angrybunny Posted March 4, 2010 Posted March 4, 2010 Hello, I'm using IMGburn 2.5.0.0/Windows XP and have burned hundreds of dvds successfully. Today I've burnt two costers and received an unknown error message. I/O error! Here's a screenshot of the event: I'm using Sony dvd+r. I usually use whatever blanks are cheapest and never had a problem before. Below is the logfile from imgburn. Any thoughts? Thanks for any help. logfile: I 19:26:25 ImgBurn Version 2.5.0.0 started! I 19:26:25 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3) I 19:26:25 Total Physical Memory: 458,224 KB - Available: 158,808 KB W 19:26:25 SPTD can have a detrimental effect on drive performance. I 19:26:25 Initialising SPTI... I 19:26:25 Searching for SCSI / ATAPI devices... I 19:26:25 Found 1 DVD-ROM and 1 DVD±RW! I 19:26:40 Operation Started! I 19:26:40 Building Image Tree... W 19:26:40 Skipped Hidden File: C:\Documents and Settings\Kurtis\My Documents\My Videos\Fanny och Alexander\Thumbs.db I 19:26:40 Checking Directory Depth... I 19:26:40 Calculating Totals... I 19:26:40 Preparing Image... I 19:26:41 Checking Path Length... I 19:26:41 Contents: 9 Files, 1 Folder I 19:26:41 Content Type: DivX Video I 19:26:41 Data Type: MODE1/2048 I 19:26:41 File System(s): ISO9660, Joliet I 19:26:41 Volume Label: [Not Configured] I 19:26:41 Size: 4,911,893,897 bytes I 19:26:41 Sectors: 2,398,389 I 19:26:41 Image Size: 4,911,988,736 bytes I 19:26:41 Image Sectors: 2,398,432 I 19:26:41 Operation Successfully Completed! - Duration: 00:00:00 I 19:27:02 Operation Started! I 19:27:03 Building Image Tree... W 19:27:03 Skipped Hidden File: C:\Documents and Settings\Kurtis\My Documents\My Videos\Fanny och Alexander\Thumbs.db I 19:27:03 Checking Directory Depth... I 19:27:03 Calculating Totals... I 19:27:03 Preparing Image... I 19:27:04 Checking Path Length... I 19:27:04 Contents: 9 Files, 1 Folder I 19:27:04 Content Type: DivX Video I 19:27:04 Data Type: MODE1/2048 I 19:27:04 File System(s): ISO9660, Joliet I 19:27:04 Volume Label: [Not Configured] I 19:27:05 Size: 3,963,420,279 bytes I 19:27:05 Sectors: 1,935,268 I 19:27:05 Image Size: 3,963,486,208 bytes I 19:27:05 Image Sectors: 1,935,296 I 19:27:05 Operation Successfully Completed! - Duration: 00:00:02 I 19:29:46 Operation Started! I 19:29:46 Building Image Tree... W 19:29:46 Skipped Hidden File: C:\Documents and Settings\Kurtis\My Documents\My Videos\Fanny och Alexander\Thumbs.db I 19:29:46 Checking Directory Depth... I 19:29:46 Calculating Totals... I 19:29:46 Preparing Image... I 19:29:46 Checking Path Length... I 19:29:46 Contents: 9 Files, 1 Folder I 19:29:46 Content Type: DivX Video I 19:29:46 Data Type: MODE1/2048 I 19:29:46 File System(s): ISO9660, Joliet I 19:29:46 Volume Label: [Not Configured] I 19:29:46 Size: 4,464,229,769 bytes I 19:29:46 Sectors: 2,179,803 I 19:29:46 Image Size: 4,464,312,320 bytes I 19:29:46 Image Sectors: 2,179,840 I 19:29:46 Operation Successfully Completed! - Duration: 00:00:00 I 19:36:00 Operation Started! I 19:36:00 Building Image Tree... W 19:36:00 Skipped Hidden File: C:\Documents and Settings\Kurtis\My Documents\My Videos\Fanny och Alexander\Thumbs.db I 19:36:02 Checking Directory Depth... I 19:36:02 Calculating Totals... I 19:36:02 Preparing Image... I 19:36:02 Checking Path Length... I 19:36:02 Contents: 9 Files, 1 Folder I 19:36:02 Content Type: DivX Video I 19:36:02 Data Type: MODE1/2048 I 19:36:02 File System(s): ISO9660, Joliet I 19:36:02 Volume Label: My Videos I 19:36:02 Size: 4,464,229,769 bytes I 19:36:02 Sectors: 2,179,803 I 19:36:02 Image Size: 4,464,312,320 bytes I 19:36:02 Image Sectors: 2,179,840 I 19:36:04 Operation Successfully Completed! - Duration: 00:00:04 I 19:36:04 Operation Started! I 19:36:04 Source File: -==/\/[bUILD IMAGE]\/\==- I 19:36:04 Source File Sectors: 2,179,840 (MODE1/2048) I 19:36:04 Source File Size: 4,464,312,320 bytes I 19:36:04 Source File Volume Identifier: My Videos I 19:36:04 Source File Application Identifier: ImgBurn v2.5.0.0 - The Ultimate Image Burner! I 19:36:04 Source File Implementation Identifier: ImgBurn v2.5.0.0 I 19:36:04 Source File File System(s): ISO9660, Joliet I 19:36:04 Destination Device: [1:0:0] _NEC DVD_RW ND-3550A 1.05 (D:) (ATA) I 19:36:04 Destination Media Type: DVD+R (Disc ID: SONY-D21-00) (Speeds: 4x, 6x, 8x, 12x, 16x) I 19:36:04 Destination Media Sectors: 2,295,104 I 19:36:04 Write Mode: DVD I 19:36:04 Write Type: DAO I 19:36:04 Write Speed: MAX I 19:36:04 DVD+R Reserve Track: No I 19:36:04 Link Size: Auto I 19:36:04 Lock Volume: Yes I 19:36:04 Test Mode: No I 19:36:04 OPC: No I 19:36:04 BURN-Proof: Enabled I 19:36:04 Book Type Setting: DVD+R I 19:36:04 Filling Buffer... (20 MB) I 19:36:05 Writing LeadIn... I 19:36:35 Writing Session 1 of 1... (1 Track, LBA: 0 - 2179839) I 19:36:35 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2179839) W 19:42:10 Failed to Write Sectors 1923520 - 1923551 - Reason: No Seek Complete W 19:42:10 Retrying (1 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (2 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (3 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (4 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (5 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (6 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (7 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (8 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (9 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (10 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (11 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (12 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (13 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (14 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (15 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (16 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (17 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (18 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (19 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:10 Retrying (20 of 20)... W 19:42:10 Retry Failed - Reason: Write Error W 19:42:39 Retrying (21)... W 19:42:40 Retry Failed - Reason: Write Error W 19:42:42 Retrying (22)... W 19:42:42 Retry Failed - Reason: Write Error W 19:42:46 Retrying (23)... W 19:42:46 Retry Failed - Reason: Write Error E 19:42:54 Failed to Write Sectors 1923520 - 1923551 - Reason: No Seek Complete I 19:42:54 Synchronising Cache... W 19:43:03 User opted to skip the 'Close Track/Session/Disc' functions. E 19:43:03 Failed to Write Image! I 19:43:03 Exporting Graph Data... I 19:43:03 Graph Data File: C:\Documents and Settings\Kurtis\Application Data\ImgBurn\Graph Data Files\_NEC_DVD_RW_ND-3550A_1.05_MARCH-3-2010_7-36_PM_SONY-D21-00_MAX.ibg I 19:43:03 Export Successfully Completed! E 19:43:03 Operation Failed! - Duration: 00:06:59 I 19:43:03 Average Write Rate: 10,177 KB/s (7.3x) - Maximum Write Rate: 20,585 KB/s (14.9x) I 19:44:18 Operation Started! I 19:44:18 Building Image Tree... W 19:44:18 Skipped Hidden File: C:\Documents and Settings\Kurtis\My Documents\My Videos\Fanny och Alexander\Thumbs.db I 19:44:19 Checking Directory Depth... I 19:44:19 Calculating Totals... I 19:44:19 Preparing Image... I 19:44:19 Checking Path Length... I 19:44:19 Contents: 9 Files, 1 Folder I 19:44:19 Content Type: DivX Video I 19:44:19 Data Type: MODE1/2048 I 19:44:19 File System(s): ISO9660, Joliet I 19:44:19 Volume Label: My Videos I 19:44:19 Size: 4,464,229,769 bytes I 19:44:19 Sectors: 2,179,803 I 19:44:19 Image Size: 4,464,312,320 bytes I 19:44:19 Image Sectors: 2,179,840 I 19:44:20 Operation Successfully Completed! - Duration: 00:00:02 I 19:44:20 Operation Started! I 19:44:20 Source File: -==/\/[bUILD IMAGE]\/\==- I 19:44:20 Source File Sectors: 2,179,840 (MODE1/2048) I 19:44:20 Source File Size: 4,464,312,320 bytes I 19:44:20 Source File Volume Identifier: My Videos I 19:44:20 Source File Application Identifier: ImgBurn v2.5.0.0 - The Ultimate Image Burner! I 19:44:20 Source File Implementation Identifier: ImgBurn v2.5.0.0 I 19:44:20 Source File File System(s): ISO9660, Joliet I 19:44:20 Destination Device: [1:0:0] _NEC DVD_RW ND-3550A 1.05 (D:) (ATA) I 19:44:20 Destination Media Type: DVD+R (Disc ID: SONY-D21-00) (Speeds: 4x, 6x, 8x, 12x, 16x) I 19:44:20 Destination Media Sectors: 2,295,104 I 19:44:20 Write Mode: DVD I 19:44:20 Write Type: DAO I 19:44:20 Write Speed: MAX I 19:44:20 DVD+R Reserve Track: No I 19:44:20 Link Size: Auto I 19:44:20 Lock Volume: Yes I 19:44:20 Test Mode: No I 19:44:20 OPC: No I 19:44:20 BURN-Proof: Enabled I 19:44:20 Book Type Setting: DVD+R I 19:44:20 Filling Buffer... (20 MB) I 19:44:21 Writing LeadIn... I 19:44:47 Writing Session 1 of 1... (1 Track, LBA: 0 - 2179839) I 19:44:47 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2179839) W 19:49:58 Failed to Write Sectors 2093216 - 2093247 - Reason: No Seek Complete W 19:49:58 Retrying (1 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (2 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (3 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (4 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (5 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (6 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (7 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (8 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (9 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (10 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (11 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (12 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (13 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (14 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (15 of 20)... W 19:49:58 Retry Failed - Reason: Write Error W 19:49:58 Retrying (16 of 20)... W 19:49:59 Retry Failed - Reason: Write Error W 19:49:59 Retrying (17 of 20)... W 19:49:59 Retry Failed - Reason: Write Error W 19:49:59 Retrying (18 of 20)... W 19:49:59 Retry Failed - Reason: Write Error W 19:49:59 Retrying (19 of 20)... W 19:49:59 Retry Failed - Reason: Write Error W 19:49:59 Retrying (20 of 20)... W 19:49:59 Retry Failed - Reason: Write Error E 19:52:37 Failed to Write Sectors 2093216 - 2093247 - Reason: No Seek Complete I 19:52:37 Synchronising Cache... W 19:52:49 User opted to skip the 'Close Track/Session/Disc' functions. E 19:52:49 Failed to Write Image! I 19:52:49 Exporting Graph Data... I 19:52:49 Graph Data File: C:\Documents and Settings\Kurtis\Application Data\ImgBurn\Graph Data Files\_NEC_DVD_RW_ND-3550A_1.05_MARCH-3-2010_7-44_PM_SONY-D21-00_MAX.ibg I 19:52:49 Export Successfully Completed! E 19:52:49 Operation Failed! - Duration: 00:08:28 I 19:52:49 Average Write Rate: 8,907 KB/s (6.4x) - Maximum Write Rate: 21,259 KB/s (15.3x)
Cynthia Posted March 4, 2010 Posted March 4, 2010 There is a later firmware http://www.firmwarehq.com/NEC/ND-3550A/files.html If it worked before with the same discs, perhaps the drive needs a cleaning.
angrybunny Posted March 4, 2010 Author Posted March 4, 2010 Thank you for your quick reply. I've updated the firmware as you suggested (I didn't know I had to do that.) It hasn't made any difference however. I've burned my third coaster with the same error message as above. There is a later firmware http://www.firmwarehq.com/NEC/ND-3550A/files.html If it worked before with the same discs, perhaps the drive needs a cleaning.
Cynthia Posted March 4, 2010 Posted March 4, 2010 Perhaps give it a go with a lower write speed as 8x.
angrybunny Posted March 4, 2010 Author Posted March 4, 2010 Thanks Cynthia... I pulled my files out of its folder and it worked. I won't get a chance to try again tonight to see if its just a fluke or whatnot however I thank you for your help. Maybe my pc just doesn't like Sony disks. Perhaps give it a go with a lower write speed as 8x.
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