Raben Posted June 17, 2011 Share Posted June 17, 2011 Whenever I try to access imageburn it pops up but all the options and mode are unclickable and at the bottom it says searching for SCSI/ATAPI devices. the log goes I 13:36:56 ImgBurn Version 2.5.5.0 started! I 13:36:56 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1) I 13:36:56 Total Physical Memory: 16,775,480 KB - Available: 14,362,828 KB I 13:36:56 Initialising SPTI... I 13:36:56 Searching for SCSI / ATAPI devices... I 13:36:56 -> Drive 1 - Info: HL-DT-ST BDDVDRW GGC-H20L 1.03 (G:) (ATA) but it stops there and the last time it worked it went I 00:31:27 ImgBurn Version 2.5.5.0 started! I 00:31:27 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1) I 00:31:27 Total Physical Memory: 16,775,480 KB - Available: 14,273,600 KB I 00:31:27 Initialising SPTI... I 00:31:27 Searching for SCSI / ATAPI devices... I 00:31:27 -> Drive 1 - Info: HL-DT-ST BDDVDRW GGC-H20L 1.03 (G:) (ATA) I 00:31:27 -> Drive 2 - Info: TSSTcorp CDDVDW TS-H653N 0409 (H:) (ATA) I 00:31:27 Found 1 DVD±RW/RAM and 1 BD-ROM/HD DVD-ROM/DVD±RW! and so on So guess the problem is that it can't identify driver 2 but I don't know how to fix that. The final problem is that the program crashes every time I try to close it. Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted June 17, 2011 Share Posted June 17, 2011 For the stuck device, read this post in the FAQ. http://forum.imgburn.com/index.php?showtopic=59&view=findpost&p=972 As for the crash... what does it look like? Are you prompted to send a crash report? Thinking about it, how are you even able to close it if it's stuck waiting for your system/drive to process a command? You might just be running into a standard Windows timeout where it asks if you want to close and restart the app. Post a screenshot or something that will help us see what you're seeing. Link to comment Share on other sites More sharing options...
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