t_roy_m1 Posted July 29, 2010 Posted July 29, 2010 Hello all! Searched the forum and didnt see this, but I highly doubt I am the first... I have been using ImgBurn for quite some time now and have encountered my first problem: I can't open the program! Every time I try to run ImgBurn I get the popup "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I am the admin for my computer. Heck, I'm the only user on this computer. I know the file exists. What would be causing this? After some research I am no further than when I started. I've read about a possible firewall issue, but am uncertain if my Kaspersky Internet Security would be causing this issue. Any ideas from anyone out there would be greatly appreciated! Thank you!
Cynthia Posted July 29, 2010 Posted July 29, 2010 If you disable Kaspersky and then open ImgBurn, works that?
t_roy_m1 Posted July 30, 2010 Author Posted July 30, 2010 Thank you Cynthia! I don't know why I didnt try that... Brain fart I guess. But it does work now! But I didn't see anything in Kaspersky that wouldn't let it open. I'll keep looking and see what I find... Again, Thank you!
t_roy_m1 Posted July 30, 2010 Author Posted July 30, 2010 Ah ha! Found it! In Kaspersky Internet Security 2010: Open "Settings" - Button on the top right. Click "Threats and exclusions" - Bottom of the list on the left. Under Exclusions, click "Settings." Click the "Trusted Applications" tab at the top. Click the "+Add" button. Click "Browse." Navigate to the install location of ImgBurn. Select the ImgBurn icon and click Open. Set the application permissions to your liking. Done!
Cynthia Posted July 30, 2010 Posted July 30, 2010 You might also need to add the other exe files in the ImgBurn program folder.
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