Disc not being closed

[chemicalNova]

Hi there,

 

I've recently been given a new laptop at work and have used ImgBurn in the past with zero issues. This new laptop has never closed a disc properly.. and its literally a week old.

 

Heres the log:

 

I 12:33:22 ImgBurn Version 2.5.5.0 started!

I 12:33:22 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7600)

I 12:33:22 Total Physical Memory: 4,053,788 KB - Available: 2,077,052 KB

I 12:33:22 Initialising SPTI...

I 12:33:22 Searching for SCSI / ATAPI devices...

I 12:33:23 -> Drive 1 - Info: Optiarc DVD RW AD-7585H KX04 (D:) (ATAPI)

I 12:33:23 Found 1 DVD±RW/RAM!

I 12:40:57 Operation Started!

I 12:40:57 Building Image Tree...

I 12:40:58 Checking Directory Depth...

I 12:40:59 Calculating Totals...

I 12:40:59 Preparing Image...

I 12:40:59 Checking Path Length...

I 12:40:59 Contents: 1 File, 0 Folders

I 12:40:59 Content Type: DivX Video

I 12:40:59 Data Type: MODE1/2048

I 12:40:59 File System(s): ISO9660, Joliet

I 12:40:59 Volume Label: i-lmtlss

I 12:40:59 Size: 731,115,520 bytes

I 12:40:59 Sectors: 356,990

I 12:40:59 Image Size: 731,185,152 bytes

I 12:40:59 Image Sectors: 357,024

I 12:41:00 Operation Successfully Completed! - Duration: 00:00:03

I 12:41:01 Operation Started!

I 12:41:01 Source File: -==/\/[bUILD IMAGE]\/\==-

I 12:41:01 Source File Sectors: 357,024 (MODE1/2048)

I 12:41:01 Source File Size: 731,185,152 bytes

I 12:41:01 Source File Volume Identifier: i-lmtlss

I 12:41:01 Source File Volume Set Identifier: UNDEFINED

I 12:41:01 Source File Application Identifier: ImgBurn v2.5.5.0 - The Ultimate Image Burner!

I 12:41:01 Source File Implementation Identifier: ImgBurn v2.5.5.0

I 12:41:01 Source File File System(s): ISO9660, Joliet

I 12:41:01 Destination Device: [0:1:0] Optiarc DVD RW AD-7585H KX04 (D:) (ATAPI)

I 12:41:01 Destination Media Type: DVD-R (Disc ID: RITEKF1) (Speeds: 2x, 4x, 6x, 8x)

I 12:41:01 Destination Media Sectors: 2,298,496

I 12:41:01 Write Mode: DVD

I 12:41:01 Write Type: DAO

I 12:41:01 Write Speed: 4x

I 12:41:01 Link Size: Auto

I 12:41:01 Lock Volume: Yes

I 12:41:01 Test Mode: No

I 12:41:01 OPC: No

I 12:41:01 BURN-Proof: Enabled

I 12:41:01 Write Speed Successfully Set! - Effective: 5,540 KB/s (4x)

I 12:41:02 Filling Buffer... (40 MB)

I 12:41:02 Writing LeadIn...

I 12:42:11 Writing Session 1 of 1... (1 Track, LBA: 0 - 357023)

I 12:42:11 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 357023)

I 12:48:13 Synchronising Cache...

I 12:51:31 Exporting Graph Data...

I 12:51:31 Graph Data File: C:\Users\swhitehead\AppData\Roaming\ImgBurn\Graph Data Files\Optiarc_DVD_RW_AD-7585H_KX04_SATURDAY-21-MAY-2011_12-41_PM_RITEKF1_4x.ibg

I 12:51:31 Export Successfully Completed!

I 12:51:31 Operation Successfully Completed! - Duration: 00:10:30

I 12:51:31 Average Write Rate: 1,977 KB/s (1.4x) - Maximum Write Rate: 5,566 KB/s (4.0x)

I 12:51:31 Cycling Tray before Verify...

W 12:51:46 Waiting for device to become ready...

I 12:52:41 Device Ready!

E 12:52:41 CompareImageFileLayouts Failed! - Session Count Not Equal (1/0)

E 12:52:41 Verify Failed! - Reason: Layouts do not match.

 

I tried not verifying and nothing will read the disc. Theres clearly data burned there, but everything thinks its blank

 

I've searched all over this forum, and as far as I can tell, have tried everything to no avail. Could it just be that my old drive supported this type of disc and my new one doesn't?

 

Thanks in advance,

 

chem

[ianymaty]

Always leave the verify option enabled as that will tell you if the drive did a god job or a bad one. Laptop/slimline burners aren't the best at the job (burning).

 

Try a higher speed as it may produce a working disc. You already know that 4x isn't working so try the others available (6x, 8x). Finaly try with 2x.

 

Try cleaning the lens manualy or with a lens cleaning disc.

 

Try higher quality disc from Verbatim or Taiyo Yuden.

 

If none of them work you need a new drive. Get one normal size drive in an external USB enclosure.

[chemicalNova]

Always leave the verify option enabled as that will tell you if the drive did a god job or a bad one. Laptop/slimline burners aren't the best at the job (burning).

 

Try a higher speed as it may produce a working disc. You already know that 4x isn't working so try the others available (6x, 8x). Finaly try with 2x.

 

Try cleaning the lens manualy or with a lens cleaning disc.

 

Try higher quality disc from Verbatim or Taiyo Yuden.

 

If none of them work you need a new drive. Get one normal size drive in an external USB enclosure.

 

Thanks for your reply.

 

As I said, this laptop was pulled from the box just over a week ago.. so I don't think its the drive. My old laptop never had any troubles.. and I had burnt a whole heap of stuff with it!

 

I've tried various writing speeds.. still producing a "blank" disc

 

I've just gone to the shop and bought some Sony DVD+R discs to see if these work. Its after-hours so this was really my only option for now. I'll try some Verbatim discs tomorrow.. are all Verbatim's reliable or should I be looking for a specific (single-layer) type?

 

Regards,

 

chem

[chemicalNova]

Update: The Sony DVD+R works! Can anyone explain the reasoning behind that?

 

I'm definitely not an expert.

 

chem

[ianymaty]

There's not much to explain.

 

Since it's new you could send it back as RMA.

 

But, as you find out it can burn a Sony, and probably other discs from different manufacturer, you can't return it, it will not be accepted, I think.

 

Some drives can burn on any discs you throw in it, some are picky. Yours is one that is picky.

 

You have to find out what disc it likes and just stick with them and live with that fact.

[chemicalNova]

There's not much to explain.

 

Since it's new you could send it back as RMA.

 

But, as you find out it can burn a Sony, and probably other discs from different manufacturer, you can't return it, it will not be accepted, I think.

 

Some drives can burn on any discs you throw in it, some are picky. Yours is one that is picky.

 

You have to find out what disc it likes and just stick with them and live with that fact.

 

Thanks for the information

 

chem