Windows 7 / Explorer / ImgBurn Simply Hang

[mrr19121970]

I'm trying out some new media LGEBRA-S04-00, I've burned 2 at 8x so was very pleased. The 3rd disk I tried at 8x just made ImgBurn / Windows 7 hang. ImgBurn had Reserving Tracks in the status bar, the disk was spinning and elapsed time over 5 minutes and 0% progress. ImgBurn could not be closed. At 1st I thought my drive was broken, then I tried a Verbatim (after pulling the power cord) and it worked. Then I decided the cheap media was just cheap. The 4th and 5th also just made ImgBurn / Windows hang. Even in safe mode ImgBurn just had the disk spinning and the only option was to pull the power cable.

 

I've gone back to the 3rd disk (nothing was actually written to it) again and it's currently burning no problem at 4x.

 

This is the current log:

 

I 20:09:45 ImgBurn Version 2.5.1.0 started!

I 20:09:45 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7600)

I 20:09:45 Total Physical Memory: 12,573,816 KB - Available: 10,424,408 KB

W 20:09:45 AnyDVD can interfere with ImgBurn's ability to verify accurately, please ensure it's disabled!

I 20:09:45 Initialising SPTI...

I 20:09:45 Searching for SCSI / ATAPI devices...

I 20:09:45 -> Drive 1 - Info: HL-DT-ST BD-RE BH10LS30 1.00 (M:) (ATA)

I 20:09:45 -> Drive 2 - Info: HL-DT-ST DVDRAM GH22NS40 NL02 (L:) (ATA)

I 20:09:45 -> Drive 3 - Info: ELBY CLONEDRIVE 1.4 (S:) (SCSI)

I 20:09:45 -> Drive 4 - Info: ELBY CLONEDRIVE 1.4 (T:) (SCSI)

I 20:09:45 -> Drive 5 - Info: ELBY CLONEDRIVE 1.4 (U:) (SCSI)

I 20:09:45 -> Drive 6 - Info: ELBY CLONEDRIVE 1.4 (V:) (SCSI)

I 20:09:45 -> Drive 7 - Info: ELBY CLONEDRIVE 1.4 (W:) (SCSI)

I 20:09:45 -> Drive 8 - Info: ELBY CLONEDRIVE 1.4 (X:) (SCSI)

I 20:09:45 -> Drive 9 - Info: ELBY CLONEDRIVE 1.4 (Z:) (SCSI)

I 20:09:45 -> Drive 10 - Info: ELBY CLONEDRIVE 1.4 (Y:) (SCSI)

I 20:09:45 Found 1 DVD±RW/RAM, 8 BD-ROM/HD DVD-ROMs and 1 BD-RE!

I 20:10:16 Operation Started!

I 20:10:16 Source File: E:\BOLT_USA.ISO

I 20:10:16 Source File Sectors: 12,190,368 (MODE1/2048)

I 20:10:16 Source File Size: 24,965,873,664 bytes

I 20:10:16 Source File Volume Identifier: BOLT_USA

I 20:10:16 Source File Volume Set Identifier: 3CB7566200B9FB68

I 20:10:16 Source File Application Identifier: Clown_BD BD Copier

I 20:10:16 Source File Implementation Identifier: ImgBurn

I 20:10:16 Source File File System(s): UDF (2.50)

I 20:10:16 Destination Device: [2:1:0] HL-DT-ST BD-RE BH10LS30 1.00 (M:) (ATA)

I 20:10:16 Destination Media Type: BD-R (Disc ID: LGEBRA-S04-00) (Speeds: 2x, 4x, 6x, 8x, 10x)

I 20:10:16 Destination Media Sectors: 12,219,392

I 20:10:16 Write Mode: BD

I 20:10:16 Write Type: DAO

I 20:10:16 Write Speed: 4x

I 20:10:16 BD-R Verify Not Required: Yes

I 20:10:16 Link Size: Auto

I 20:10:16 Lock Volume: Yes

I 20:10:16 Test Mode: No

I 20:10:16 OPC: No

I 20:10:16 BURN-Proof: Enabled

I 20:10:16 Write Speed Successfully Set! - Effective: 17,982 KB/s (4x)

I 20:10:32 Filling Buffer... (40 MB)

I 20:10:32 Writing LeadIn...

I 20:10:33 Writing Session 1 of 1... (1 Track, LBA: 0 - 12190367)

I 20:10:33 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 12190367)

 

This is a log of OK burning at 8x

 

; //****************************************\\

; ImgBurn Version 2.5.1.0 - Log

; Wednesday, 26 May 2010, 18:43:57

; \\****************************************//

;

;

I 17:39:09 ImgBurn Version 2.5.1.0 started!

I 17:39:09 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7600)

I 17:39:09 Total Physical Memory: 12,573,816 KB - Available: 10,614,040 KB

W 17:39:09 AnyDVD can interfere with ImgBurn's ability to verify accurately, please ensure it's disabled!

I 17:39:09 Initialising SPTI...

I 17:39:09 Searching for SCSI / ATAPI devices...

I 17:39:09 -> Drive 1 - Info: HL-DT-ST BD-RE BH10LS30 1.00 (M:) (ATA)

I 17:39:09 -> Drive 2 - Info: HL-DT-ST DVDRAM GH22NS40 NL02 (L:) (ATA)

I 17:39:09 -> Drive 3 - Info: ELBY CLONEDRIVE 1.4 (S:) (SCSI)

I 17:39:09 -> Drive 4 - Info: ELBY CLONEDRIVE 1.4 (T:) (SCSI)

I 17:39:09 -> Drive 5 - Info: ELBY CLONEDRIVE 1.4 (U:) (SCSI)

I 17:39:09 -> Drive 6 - Info: ELBY CLONEDRIVE 1.4 (V:) (SCSI)

I 17:39:09 -> Drive 7 - Info: ELBY CLONEDRIVE 1.4 (W:) (SCSI)

I 17:39:09 -> Drive 8 - Info: ELBY CLONEDRIVE 1.4 (X:) (SCSI)

I 17:39:09 -> Drive 9 - Info: ELBY CLONEDRIVE 1.4 (Z:) (SCSI)

I 17:39:09 -> Drive 10 - Info: ELBY CLONEDRIVE 1.4 (Y:) (SCSI)

I 17:39:09 Found 1 DVD±RW/RAM, 8 BD-ROM/HD DVD-ROMs and 1 BD-RE!

I 17:39:56 Operation Started!

I 17:39:56 Source File: E:\Meet_Dave_2Burn.iso

I 17:39:56 Source File Sectors: 12,167,648 (MODE1/2048)

I 17:39:56 Source File Size: 24,919,343,104 bytes

I 17:39:56 Source File Volume Identifier: MENSCH_DAVE

I 17:39:56 Source File Volume Set Identifier: 3CB7676E00B9A85A

I 17:39:56 Source File Application Identifier: Clown_BD BD Copier

I 17:39:56 Source File Implementation Identifier: ImgBurn

I 17:39:56 Source File File System(s): UDF (2.50)

I 17:39:56 Destination Device: [2:1:0] HL-DT-ST BD-RE BH10LS30 1.00 (M:) (ATA)

I 17:39:56 Destination Media Type: BD-R (Disc ID: LGEBRA-S04-00) (Speeds: 2x, 4x, 6x, 8x, 10x)

I 17:39:56 Destination Media Sectors: 12,219,392

I 17:39:56 Write Mode: BD

I 17:39:56 Write Type: DAO

I 17:39:56 Write Speed: 8x

I 17:39:56 BD-R Verify Not Required: Yes

I 17:39:56 Link Size: Auto

I 17:39:56 Lock Volume: Yes

I 17:39:56 Test Mode: No

I 17:39:56 OPC: No

I 17:39:56 BURN-Proof: Enabled

I 17:39:56 Write Speed Successfully Set! - Effective: 35,964 KB/s (8x)

I 17:40:10 Filling Buffer... (40 MB)

I 17:40:10 Writing LeadIn...

I 17:40:11 Writing Session 1 of 1... (1 Track, LBA: 0 - 12167647)

I 17:40:11 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 12167647)

I 17:53:41 Synchronising Cache...

I 17:53:44 Closing Track...

I 17:53:45 Finalising Disc...

I 17:53:53 Exporting Graph Data...

I 17:53:53 Graph Data File: C:\Users\Mike\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_BH10LS30_1.00_26-MAY-2010_17-39_LGEBRA-S04-00_8x.ibg

I 17:53:53 Export Successfully Completed!

I 17:53:53 Operation Successfully Completed! - Duration: 00:13:57

I 17:53:53 Average Write Rate: 30,080 KB/s (6.7x) - Maximum Write Rate: 36,149 KB/s (8.0x)

I 17:53:53 Cycling Tray before Verify...

W 17:54:03 Waiting for device to become ready...

I 17:54:16 Device Ready!

I 17:54:18 Operation Started!

I 17:54:18 Source Device: [2:1:0] HL-DT-ST BD-RE BH10LS30 1.00 (M:) (ATA)

I 17:54:18 Source Media Type: BD-R (Disc ID: LGEBRA-S04-00) (Speeds: 2x, 4x, 6x, 8x, 10x)

I 17:54:18 Image File: E:\Meet_Dave_2Burn.iso

I 17:54:18 Image File Sectors: 12,167,648 (MODE1/2048)

I 17:54:18 Image File Size: 24,919,343,104 bytes

I 17:54:18 Image File Volume Identifier: MENSCH_DAVE

I 17:54:18 Image File Volume Set Identifier: 3CB7676E00B9A85A

I 17:54:18 Image File Application Identifier: Clown_BD BD Copier

I 17:54:18 Image File Implementation Identifier: ImgBurn

I 17:54:18 Image File File System(s): UDF (2.50)

I 17:54:18 Read Speed (Data/Audio): MAX / MAX

I 17:54:18 Verifying Session 1 of 1... (1 Track, LBA: 0 - 12167647)

I 17:54:18 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 12167647)

I 18:07:13 Exporting Graph Data...

I 18:07:13 Graph Data File: C:\Users\Mike\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_BH10LS30_1.00_26-MAY-2010_17-39_LGEBRA-S04-00_8x.ibg

I 18:07:13 Export Successfully Completed!

I 18:07:13 Operation Successfully Completed! - Duration: 00:12:47

I 18:07:13 Average Verify Rate: 31,727 KB/s (7.1x) - Maximum Verify Rate: 46,134 KB/s (10.3x)

I 18:10:11 Operation Started!

I 18:10:11 Source File: E:\Coyote Ugly.iso

I 18:10:11 Source File Sectors: 12,209,664 (MODE1/2048)

I 18:10:11 Source File Size: 25,005,391,872 bytes

I 18:10:11 Source File Volume Identifier: COY1EGD1

I 18:10:11 Source File Volume Set Identifier: 3CB7740C00BA4C10

I 18:10:11 Source File Application Identifier: Clown_BD BD Copier

I 18:10:11 Source File Implementation Identifier: ImgBurn

I 18:10:11 Source File File System(s): UDF (2.50)

I 18:10:11 Destination Device: [2:1:0] HL-DT-ST BD-RE BH10LS30 1.00 (M:) (ATA)

I 18:10:11 Destination Media Type: BD-R (Disc ID: LGEBRA-S04-00) (Speeds: 2x, 4x, 6x, 8x, 10x)

I 18:10:11 Destination Media Sectors: 12,219,392

I 18:10:11 Write Mode: BD

I 18:10:11 Write Type: DAO

I 18:10:11 Write Speed: 8x

I 18:10:11 BD-R Verify Not Required: Yes

I 18:10:11 Link Size: Auto

I 18:10:11 Lock Volume: Yes

I 18:10:11 Test Mode: No

I 18:10:11 OPC: No

I 18:10:11 BURN-Proof: Enabled

I 18:10:11 Write Speed Successfully Set! - Effective: 35,964 KB/s (8x)

I 18:10:24 Filling Buffer... (40 MB)

I 18:10:25 Writing LeadIn...

I 18:10:26 Writing Session 1 of 1... (1 Track, LBA: 0 - 12209663)

I 18:10:26 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 12209663)

I 18:23:54 Synchronising Cache...

I 18:23:57 Closing Track...

I 18:23:58 Finalising Disc...

I 18:24:06 Exporting Graph Data...

I 18:24:06 Graph Data File: C:\Users\Mike\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_BH10LS30_1.00_26-MAY-2010_18-10_LGEBRA-S04-00_8x.ibg

I 18:24:06 Export Successfully Completed!

I 18:24:06 Operation Successfully Completed! - Duration: 00:13:54

I 18:24:06 Average Write Rate: 30,221 KB/s (6.7x) - Maximum Write Rate: 36,138 KB/s (8.0x)

I 18:24:06 Cycling Tray before Verify...

W 18:24:16 Waiting for device to become ready...

I 18:24:29 Device Ready!

I 18:24:31 Operation Started!

I 18:24:31 Source Device: [2:1:0] HL-DT-ST BD-RE BH10LS30 1.00 (M:) (ATA)

I 18:24:31 Source Media Type: BD-R (Disc ID: LGEBRA-S04-00) (Speeds: 2x, 4x, 6x, 8x, 10x)

I 18:24:31 Image File: E:\Coyote Ugly.iso

I 18:24:31 Image File Sectors: 12,209,664 (MODE1/2048)

I 18:24:31 Image File Size: 25,005,391,872 bytes

I 18:24:31 Image File Volume Identifier: COY1EGD1

I 18:24:31 Image File Volume Set Identifier: 3CB7740C00BA4C10

I 18:24:31 Image File Application Identifier: Clown_BD BD Copier

I 18:24:31 Image File Implementation Identifier: ImgBurn

I 18:24:31 Image File File System(s): UDF (2.50)

I 18:24:31 Read Speed (Data/Audio): MAX / MAX

I 18:24:31 Verifying Session 1 of 1... (1 Track, LBA: 0 - 12209663)

I 18:24:31 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 12209663)

I 18:37:29 Exporting Graph Data...

I 18:37:29 Graph Data File: C:\Users\Mike\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_BH10LS30_1.00_26-MAY-2010_18-10_LGEBRA-S04-00_8x.ibg

I 18:37:29 Export Successfully Completed!

I 18:37:29 Operation Successfully Completed! - Duration: 00:12:50

I 18:37:29 Average Verify Rate: 31,713 KB/s (7.1x) - Maximum Verify Rate: 46,192 KB/s (10.3x)

I 18:43:57 Close Request Acknowledged

I 18:43:57 Closing Down...

I 18:43:57 Shutting down SPTI...

I 18:43:57 ImgBurn closed!

Edited May 26, 2010 by mrr19121970

[LIGHTNING UK!]

That's the drive hanging, not ImgBurn. I have no control once a command has been submitted. Either the drive processes it (returning success or failure) or it doesn't - and that is where the 'hang' comes from.

[mrr19121970]

Is this the behaviour of a bad/dying drive or buggy firmware? Should I report it to LG? What information do they need (ie which command was sent)?

[LIGHTNING UK!]

I really couldn't say why it's doing it.

 

The LG supplied BD-RE (with the older H20L drive anyway) with the LG dye is pure shite, perhaps the BD-R they make are too?

 

As for which command is sent, it's almost exactly the one you see mentioned in the status bar 'RESERVE TRACK'. ImgBurn tells it like it is

[mrr19121970]

I've got LG support on 'Live Chat', they say that the problem will go away if I use the burning software. I've pointed to my problems here too http://forum.imgburn.com/index.php?showtopic=14189

 

Update

 

What a waste of time that was. After being told to update the chipset driver, they told me that it was a problem with the compatability of the blanks and drive. I told them they're both from LG. Finally they sugested I send the drive to their service partner "to be checked".

Edited May 27, 2010 by mrr19121970