Device Not Ready (Medium Not Present- Tray closed)

[mantaz]

I'm trying to back up a DVD and I have tried both ISO and hard drive folders and it will not let me do it. The file to disk and the disk to disk is not lit up and it says "Device Not Ready (Medium Not Present- Tray closed)" beneath it. I am using a DVD-R disk. Why can't I do this?

 

here is the log:

 

I 01:08:31 ImgBurn Version 2.5.1.0 started!

I 01:08:31 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)

I 01:08:31 Total Physical Memory: 489,904 KB - Available: 104,360 KB

I 01:08:31 Initialising SPTI...

I 01:08:31 Searching for SCSI / ATAPI devices...

I 01:09:31 -> Drive 1 - Info: MATSHITA UJDA760 DVD/CDRW 1.50 (D:) (ATA)

I 01:09:31 Found 1 DVD-ROM/CD-RW!

Edited May 7, 2010 by mantaz

[Cynthia]

It can only read DVDs, not burn them. You need to ask Santa for a DVD burner.