Imageburn won't load

[Raben]

Whenever I try to access imageburn it pops up but all the options and mode are unclickable and at the bottom it says searching for SCSI/ATAPI devices.

the log goes

I 13:36:56 ImgBurn Version 2.5.5.0 started!

I 13:36:56 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1)

I 13:36:56 Total Physical Memory: 16,775,480 KB - Available: 14,362,828 KB

I 13:36:56 Initialising SPTI...

I 13:36:56 Searching for SCSI / ATAPI devices...

I 13:36:56 -> Drive 1 - Info: HL-DT-ST BDDVDRW GGC-H20L 1.03 (G:) (ATA)

 

but it stops there and the last time it worked it went

 

I 00:31:27 ImgBurn Version 2.5.5.0 started!

I 00:31:27 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1)

I 00:31:27 Total Physical Memory: 16,775,480 KB - Available: 14,273,600 KB

I 00:31:27 Initialising SPTI...

I 00:31:27 Searching for SCSI / ATAPI devices...

I 00:31:27 -> Drive 1 - Info: HL-DT-ST BDDVDRW GGC-H20L 1.03 (G:) (ATA)

I 00:31:27 -> Drive 2 - Info: TSSTcorp CDDVDW TS-H653N 0409 (H:) (ATA)

I 00:31:27 Found 1 DVD±RW/RAM and 1 BD-ROM/HD DVD-ROM/DVD±RW!

and so on

So guess the problem is that it can't identify driver 2 but I don't know how to fix that.

The final problem is that the program crashes every time I try to close it.

[LIGHTNING UK!]

For the stuck device, read this post in the FAQ.

 

http://forum.imgburn.com/index.php?showtopic=59&view=findpost&p=972

 

As for the crash... what does it look like? Are you prompted to send a crash report?

 

Thinking about it, how are you even able to close it if it's stuck waiting for your system/drive to process a command? You might just be running into a standard Windows timeout where it asks if you want to close and restart the app.

 

Post a screenshot or something that will help us see what you're seeing.