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Insert dvd, Img burn does not recog, cannot eject disk


MrJane

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Insert dvd, Img burn does not recog, cannot eject disk. My laptop is making a loud whirring noise and all the 'action' lights are blinking so i think it's working hard on something. All the options on imgburn were greyed out so i thought maybe it needed some time to recalibrate or something so i booted up solitare. 30 mins later, it's still working or something. I tried to close imgburn and it wouldn't go, it froze, so I force quit it. The loud whirring continues and the dvd won't eject. I have to HARD shut down and then on the windows start when everything is still loading back up will it eject

 

I don't think it's imgburn. proabably my drive. My laptop is only a 6 month old Asus and it's good to go and powerful but I never tried to burn anything on it. The DVD was an R and blank so it should have worked.

Trying to burn an OS for a new computer build that is on hold only due to making is OS on the dvd

 

laptop specs @ win 7 x64

http://i52.tinypic.com/nxkvax.jpg

 

Help?

 

Thank you

 

EDIT: I tried looking for a log here

http://forum.imgburn.com/index.php?showtopic=14632

 

but my folder it goes to has nothing in it??

Edited by MrJane
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What it say in the status bar?

 

Most probably the drive don't like the disc. What brand is that disc? Try Verbatim.

 

Update chipset/storage drivers. This site may help. http://www.ma-config.com/

 

Right click on drive selection box (or go to Tools/Drive...) and go for Check for firmware updates...

 

If there is a later one available install it and try again. Remove the disc from tray before doing this.

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I'm guessing it was a bad dvd because I just burned two copies successfully

or at least the prog says they were successful

i am burning an OS and will try to install it on new comp build very soon

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The prog can say it was succesful the burn but only the verify part will tell you if the disc is good.

 

I guess you let it verify, don't you?

 

Can you post the log for us to see what's there? Look in Help menu.

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