image burn hangs on read most the time

[billy_scrobes]

Hi Love the product.

but for some reason recently, I can't get the program to create a successful image, no matter what i do, the program hangs and freezes at a read rate of zero, and then it won't cancel, and I have to shut it down using task manager. and if that isn't enough, then I can't use my drive, or shut down my computer correctly. I'm running windows 7 64 bit and it's worked fine in the past. the only thing i've added recently is a new video card, but i think image burn was working fine after wards. here is my log file:

 

I 18:54:36 ImgBurn Version 2.5.1.0 started!

I 18:54:36 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7600)

I 18:54:36 Total Physical Memory: 4,193,656 KB - Available: 2,904,088 KB

W 18:54:36 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.

I 18:54:36 Initialising SPTI...

I 18:54:36 Searching for SCSI / ATAPI devices...

I 18:54:36 -> Drive 1 - Info: HL-DT-ST DVD-ROM GDR8163B 0B26 (D:) (ATA)

I 18:54:36 -> Drive 2 - Info: TSSTcorp CD/DVDW SH-S183L SB03 (E:) (ATA)

I 18:54:36 -> Drive 3 - Info: NSNWBW JOTIRKHYZG 1.03 (I:) (SCSI)

I 18:54:37 Found 1 DVD-ROM, 1 DVD±RW/RAM and 1 BD-ROM/HD DVD-ROM!

I 18:57:15 Operation Started!

I 18:57:15 Source Device: [3:0:0] TSSTcorp CD/DVDW SH-S183L SB03 (E:) (ATA)

I 18:57:15 Source Media Type: DVD-ROM (Book Type: DVD-ROM)

I 18:57:15 Source Media Sectors: 1,379,984 (Track Path: PTP)

I 18:57:15 Source Media Size: 2,826,207,232 bytes

I 18:57:15 Source Media Volume Set Identifier: >288:3?2SCEI

I 18:57:15 Source Media Application Identifier: PLAYSTATION

I 18:57:15 Source Media Implementation Identifier: DVD-ROM GENERATOR

I 18:57:15 Source Media File System(s): ISO9660, UDF (1.02)

I 18:57:15 Read Speed (Data/Audio): 8x / 8x

I 18:57:15 Destination File: C:\Users\Toby\Documents\sphinx.iso

I 18:57:15 Destination Free Space: 1,073,616,052,224 Bytes (1,048,453,176 KB) (1,023,880 MB) (999 GB)

I 18:57:15 Destination File System: NTFS

I 18:57:15 File Splitting: Auto

I 18:57:21 Reading Session 1 of 1... (1 Track, LBA: 0 - 1379983)

I 18:57:21 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 1379983)

 

right here is where it froze.

a note here is that i have removed and uninstalled daemon tools before and still get the same result, so i have since reinstalled it.

 

thanks for any help

bill

[mmalves]

Look for the newest drivers for your system's chipset/storage controllers (this website might help).

[billy_scrobes]

Ya i'll definitely give it a look see. Thank you, I'll post back when i update drivers.

bill

 

 

 

 

Look for the newest drivers for your system's chipset/storage controllers (this website might help).