so he gave it to her and she gave it to me (probably because all the bloat-ware slowed it down). Today I put a new hard drive in it, installed Windows XP Home Edition SP3 32-bit along with the appropriate driver's and update's. This is a pretty cool system to me because it has two trays so I can burn and rip much faster than usual.

 

The two trays are a Asus CRW-4824A 48X CDRW Drive and a hp DVD writer dvd420i. I am trying to use the hp drive to write DVD's in this case since the other is not capable.

 

Every time I write data to a DVD I get the error's that appear in my screenshots, the first is when I click write and the second is from when I click cancel on the error box.

 

Does anyone know a solution to this problem?

 

Thanks in advance,

Ben

[Cynthia]

That media type (RitekF1) is not supported by your burner.

 

Could try to install the latest firmware version 1.33. You now have 1.25.

[Boyo]

Sweet thanks! I just downloaded the firmware but another problem has popped up, I'm gonna go bug hp support.

Edited March 1, 2010 by Boyo

[Boyo]

Ugh Hp has only made problems worse. Can you tell me where I can obtain the latest firmware.

[LIGHTNING UK!]

I thought you said you'd download it already?!

 

http://www.firmwarehq.com/HP/dvd420n/files.html

 

Even the newest one is 6 years old... it's about time you splashed out on a new drive.

[Boyo]

I tried but it keeps saying that I need to install the original cd/dvd writter software that came with the system... which I can't find on their website >.>

 

Do you know where the software is? and thanks for all your help so far!

[LIGHTNING UK!]

Nope.

 

Seriously, just give up with that relic and get a new one. You're messing around with something that's probably not going to work anyway.

[Boyo]

Okay. Thanks anyway