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Posted

I am using DVD-R Lightscribe Verbatim discs. My DVD drive is Optiarc DVD RW AD-7191A. I have updated my drivers to the latest version (1.05).

 

When I try to burn an ISO onto my discs, I get an error - Disc not empty. The green arrow is not clickable so I can't proceed with burning the image. Could someone please help? Thanks

 

Here is my log:

I 17:27:49 ImgBurn Version 2.5.2.0 started!
I 17:27:49 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7600)
I 17:27:49 Total Physical Memory: 4,193,520 KB  -  Available: 1,869,968 KB
I 17:27:49 Initialising SPTI...
I 17:27:49 Searching for SCSI / ATAPI devices...
I 17:27:49 -> Drive 1 - Info: Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:27:49 -> Drive 2 - Info: ELBY CLONEDRIVE 1.4 (F:) (SCSI)
I 17:27:49 Found 1 DVD±RW/RAM and 1 BD-ROM/HD DVD-ROM!
W 17:28:08 I/O Interface 'Debug Mode' has been Enabled!
I 17:28:08 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:08 CDB: 00 00 00 00 00 00
I 17:28:08 CDB Interpretation: Test Unit Ready
E 17:28:08 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00
E 17:28:09 SENSE Interpretation: Medium Not Present - Tray Closed
I 17:28:10 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:10 CDB: 00 00 00 00 00 00
I 17:28:10 CDB Interpretation: Test Unit Ready
E 17:28:10 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00
E 17:28:10 SENSE Interpretation: Medium Not Present - Tray Closed
I 17:28:11 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:11 CDB: 00 00 00 00 00 00
I 17:28:11 CDB Interpretation: Test Unit Ready
E 17:28:11 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00
E 17:28:11 SENSE Interpretation: Medium Not Present - Tray Closed
I 17:28:12 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:12 CDB: 00 00 00 00 00 00
I 17:28:12 CDB Interpretation: Test Unit Ready
E 17:28:12 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 01 00 00 00 00
E 17:28:12 SENSE Interpretation: Medium Not Present - Tray Closed
I 17:28:13 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:13 CDB: 00 00 00 00 00 00
I 17:28:13 CDB Interpretation: Test Unit Ready
E 17:28:13 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 02 00 00 00 00
E 17:28:13 SENSE Interpretation: Medium Not Present - Tray Open
I 17:28:14 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:14 CDB: 00 00 00 00 00 00
I 17:28:14 CDB Interpretation: Test Unit Ready
E 17:28:14 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 02 00 00 00 00
E 17:28:14 SENSE Interpretation: Medium Not Present - Tray Open
I 17:28:15 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:15 CDB: 00 00 00 00 00 00
I 17:28:15 CDB Interpretation: Test Unit Ready
E 17:28:15 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 02 00 00 00 00
E 17:28:15 SENSE Interpretation: Medium Not Present - Tray Open
I 17:28:16 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:16 CDB: 00 00 00 00 00 00
I 17:28:16 CDB Interpretation: Test Unit Ready
E 17:28:16 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 3A 02 00 00 00 00
E 17:28:16 SENSE Interpretation: Medium Not Present - Tray Open
I 17:28:17 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:17 CDB: 00 00 00 00 00 00
I 17:28:17 CDB Interpretation: Test Unit Ready
E 17:28:17 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:17 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:18 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:18 CDB: 00 00 00 00 00 00
I 17:28:18 CDB Interpretation: Test Unit Ready
E 17:28:18 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:18 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:19 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:19 CDB: 00 00 00 00 00 00
I 17:28:19 CDB Interpretation: Test Unit Ready
E 17:28:19 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:19 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:20 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:20 CDB: 00 00 00 00 00 00
I 17:28:20 CDB Interpretation: Test Unit Ready
E 17:28:20 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:20 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:21 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:21 CDB: 00 00 00 00 00 00
I 17:28:21 CDB Interpretation: Test Unit Ready
E 17:28:21 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:21 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:22 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:22 CDB: 00 00 00 00 00 00
I 17:28:22 CDB Interpretation: Test Unit Ready
E 17:28:22 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:22 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:23 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:23 CDB: 00 00 00 00 00 00
I 17:28:23 CDB Interpretation: Test Unit Ready
E 17:28:23 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:23 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:24 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:24 CDB: 00 00 00 00 00 00
I 17:28:24 CDB Interpretation: Test Unit Ready
E 17:28:24 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:24 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:25 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:25 CDB: 00 00 00 00 00 00
I 17:28:25 CDB Interpretation: Test Unit Ready
E 17:28:26 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:26 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:27 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:27 CDB: 00 00 00 00 00 00
I 17:28:27 CDB Interpretation: Test Unit Ready
E 17:28:27 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:27 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:28 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:28 CDB: 00 00 00 00 00 00
I 17:28:28 CDB Interpretation: Test Unit Ready
E 17:28:28 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:28 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:29 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:29 CDB: 00 00 00 00 00 00
I 17:28:29 CDB Interpretation: Test Unit Ready
E 17:28:29 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:29 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:30 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:30 CDB: 00 00 00 00 00 00
I 17:28:30 CDB Interpretation: Test Unit Ready
E 17:28:30 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:30 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:31 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:31 CDB: 00 00 00 00 00 00
I 17:28:31 CDB Interpretation: Test Unit Ready
E 17:28:31 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:31 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:32 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:32 CDB: 00 00 00 00 00 00
I 17:28:32 CDB Interpretation: Test Unit Ready
E 17:28:32 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:32 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:33 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:33 CDB: 00 00 00 00 00 00
I 17:28:33 CDB Interpretation: Test Unit Ready
E 17:28:33 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:33 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:34 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:34 CDB: 00 00 00 00 00 00
I 17:28:34 CDB Interpretation: Test Unit Ready
E 17:28:34 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:34 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:35 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:35 CDB: 00 00 00 00 00 00
I 17:28:35 CDB Interpretation: Test Unit Ready
E 17:28:35 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:35 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:36 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:36 CDB: 00 00 00 00 00 00
I 17:28:36 CDB Interpretation: Test Unit Ready
E 17:28:36 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:36 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:37 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:37 CDB: 00 00 00 00 00 00
I 17:28:37 CDB Interpretation: Test Unit Ready
E 17:28:37 SENSE: 70 00 02 00 00 00 00 0A 00 00 00 00 04 01 00 00 00 00
E 17:28:37 SENSE Interpretation: Logical Unit is in process of becoming ready
I 17:28:38 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:38 CDB: 00 00 00 00 00 00
I 17:28:38 CDB Interpretation: Test Unit Ready
I 17:28:38 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:38 CDB: 25 00 00 00 00 00 00 00 00 00
I 17:28:38 CDB Interpretation: Read Capacity
E 17:28:38 SENSE: 70 00 05 00 00 00 00 0A 00 00 00 00 30 00 00 00 00 00
E 17:28:38 SENSE Interpretation: Incompatible Medium Installed
I 17:28:38 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:38 CDB: 46 02 00 00 00 00 00 00 0C 00
I 17:28:38 CDB Interpretation: Get Configuration - Profile List
I 17:28:38 BUFFER: 00 00 00 40 00 00 FF FF 00 00 03 38
I 17:28:38 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:38 CDB: 25 00 00 00 00 00 00 00 00 00
I 17:28:38 CDB Interpretation: Read Capacity
E 17:28:38 SENSE: 70 00 05 00 00 00 00 0A 00 00 00 00 30 00 00 00 00 00
E 17:28:38 SENSE Interpretation: Incompatible Medium Installed
I 17:28:38 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:38 CDB: 51 00 00 00 00 00 00 00 20 00
I 17:28:38 CDB Interpretation: Read Disc Information
E 17:28:38 SENSE: 70 00 05 00 00 00 00 0A 00 00 00 00 30 00 00 00 00 00
E 17:28:38 SENSE Interpretation: Incompatible Medium Installed
I 17:28:38 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:38 CDB: 52 01 00 00 00 01 00 00 30 00
I 17:28:38 CDB Interpretation: Read Track Information
E 17:28:38 SENSE: 70 00 05 00 00 00 00 0A 00 00 00 00 30 00 00 00 00 00
E 17:28:38 SENSE Interpretation: Incompatible Medium Installed
I 17:28:38 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:38 CDB: 43 00 00 00 00 00 00 10 00 00
I 17:28:38 CDB Interpretation: Read TOC/PMA/ATIP - Formatted TOC
E 17:28:38 SENSE: 70 00 05 00 00 00 00 0A 00 00 00 00 30 00 00 00 00 00
E 17:28:38 SENSE Interpretation: Incompatible Medium Installed
I 17:28:38 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:38 CDB: 43 00 00 00 00 00 01 10 00 00
I 17:28:38 CDB Interpretation: Read TOC/PMA/ATIP - Formatted TOC
E 17:28:38 SENSE: 70 00 05 00 00 00 00 0A 00 00 00 00 30 00 00 00 00 00
E 17:28:38 SENSE Interpretation: Incompatible Medium Installed
I 17:28:38 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:38 CDB: 43 00 02 00 00 00 00 10 00 00
I 17:28:38 CDB Interpretation: Read TOC/PMA/ATIP - Raw TOC
E 17:28:38 SENSE: 70 00 05 00 00 00 00 0A 00 00 00 00 30 00 00 00 00 00
E 17:28:38 SENSE Interpretation: Incompatible Medium Installed
I 17:28:38 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)
I 17:28:38 CDB: 43 02 04 00 00 00 00 00 20 00
I 17:28:38 CDB Interpretation: Read TOC/PMA/ATIP - ATIP
E 17:28:38 SENSE: 70 00 05 00 00 00 00 0A 00 00 00 00 30 00 00 00 00 00
E 17:28:38 SENSE Interpretation: Incompatible Medium Installed
W 17:28:39 I/O Interface 'Debug Mode' has been Disabled!

Posted

copy + paste the disc info from the box on the right when you're in Write mode.

 

EDIT: Oops, forget that.

 

I 17:28:38 [0:0:0] Optiarc DVD RW AD-7191A 1.05 (E:) (ATA)

I 17:28:38 CDB: 25 00 00 00 00 00 00 00 00 00

I 17:28:38 CDB Interpretation: Read Capacity

E 17:28:38 SENSE: 70 00 05 00 00 00 00 0A 00 00 00 00 30 00 00 00 00 00

E 17:28:38 SENSE Interpretation: Incompatible Medium Installed

 

Your drive doesn't seem to like the discs you're using there... get some others.

 

Try cleaning the drive with a cleaning disc too.

Posted

Hi, the discs are fine as they are read and Windows 7 gives a popup asking how I want to setup the new blank disc

Posted

Ok, so what would you like me to say?

 

In that log, your drive is erroring out on all of the commands and saying 'Incompatible Medium Installed'.

 

You've got it there in writing, I'm not making it up.

 

Maybe the message changes if you eject and reinsert the disc, I don't know.

Posted

With the program in Write mode and F8 debug mode enabled, keep ejecting and reinserting the disc - let it finish inialising so it displays the disc info in the box on the right.

 

If it just reports the same thing time and time again, I very much doubt Windows is showing you that 'what would you like to do with the blank disc' box for genuine reasons.

 

When you get a minute, please use the 'Filter Driver Load Order' tool in the 'Tools' menu to copy + paste your filter driver info. If the return codes from your drive are being corrupted somewhere between the drive and the software, maybe something in there is causing the problem.

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