LoneSky Posted July 3, 2010 Posted July 3, 2010 Hi everybody, I'm really new to this Forum, and I don't understand a lot about DVD-burning issues. So, I really hope you can "put up" with me & my questions. The ONLY way I'm going to learn is to ask questions & learn from other people who know a lot more than I do. I've been having a very frustrating & difficult time trying to burn onto a VERBATIM DVD-R disk (4.7 Gb) a video I have in an external e-SATA back-up drive (connected to my PC via an e-SATA cable). This video (called "The West Vol.1") consists of vob, bup & ifo files (+ 1 pls file). Just minutes into the attempted burn, an ImgBurn error message came up: "Cannot read from file: J:\Video (The WEST Vol.1)\VIDEO_TS\VIDEO_TS.VOB". [in "MyComputer" in my PC, the external e-SATA drive is "J" drive]. And then, it also gives the "Reason: The request could not be performed because of an I/O device error". This been happening time & again! Here is the generated log: I 10:45:43 Checking Directory Depth... I 10:45:43 Calculating Totals... E 10:45:43 No files or folders were added to the image! I 10:46:18 Operation Started! I 10:46:18 Building Image Tree... I 10:46:18 Checking Directory Depth... I 10:46:18 Calculating Totals... I 10:46:18 Preparing Image... I 10:46:18 Checking Path Length... I 10:46:18 Contents: 18 Files, 2 Folders I 10:46:19 Content Type: DVD Video I 10:46:19 Data Type: MODE1/2048 I 10:46:19 File System(s): ISO9660, UDF (1.02) I 10:46:19 Volume Label: [Not Configured] I 10:46:19 IFO/BUP 32K Padding: Enabled I 10:46:19 Region Code: 1, 2, 3, 4, 5, 6 I 10:46:19 TV System: PAL I 10:46:19 Size: 4,680,843,264 bytes I 10:46:19 Sectors: 2,285,568 I 10:46:19 Image Size: 4,681,498,624 bytes I 10:46:19 Image Sectors: 2,285,888 I 10:46:19 Operation Successfully Completed! - Duration: 00:00:00 I 10:50:16 Operation Started! I 10:50:16 Building Image Tree... I 10:50:16 Checking Directory Depth... I 10:50:16 Calculating Totals... I 10:50:16 Preparing Image... I 10:50:16 Checking Path Length... I 10:50:16 Contents: 18 Files, 2 Folders I 10:50:16 Content Type: DVD Video I 10:50:16 Data Type: MODE1/2048 I 10:50:16 File System(s): ISO9660, UDF (1.02) I 10:50:16 Volume Label: THE_WEST I 10:50:16 IFO/BUP 32K Padding: Enabled I 10:50:16 Region Code: 1, 2, 3, 4, 5, 6 I 10:50:16 TV System: PAL I 10:50:16 Size: 4,680,843,264 bytes I 10:50:16 Sectors: 2,285,568 I 10:50:16 Image Size: 4,681,465,856 bytes I 10:50:16 Image Sectors: 2,285,872 I 10:50:18 Operation Successfully Completed! - Duration: 00:00:02 I 10:50:19 Operation Started! I 10:50:19 Source File: -==/\/[bUILD IMAGE]\/\==- I 10:50:19 Source File Sectors: 2,285,872 (MODE1/2048) I 10:50:19 Source File Size: 4,681,465,856 bytes I 10:50:19 Source File Volume Identifier: THE_WEST I 10:50:19 Source File Application Identifier: IMGBURN V2.5.1.0 - THE ULTIMATE IMAGE BURNER! I 10:50:19 Source File Implementation Identifier: ImgBurn I 10:50:19 Source File File System(s): ISO9660, UDF (1.02) I 10:50:19 Destination Device: [1:1:0] HL-DT-ST DVDRAM GSA-4040B A304 (F:) (ATA) I 10:50:19 Destination Media Type: DVD-R (Disc ID: MCC 03RG20) (Speeds: 2x) I 10:50:19 Destination Media Sectors: 2,297,888 I 10:50:19 Write Mode: DVD I 10:50:19 Write Type: DAO I 10:50:19 Write Speed: MAX I 10:50:19 Link Size: Auto I 10:50:19 Lock Volume: Yes I 10:50:19 Test Mode: No I 10:50:19 OPC: No I 10:50:19 BURN-Proof: Enabled I 10:50:19 Write Speed Successfully Set! - Effective: 2,770 KB/s (2x) I 10:50:20 Filling Buffer... (40 MB) I 10:54:52 Writing LeadIn... I 10:55:39 Writing Session 1 of 1... (1 Track, LBA: 0 - 2285871) I 10:55:39 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2285871) W 10:56:21 Waiting for buffers to recover... (LBA: 23584) W 11:04:46 Waiting for hard disk activity to reach threshold level... I 11:04:47 Writing Sectors... W 11:05:37 Waiting for buffers to recover... (LBA: 45408) E 11:10:34 Failed to read file: 'J:\Video(The WEST Vol.1)\VIDEO_TS\VTS_01_1.VOB' E 11:10:34 Reason: The request could not be performed because of an I/O device error. I 11:10:34 Writing Sectors... I 11:10:34 Synchronising Cache... W 11:11:26 User opted to skip the 'Close Track/Session/Disc' functions. E 11:11:26 Failed to Write Image! I 11:11:26 Exporting Graph Data... I 11:11:26 Graph Data File: C:\Documents and Settings\Lone\Application Data\ImgBurn\Graph Data Files\HL-DT-ST_DVDRAM_GSA-4040B_A304_SATURDAY-3-JULY-2010_10-50_AM_MCC_03RG20_MAX.ibg I 11:11:26 Export Successfully Completed! E 11:11:26 Operation Failed! - Duration: 00:21:07 I 11:11:26 Average Write Rate: 101 KB/s (0.1x) - Maximum Write Rate: 2,783 KB/s (2.0x) There is also another log (although a shorter one), & I'm not sure whether it is relevant (it appears to be a "system summary"): ImgBurn Version 2.5.1.0 - Log ; Saturday, 03 July 2010, 10:35:03 ; \\****************************************// ; ; I 10:33:58 ImgBurn Version 2.5.1.0 started! I 10:33:58 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3) I 10:33:58 Total Physical Memory: 1,048,096 KB - Available: 357,116 KB I 10:33:58 Initialising SPTI... I 10:33:58 Searching for SCSI / ATAPI devices... I 10:33:58 -> Drive 1 - Info: ATAPI DVD-ROM 16XMax 1.16 (E:) (ATA) I 10:33:58 -> Drive 2 - Info: HL-DT-ST DVDRAM GSA-4040B A304 (F:) (ATA) I 10:33:58 Found 1 DVD-ROM and 1 DVD±RW/RAM! I 10:35:02 Close Request Acknowledged I 10:35:02 Closing Down... I 10:35:03 Shutting down SPTI... I 10:35:03 ImgBurn closed! My Questions: (a) Could the burn-failure be caused by my Verbatim DVD-R disk not having a larger capacity than 4.7 Gb? In the "Image Information" section of the ImgBurn window, it indicates that the "Total File Size" is 4,680,843,264 bytes. ( Does the "I/O" in the error-message relate to "Input/Output"? Is this related to point (a) above? © Could the problem be caused by trying to burn a video located NOT in my PC but in an external e-SATA drive (connected to my PC)? [even though my PC recognizes the e-SATA drive (J drive). I would love to get to the bottom of the cause of this problem. Thanxx VERY MUCH, in advance to anyone who can help or shed light here. I AM desperate for help!
LIGHTNING UK! Posted July 3, 2010 Posted July 3, 2010 So you have an eSATA port on the back of your motherboard yeah? Do you know which chipset on your motherboard is responsible for that port? Take a look in device manager and get a screenshot with the IDE/ATAPI controller branch expanded and also the SCSI/RAID one. (Or just tell us exactly what you see within/under them)
LoneSky Posted July 7, 2010 Author Posted July 7, 2010 So you have an eSATA port on the back of your motherboard yeah? Do you know which chipset on your motherboard is responsible for that port? Take a look in device manager and get a screenshot with the IDE/ATAPI controller branch expanded and also the SCSI/RAID one. (Or just tell us exactly what you see within/under them) Gooday & warm greetings from Oz, Lightning! OK, we've solved this website problem. Attached here is the snapshot you want (I have it in jpg format). The 2 "?" (question marks) in yellow: don't bother about them - at least 1 of them (Multimedia Video Controller) relates to a 'Security Digital Camera' card [giving input ports (both video & audio) for external security cameras]I installed at the back of the tower sometime ago, but have not installed the software for it. [i think the "?" entity ('Multimedia Controller' might be connected to it as well]. I still have the "manual" for the card for the e-SATA port(s)installed at the back of my tower. The brief description of this controller card says: Serial ATA: 2 X internal SATA 1.5Gb/s port; 1 x Shared eSATA 1.5Gb/s port (eSATA version); Support RAID 0,1, 0+1, and JBOD modes. And then, ATA 133: 1 x ATA 133 Channel (max. 2 HDD), Support ATA/ATAPI-6. I don't know if all this info is relevant to you. Do you believe my earlier repeated burn failure (just on that 1 project)could be due to this hardware issue, rather than the other possible issue I raised (the available memory on my 4.7Gb DVD-R disk relative to the size of the video file?) Thanxx again, champ! I hope you can help shed some light on this repeated problem. [i have to tell you that I have been successfully using DVD Flick, in conjunction with the ImgBurn program to burn other video files (wmv & mpeg-4) onto DVD-R disks that successfully play on my stand-alone DVD player. This is the FIRST time I'm trying to burn onto a DVD-R disk a video which consists of vob, bup, ifo & pls files].
LIGHTNING UK! Posted July 7, 2010 Posted July 7, 2010 Yes, the problem is with reading from your eSATA connected J: drive. So the issue lies with the drive itself (and/or its enclosure), the cable to the PC and the port/card you're attaching it to in the PC. Try again with the device manager pic attachment please, it didn't work.
LoneSky Posted July 8, 2010 Author Posted July 8, 2010 Yes, the problem is with reading from your eSATA connected J: drive. So the issue lies with the drive itself (and/or its enclosure), the cable to the PC and the port/card you're attaching it to in the PC. Try again with the device manager pic attachment please, it didn't work. OK, Lightning, I'm attaching that screenshot (in jpg, 78 Kb) again (file name: MyDeviceManager). In case the attachment doesn't work (what could be the cause of that now?), I'll see if I can paste it into the body of my message here: nah, no can do! [The "paste" function is greyed out, except for "paste e-mail"]. I really hope you can open the attachment. With the e-SATA drive connected and the PC recognising it (the PC registers it as my "J" drive in 'MyComputer'), you still reckon the burning software in the PC cannot read the video file from the "J" drive because it is a 'connected' drive? IF that is truly the case, then I can "send" (or "move") the video file from the "J" drive to one of the internal drives (there are 2 - an IDE & SATA) of the PC and do the burning from the there. This this a big movie file and space on any of my PC's h/drives is at a premium. That's why I had this movie file sitting in my external e-SATA drive (my stand-alone back-up drive), and my idea was to delete it (to save space) once I had successfully 'burnt' it onto a DVD disk. I appreciate your expertise, Lightning, and thanxx v.much again for your help.
LIGHTNING UK! Posted July 8, 2010 Posted July 8, 2010 ImgBurn just issues generic Windows API calls for reading the files. Those commands are just erroring out, it's nothing to do with ImgBurn itself. Sure, *if* you can copy the stuff off the esata drive and onto an internal one then it'll burn fine using the internal drive as the source. You might like to ensure the bios and drivers for your Via card are up-to-date by visiting the Via website. Personally I wouldn't have got a via card, I'd have got a jmicron one... they're better and offer frequent driver updates.
LoneSky Posted July 9, 2010 Author Posted July 9, 2010 OK, Lightnng, thanxx for all that - I will adopt your suggestions. So, there was NO issue with the 4.7 Gb space on the DVD-R disk?
LIGHTNING UK! Posted July 9, 2010 Posted July 9, 2010 So, there was NO issue with the 4.7 Gb space on the DVD-R disk? Nope. I 10:50:19 Operation Started!I 10:50:19 Source File: -==/\/[bUILD IMAGE]\/\==- I 10:50:19 Source File Sectors: 2,285,872 (MODE1/2048) I 10:50:19 Source File Size: 4,681,465,856 bytes I 10:50:19 Source File Volume Identifier: THE_WEST I 10:50:19 Source File Application Identifier: IMGBURN V2.5.1.0 - THE ULTIMATE IMAGE BURNER! I 10:50:19 Source File Implementation Identifier: ImgBurn I 10:50:19 Source File File System(s): ISO9660, UDF (1.02) I 10:50:19 Destination Device: [1:1:0] HL-DT-ST DVDRAM GSA-4040B A304 (F:) (ATA) I 10:50:19 Destination Media Type: DVD-R (Disc ID: MCC 03RG20) (Speeds: 2x) I 10:50:19 Destination Media Sectors: 2,297,888 Dest is bigger than source so you're fine.
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