Ralph_Miller Posted November 5, 2010 Posted November 5, 2010 Greetings from Chongqing, I'm including some info. I can't seem to burn anything with any software. All the latest drivers, firmware, etc. Please help. I 10:27:11 ImgBurn Version 2.5.2.0 started! I 10:27:11 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7600) I 10:27:11 Total Physical Memory: 3,135,928 KB - Available: 1,701,976 KB I 10:27:11 Initialising SPTI... I 10:27:11 Searching for SCSI / ATAPI devices... I 10:27:15 -> Drive 1 - Info: TSSTcorp CDDVDW TS-L632H TO02 (D:) (ATA) I 10:27:15 Found 1 DVD±RW/RAM! I 10:31:17 Operation Started! I 10:31:17 Building Image Tree... I 10:31:24 Checking Directory Depth... I 10:31:24 Calculating Totals... I 10:31:24 Preparing Image... I 10:31:25 Checking Path Length... I 10:31:25 Contents: 13 Files, 2 Folders I 10:31:25 Content Type: DVD Video I 10:31:25 Data Type: MODE1/2048 I 10:31:25 File System(s): ISO9660, UDF (1.02) I 10:31:25 Volume Label: CREAM-Strange Brew_DVD-5VIDEO I 10:31:25 IFO/BUP 32K Padding: Enabled I 10:31:25 Region Code: 1, 2, 3, 4, 5, 6, 8 I 10:31:25 TV System: NTSC I 10:31:25 Size: 4,266,162,176 bytes I 10:31:25 Sectors: 2,083,087 I 10:31:25 Image Size: 4,266,786,816 bytes I 10:31:25 Image Sectors: 2,083,392 I 10:31:27 Operation Successfully Completed! - Duration: 00:00:09 I 10:31:27 Operation Started! I 10:31:27 Image Contents: 13 Files, 2 Folders I 10:31:27 Image Sectors: 2,083,392 (MODE1/2048) I 10:31:27 Image Size: 4,266,786,816 bytes I 10:31:27 Image Single Layer Profile: DVD-R/RW (Media Capacity: 2,297,888) I 10:31:27 Image Volume Identifier: CREAM-Strange Brew_DVD-5VIDEO I 10:31:27 Image Volume Set Identifier: 3D6553E6001FCA2A I 10:31:27 Image Application Identifier: IMGBURN V2.5.2.0 - THE ULTIMATE IMAGE BURNER! I 10:31:27 Image Implementation Identifier: ImgBurn I 10:31:27 Image File System(s): ISO9660, UDF (1.02) I 10:31:27 Destination File: G:\My Documents\My Videos\Music_Videos\CREAM-Strange Brew_DVD-5VIDEO\cream.iso I 10:31:27 Destination Free Space: 60,685,729,792 Bytes (59,263,408 KB) (57,874 MB) (56 GB) I 10:31:27 Destination File System: NTFS I 10:31:27 File Splitting: Auto I 10:31:27 Writing Image... I 10:38:09 Operation Successfully Completed! - Duration: 00:06:42 I 10:38:09 Average Write Rate: 10,365 KB/s (7.5x) - Maximum Write Rate: 18,341 KB/s (13.2x) I 11:06:20 Operation Started! I 11:06:20 Source File: G:\My Documents\My Videos\Music_Videos\CREAM-Strange Brew_DVD-5VIDEO\cream.iso I 11:06:20 Source File Sectors: 2,083,392 (MODE1/2048) I 11:06:20 Source File Size: 4,266,786,816 bytes I 11:06:20 Source File Volume Identifier: CREAM-Strange Brew_DVD-5VIDEO I 11:06:20 Source File Volume Set Identifier: 3D6553E6001FCA2A I 11:06:20 Source File Application Identifier: IMGBURN V2.5.2.0 - THE ULTIMATE IMAGE BURNER! I 11:06:20 Source File Implementation Identifier: ImgBurn I 11:06:20 Source File File System(s): ISO9660, UDF (1.02) I 11:06:20 Destination Device: [1:0:0] TSSTcorp CDDVDW TS-L632H TO02 (D:) (ATA) I 11:06:20 Destination Media Type: DVD-R (Disc ID: SONY16D1) (Speeds: 3x, 4x, 6x, 8x) I 11:06:20 Destination Media Sectors: 2,297,888 I 11:06:20 Write Mode: DVD I 11:06:20 Write Type: DAO I 11:06:20 Write Speed: MAX I 11:06:20 Link Size: Auto I 11:06:20 Lock Volume: Yes I 11:06:20 Test Mode: No I 11:06:20 OPC: No I 11:06:20 BURN-Proof: Enabled I 11:06:22 Write Speed Successfully Set! - Effective: 11,080 KB/s (8x) I 11:06:23 Filling Buffer... (40 MB) I 11:06:25 Writing LeadIn... I 11:07:04 Writing Session 1 of 1... (1 Track, LBA: 0 - 2083391) I 11:07:04 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2083391) W 11:08:12 Failed to Write Sectors 17088 - 17119 - Reason: Write Error W 11:08:12 Retrying (1 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (2 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (3 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (4 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (5 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (6 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (7 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (8 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (9 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (10 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (11 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (12 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (13 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (14 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (15 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (16 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (17 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (18 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (19 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:08:12 Retrying (20 of 20)... W 11:08:12 Retry Failed - Reason: Logical Block Address out of Range W 11:29:03 Retrying (21)... W 11:29:03 Retry Failed - Reason: Logical Block Address out of Range W 11:29:04 Retrying (22)... W 11:29:04 Retry Failed - Reason: Logical Block Address out of Range W 11:29:05 Retrying (23)... W 11:29:05 Retry Failed - Reason: Logical Block Address out of Range W 11:29:05 Retrying (24)... W 11:29:05 Retry Failed - Reason: Logical Block Address out of Range W 11:29:06 Retrying (25)... W 11:29:06 Retry Failed - Reason: Logical Block Address out of Range E 11:29:07 Failed to Write Sectors 17088 - 17119 - Reason: Write Error I 11:29:07 Synchronising Cache... E 11:29:15 Failed to Write Image! I 11:29:16 Exporting Graph Data... I 11:29:16 Graph Data File: C:\Users\millerralf\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_CDDVDW_TS-L632H_TO02_FRIDAY-NOVEMBER-05-2010_11-06_AM_SONY16D1_MAX.ibg I 11:29:16 Export Successfully Completed! E 11:29:16 Operation Failed! - Duration: 00:22:55 I 11:29:16 Average Write Rate: 25 KB/s (0.0x) - Maximum Write Rate: 4,727 KB/s (3.4x) Belarc Advisor The license associated with the Belarc Advisor product allows for free personal use only. Use on multiple computers in a corporate, educational, military or government installation is prohibited. See the license agreement for details. The information on this page was created locally on your computer by the Belarc Advisor. Your computer profile was not sent to a web server. Click here for more info. About Belarc System Management Products Your Privacy In page Links: Network Map new Software Licenses Software Versions & Usage new Missing Hotfixes Installed Hotfixes System Security Status CIS Benchmark Score Unknown Available only for Windows 2000, XP Pro, and 2003 Virus Protection OK Up-to-date Microsoft Security Updates OK Up-to-date Computer Profile Summary Computer Name: ToshibaL315 (in WORKGROUP) Profile Date: Friday, November 05, 2010 11:48:59 AM Advisor Version: 8.1p Windows Logon: millerralf Plan for your next computer refresh... click for Belarc's System Management products Operating System System Model Windows 7 Ultimate (x64) (build 7600) Install Language: English (United States) System Locale: English (United States) TOSHIBA Satellite L310 PSME0Q-00V001 System Serial Number: 78318006W Enclosure Type: Notebook Processor a Main Circuit Board b 1.87 gigahertz Intel Pentium Dual 64 kilobyte primary memory cache 1024 kilobyte secondary memory cache 64-bit ready Multi-core (2 total) Not hyper-threaded Board: TOSHIBA Satellite L310 Serial Number: 78318006W Bus Clock: 200 megahertz BIOS: TOSHIBA V3.90 03/18/2009 Drives Memory Modules c,d 980.21 Gigabytes Usable Hard Drive Capacity 411.58 Gigabytes Hard Drive Free Space TSSTcorp CDDVDW TS-L632H ATA Device [Optical drive] Apple iPod USB Device [Hard drive] (16.12 GB) -- drive 3, s/n YM9238885BF, SMART Status: Healthy Hitachi HTS543216L9A300 [Hard drive] (160.04 GB) -- drive 0, s/n 081020FB2200LCE9K9LA, SMART Status: Healthy WD 5000BEV External USB Device [Hard drive] (500.11 GB) -- drive 1, s/n WD-WX50A6964293 WDC WD32 00BEVT-00A23T0 USB Device [Hard drive] (320.07 GB) -- drive 2, s/n 801130168383 3064 Megabytes Usable Installed Memory Slot 'M1' has 1024 MB (serial number 1234-B0) Slot 'M2' has 2048 MB (serial number 1234-B1) Local Drive Volumes c: (NTFS on drive 0) 42.95 GB 21.89 GB free e: (NTFS on drive 0) 117.09 GB 108.34 GB free g: (NTFS on drive 1) 500.11 GB 56.42 GB free h: (NTFS on drive 2) 320.07 GB 224.93 GB free Network Drives None discovered Users (mouse over user name for details) Printers local user accounts last logon millerralf 11/5/2010 9:21:49 AM (admin) local system accounts Administrator 7/14/2009 1:08:59 PM (admin) Guest never DISABLED Marks a disabled account; LOCKED OUT Marks a locked account None discovered Controllers Display ATA Channel 0 [Controller] Intel® ICH8M Ultra ATA Storage Controllers - 2850 Intel® ICH8M-E/M SATA AHCI Controller Mobile Intel® 965 Express Chipset Family [Display adapter] (2x) Generic PnP Monitor (14.0"vis) Bus Adapters Multimedia Intel® ICH8 Family USB Universal Host Controller - 2830 Intel® ICH8 Family USB Universal Host Controller - 2831 Intel® ICH8 Family USB Universal Host Controller - 2832 Intel® ICH8 Family USB Universal Host Controller - 2834 Intel® ICH8 Family USB Universal Host Controller - 2835 Intel® ICH8 Family USB2 Enhanced Host Controller - 2836 Intel® ICH8 Family USB2 Enhanced Host Controller - 283A High Definition Audio Device Virus Protection [back to Top] new Group Policies COMODO Antivirus None discovered Communications Other Devices HDA CX20561 Soft Modem Atheros AR5007EG Wireless Network Adapter APIPA Address: 169.254.117.101 / 32 Dhcp Server: none responded Physical Address: 00:21:63:21:35:C4 Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller primary APIPA Address: 169.254.177.70 / 16 Dhcp Server: none responded Physical Address: 00:1E:68:88:67:FA Microsoft 6to4 Adapter Microsoft ISATAP Adapter Teredo Tunneling Pseudo-Interface Networking Dns Servers: 156.154.70.22 156.154.71.22 192.168.1.1 1394 OHCI Compliant Host Controller Microsoft AC Adapter Microsoft ACPI-Compliant Control Method Battery Microsoft Composite Battery USB Input Device Standard PS/2 Keyboard HID-compliant mouse PS/2 Compatible Mouse SDA Standard Compliant SD Host Controller Apple Mobile Device USB Driver Generic USB Hub (2x) HP Deskjet D2500 Series (DOT4USB) USB Composite Device USB Mass Storage Device (3x) USB Printing Support USB Root Hub (7x) Generic volume shadow copy ADMINISTRAT See your entire network map... click for Belarc's System Management products new Network Map (mouse over IP address for physical address) [back to Top] IP Device Type Device Details Device Roles 169.254.177.70 Windows 7 Workstation Toshibal315 (in WORKGROUP) Dialin Server Find your security vulnerabilities... click for Belarc's System Management products Missing Microsoft Security Hotfixes [back to Top] All required security hotfixes (using the 10/12/2010 Microsoft Security Bulletin Summary) have been installed. Manage all your software licenses... click for Belarc's System Management products Software Licenses [back to Top] Belarc - Advisor b0f6a255 Microsoft - Internet Explorer 00426-OEM-8992662-00497 (Key: 22TKD-F8XX6-YG69F-9M66D-PMJBM)e Microsoft - PowerShell 89383-100-0001260-04309 Microsoft - Windows 7 Ultimate (x64) 00426-OEM-8992662-00497 (Key: 22TKD-F8XX6-YG69F-9M66D-PMJBM)e TuneUp - Utilities 9T0VWE-QEX4FR-2JQ8FD-KMKY1F-3CW882-VR8BJQ Find unused software and reduce licensing costs... click for Belarc's System Management products new Software Versions & Usage (mouse over i for details, click i for location) [back to Top] ı i Alexander Roshal - WinRAR Version 3.93.0.0 ıı i Apple Inc. - Bonjour Version 2.0.3.0 ı i Apple Inc. - iTunes Version 10.0.1.22 ıı i Apple Inc. - QuickTime QuickTime 7.6.8 (1675) ıı i Apple Mobile Device Service Version 3.2.0.0 i Apple Software Update Version 2.1.2 ı i Belarc, Inc. - Advisor Version 8.1p ı i BitTorrent, Inc. - µTorrent Version 2.2.0.21002 ı i COMODO Internet Security Version 5, 0, 162628, 1134 i Digiarty Software, Inc. - WinX HD Video Converter Deluxe Version 3.10.2.0 i DigitByte Studio - MKVTOAVI Application Version 3, 2, 0, 0 i Flash10i.ocx ı i Foxit Reader Version 3, 2, 0, 0303 i http://www.bitcomet.com - plugin_eMule.exe Version 1.22.8.18 i Intel® Matrix Storage Console Version 8.9.0.1023 ıı i Liang YuBin - Paper Folding 3D Version 1, 0, 2, 1 ı i LIGHTNING UK! - ImgBurn Version 2.5.2.0 ı i Malwarebytes' Anti-Malware Version 1.46.0001 ı i Microsoft Corporation - Internet Explorer Version 8.00.7600.16385 ıı i Microsoft Corporation - Windows Installer - Unicode Version 5.0.7600.16385 ı i Microsoft Corporation - Windows® Search Version 7.00.7600.16385 i Microsoft ® Windows Script Host Version 5.8.7600.16385 i Microsoft® .NET Framework Version 2.0.50727.4927 ı i Microsoft® .NET Framework Version 3.0.6920.4902 ı i Microsoft® .NET Framework Version 4.0.30319.1 ı i Microsoft® Windows® Operating System Version 12.0.7600.16385 ı i Mozilla Corporation - Firefox Version 4.0b6 i np32dsw.dll i NPSWF32.dll ı i Opera Internet Browser Version 10.63 ıı i PC Drivers Headquarters - Driver Detective Version 6.6.0.11 ı i Piriform Ltd - CCleaner Version 2, 36, 0, 1233 i Piriform Ltd - Speccy Version 1, 5, 0, 183 ı i routercm Version 1, 1, 50, 0 i Skype Extras Manager Version 1.0.0.0 ıı i Skype Version 4.2 i Sun Microsystems, Inc. - Java Platform SE 6 U22 Version 6.0.220.4 i SwDir.dll ı i the VideoLAN Team - VLC media player Version 1,1,4,0 i TOSHIBA - ConfigFree Version 1.0.0.1 i TOSHIBA ConfigFree Version 8.1.0.20 i TOSHIBA CORPORATION - cfAddGadgets.exe Version 1.0.1.10 ı i TOSHIBA CORPORATION - ConfigFree Version 7, 2, 0, 0 ı i TOSHIBA CORPORATION - ConfigFree Version 7, 3, 0, 0 ı i TOSHIBA CORPORATION - ConfigFree Version 8, 0, 0, 12 ı i TOSHIBA Corporation - TDCSrv Application Version 1, 0, 0, 7 i TOSHIBA Disc Creator Version 2.1.0.1 i TOSHIBA DVD-RAM Utility Version 1.0.0.4 ı i TuneUp Utilities Version 9.0.4100.18 i WinAVI Video Converter i WinAVIcmd i WiseCleaner.com - Wise Registry Cleaner Professional Version 5.3 ı i www.BitComet.com - BitComet Version 1.23 i Xilisoft AVI to DVD Converter Version 3.0.26.0312 i ZumoCast i Mouse over to see details, click to see where software is installed. ı Marks software last used within the past 7 days. ıı Marks software last used within the past 90 days, but over 7 days ago. ııı Marks software last used within the past year, but over 90 days ago. ıııı Marks software last used over 1 year ago. Unmarked software lacks the data to determine last use. Audit your security posture... click for Belarc's System Management products Installed Microsoft Hotfixes [back to Top] .NET Framework 4 Client Profile no verification data KB2160841 on 11/1/2010 (details...) Windows 7 no verification data KB958488 on 10/13/2010 (details...) no verification data KB972270 on 10/13/2010 (details...) no verification data KB974332 on 10/13/2010 (details...) no verification data KB974431 on 10/13/2010 (details...) no verification data KB974571 on 10/13/2010 (details...) no verification data KB975467 on 10/13/2010 (details...) no verification data KB975496 on 10/13/2010 (details...) no verification data KB975560 on 10/13/2010 (details...) no verification data KB976662 on 10/13/2010 (details...) no verification data KB977074 on 10/13/2010 (details...) no verification data KB978542 on 10/13/2010 (details...) no verification data KB978601 on 10/12/2010 (details...) no verification data KB978637 on 10/13/2010 (details...) no verification data KB978886 on 10/13/2010 (details...) no verification data KB979099 on 10/13/2010 (details...) no verification data KB979309 on 10/12/2010 (details...) no verification data KB979482 on 10/13/2010 (details...) no verification data KB979538 on 10/13/2010 (details...) no verification data KB979687 on 10/13/2010 (details...) no verification data KB979688 on 10/13/2010 (details...) no verification data KB979900 on 10/13/2010 (details...) no verification data KB979916 on 10/13/2010 (details...) no verification data KB980195 on 10/13/2010 (details...) no verification data KB980218 on 10/13/2010 (details...) no verification data KB980232 on 10/13/2010 (details...) no verification data KB980408 on 10/13/2010 (details...) no verification data KB980846 on 10/13/2010 (details...) Windows 7 (continued) no verification data KB981078 on 10/13/2010 (details...) no verification data KB981332 on 10/13/2010 (details...) no verification data KB981852 on 10/13/2010 (details...) no verification data KB981957 on 10/13/2010 (details...) no verification data KB982110 on 10/13/2010 (details...) no verification data KB982132 on 10/13/2010 (details...) no verification data KB982214 on 10/13/2010 (details...) no verification data KB982665 on 10/13/2010 (details...) no verification data KB982799 on 10/13/2010 (details...) no verification data KB983590 on 10/13/2010 (details...) no verification data KB2032276 on 10/13/2010 (details...) no verification data KB2079403 on 10/13/2010 (details...) no verification data KB2158563 on 10/13/2010 (details...) no verification data KB2207566 on 10/13/2010 (details...) no verification data KB2249857 on 11/1/2010 (details...) no verification data KB2272691 on 10/13/2010 (details...) no verification data KB2281679 on 10/13/2010 (details...) no verification data KB2284742 on 11/1/2010 (details...) no verification data KB2286198 on 10/13/2010 (details...) no verification data KB2296011 on 10/13/2010 (details...) no verification data KB2345886 on 10/13/2010 (details...) no verification data KB2347290 on 10/13/2010 (details...) no verification data KB2360131 on 10/13/2010 (details...) no verification data KB2362765 on 10/13/2010 (details...) no verification data KB2378111 on 10/13/2010 (details...) no verification data KB2387149 on 10/13/2010 (details...) no verification data KB2388210 on 11/1/2010 (details...) no verification data KB2416471 on 10/13/2010 (details...) Click here to see all available Microsoft security hotfixes for this computer. [installed security hotfix] Marks a security hotfix (using the 10/12/2010 Microsoft Security Bulletin Summary) [failing installed security hotfix] Marks a security hotFix that fails verification (a security vulnerability) verifies OK Marks a hotfix that verifies correctly fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled) Unmarked hotfixes lack the data to allow verification a. Processor clock speed is measured at computer start-up, and on laptops may be impacted by power option settings. b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate. c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows. d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong. e. This is the manufacturer's factory installed product key rather than yours. You can change it to your product key here http://go.microsoft.com/fwlink/?LinkId=45668 for Windows, or here http://support.microsoft.com/?kbid=895456 for Office. Copyright 2000-9, Belarc, Inc. All rights reserved. Legal notice. U.S. Patents 5665951, 6085229 and Patents pending. I hope that this enough information so that someone more knowledgeable than I can help me solve this problem. Thank you.
Cynthia Posted November 5, 2010 Posted November 5, 2010 Tried one of the lower write speeds? (Speeds: 3x, 4x, 6x, 8x) If it's a Toshiba computer, there is also a later firmware to try with. http://www.firmwarehq.com/download_1142-file_TSL632H_TO03.zip.html I 11:06:20 Destination Device: [1:0:0] TSSTcorp CDDVDW TS-L632H TO02 (D:) (ATA)
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