Primera Bravo Pro

[GBM]

Howdy, i am new to this forum, i have a primera bravo pro and i am unable to get it to work using imgburn 2.5.2, i have uninstalled and reinstalled both imgburn & primera's software but to no avail. here is imgburn's log file:

 

I 17:21:24 ImgBurn Version 2.5.2.0 started!

I 17:21:24 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)

I 17:21:24 Total Physical Memory: 1,038,712 KB - Available: 477,760 KB

I 17:21:24 Initialising PTRobot...

I 17:21:24 PT_SDK Version 1.4.2.0

I 17:21:24 Initialising SPTI...

I 17:21:24 Searching for Auto Loader devices...

E 17:21:27 PTRobot_GetRobotInfo Failed! - Reason: Multiple Drives Error.

E 17:21:27 Device->Initialise() Failed!

E 17:21:27 Device: Disc Publisher PRO 1.26 04/28/2008

E 17:21:27 This auto-loader will not be visible in the program.

I 17:21:27 Found 0 Auto Loaders!

I 17:21:27 Searching for SCSI / ATAPI devices...

I 17:21:28 -> Drive 1 - Info: SONY CDRWDVD CRX880A KD09 (D:) (ATA)

I 17:21:28 -> Drive 2 - Info: PIONEER DVD-RW DVR-111D 9.29 (F:) (USB)

I 17:21:28 -> Drive 3 - Info: PIONEER DVD-RW DVR-111D 9.29 (E:) (USB)

I 17:21:28 Found 1 DVD-ROM/CD-RW and 2 DVD±RWs!

 

any help is appreciated, thanks!

i have no problem using imgburn with this unit otherwise, only with the robotics!

[LIGHTNING UK!]

To be honest, I have no idea what that means or why it would be coming up.

 

The API function (PTRobot_GetRobotInfo) is returning an error and that's the return code (PTROBOT_MULTDRIVES = 516 = 'Multiple Drives Error').

 

One thing I did just read on their website...

 

http://www.primera.com/developer/supportdeveloper.html

 

For two-drive units the PTCalibration utility must be run first before launching PTBurn Service. See the Utilities section below.

 

The same may be true for ImgBurn. I guess the people that tested it only had single drive machines

 

So download that PTCalibration utility, run it and then try again.

 

If it works, let me know and I'll make ImgBurn tell the user to the do the same thing if that specific error is returned by that function.

 

p.s. I've updated the DLLs in the guide to v1.4.4.0

 

http://forum.imgburn.com/index.php?showtopic=14630

 

EDIT: Oops, my error logging code was a bit wrong. It's actually failing on the 'PTRobot_EnumDrives' function. (I've corrected it now)

 

I'd really appreciate it if you could show me what the PTCalibration tool looks like once it's loaded - by means of screenshots etc. It won't load unless you have a duplicator - and I don't.

 

I may also need you to figure out where it writes the registry stuff so I can then read from it in ImgBurn (if the API doesn't handle that itself). That should be pretty simple with 'Process Monitor'.

[GBM]

Thanks for responding so quickly, i have downloaded and ran primera's calibration tool, still doesn't work, i noticed you've reposted with updates to the guide, i downloaded the PTRobot_1.4.4.0_DLLs, placed them in the imgburn program folder and the exact same error message:

 

I 19:11:23 ImgBurn Version 2.5.2.0 started!

I 19:11:23 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)

I 19:11:23 Total Physical Memory: 1,038,712 KB - Available: 454,036 KB

I 19:11:23 Initialising SPTI...

I 19:11:23 Searching for SCSI / ATAPI devices...

I 19:11:23 -> Drive 1 - Info: SONY CDRWDVD CRX880A KD09 (D:) (ATA)

I 19:11:23 -> Drive 2 - Info: PIONEER DVD-RW DVR-111D 9.29 (F:) (USB)

I 19:11:24 -> Drive 3 - Info: PIONEER DVD-RW DVR-111D 9.29 (E:) (USB)

I 19:11:24 Found 1 DVD-ROM/CD-RW and 2 DVD±RWs!

W 19:11:40 I/O Interface 'Enumerate Devices - Auto Loaders' has been changed!

I 19:11:40 Shutting down SPTI...

I 19:11:40 Initialising PTRobot...

I 19:11:40 PT_SDK Version 1.4.4.0

I 19:11:40 Initialising SPTI...

I 19:11:40 Searching for Auto Loader devices...

E 19:11:43 PTRobot_GetRobotInfo Failed! - Reason: Multiple Drives Error.

E 19:11:43 Device->Initialise() Failed!

E 19:11:43 Device: Disc Publisher PRO 1.26 04/28/2008

E 19:11:43 This auto-loader will not be visible in the program.

I 19:11:43 Found 0 Auto Loaders!

I 19:11:43 Searching for SCSI / ATAPI devices...

I 19:11:44 -> Drive 1 - Info: SONY CDRWDVD CRX880A KD09 (D:) (ATA)

I 19:11:44 -> Drive 2 - Info: PIONEER DVD-RW DVR-111D 9.29 (F:) (USB)

I 19:11:44 -> Drive 3 - Info: PIONEER DVD-RW DVR-111D 9.29 (E:) (USB)

I 19:11:44 Found 1 DVD-ROM/CD-RW and 2 DVD±RWs!

 

i have the latest printer & firmware drivrs for the bravo pro, so, i don't know what to do, like i mentioned before, i am able to burn with both drives, even @ the same time within imgburn but no robotics functionality, thanks...email me @ will for any assistance, great program, i will be donating in the very near future, thanks again for any help!

[LIGHTNING UK!]

Bump so you read my 'edit' on the previous post

[GBM]

here are screen captures of primera's calibration tool, i am not a prgrammer but any assistance i may provide let me know, thanks again!

[LIGHTNING UK!]

Ah, 'Set Recorder Positions' is the one I'm interested in.

 

I assume the drop down boxes just have something like 'Not in Publisher', 'Top' and 'Bottom' in them as options?

 

When you configure that stuff and click the 'Set' button I think it writes the info to a registry key somewhere (or a file).

[GBM]

set recorder position open the drive tray then i select whether open tray is the top or the botton drive

[LIGHTNING UK!]

Ok thanks for the info.

 

I may just have to make up a similar sort of GUI to let the user pick which is top and which is bottom.

 

I'll knock something up tomorrow and then perhaps you can test it for me?

 

BTW, ImgBurn will only work with 1 of the drives at a time, you know that yeah?

 

If you run 2 instances of ImgBurn, the unit might throw a fit if both try to use the robot at the same time.

[GBM]

sure, i thank you for everything, if you lived closer i'd loan you the machine but any how...look for your post tomorrow!

[GBM]

on a regular basis i burn using both drives with two different sessions of imgburn running, thanks again, looking for your repost!

[LIGHTNING UK!]

Yeah but that's just the drives... using the robot too is a whole different can or worms!

 

I'll get started on what I need to do soon and get back to you later on today.

[LIGHTNING UK!]

Right, I think I'm ready when you are!

 

Do you want it emailed to your forum email address or somewhere else?

[GBM]

ok, i am online...any progress...?

[LIGHTNING UK!]

Yes, please answer my question in post #12

[GBM]

email me @ the forum email address, is fine, thanks!

[GBM]

howdy...i have tried the same procedure on another computer same error message!

[GBM]

nothing seems to work, irregardless of the computer used...urhhh, help, lol!

[LIGHTNING UK!]

If it was going to work on another computer I wouldn't have had to write a bunch more code to fix the problem

 

Sorry but your 'online' times and my 'online' times don't overlap very well.

 

i.e. it was 1:30 AM here in the UK when you replied saying your forum email address is fine.

 

I will send you the file at some point today.

[GBM]

i am in the u.s., i guess our online hours are very compatible, i am online now that i realize what time it is now in the uk...i have about 3 hours before i go to work, that would be 12pm est (my time) & 4 pm bst (your time) if am not mistaken,

[GBM]

i am in the u.s., i guess our online hours are very compatible, i am online now that i realize what time it is now in the uk...i have about 3 hours before i go to work, that would be 12pm est (my time) & 4 pm bst (your time) if am not mistaken,

[GBM]

i kind of figured trying another computer wouldn't work but i wanted to exhaust all possibilities on my end, i am not as technically inclined as some but more than eager to learn than others lol!

[GBM]

good morning or should i say good afternoon

[GBM]

i even extracted primera's files into imgburn's program location and vice versa...still no dice!

[LIGHTNING UK!]

Email sent along with instructions.