SiteRegn Posted October 20, 2011 Posted October 20, 2011 Hi, I have been burning DVD with ImgBurn for some time now. In the beginning a few burns were good. But now all the burns are failing. I do not know the reason and cannot interpret the log. I have tried changing the DVD brand, but no use.. or could there be a problem with my DVD-writer? Anyways, here is the log, pls let me know what I can do... I 03:10:04 ImgBurn Version 2.5.6.0 started! I 03:10:04 Microsoft Windows 7 Home Basic x64 Edition (6.1, Build 7601 : Service Pack 1) I 03:10:04 Total Physical Memory: 4,160,544 KB - Available: 2,800,196 KB I 03:10:04 Initialising SPTI... E 03:10:04 Failed to check for ImgBurn update! I 03:10:04 Searching for SCSI / ATAPI devices... I 03:10:04 -> Drive 1 - Info: Optiarc DVD RW AD-7700S 1.70 (F:) (ATAPI) I 03:10:04 Found 1 DVD±RW/RAM! I 03:10:45 Operation Started! I 03:10:45 Source File: D:\My Files\Dumps\Dump 14.iso I 03:10:45 Source File Sectors: 2,253,230 (MODE1/2048) I 03:10:45 Source File Size: 4,614,615,040 bytes I 03:10:45 Source File Volume Identifier: 20110919_2024 I 03:10:45 Source File Volume Set Identifier: 20110919_2024 I 03:10:45 Source File File System(s): ISO9660, Joliet I 03:10:45 Destination Device: [0:1:0] Optiarc DVD RW AD-7700S 1.70 (F:) (ATAPI) I 03:10:45 Destination Media Type: DVD-R (Disc ID: MBI 01RG40) I 03:10:45 Destination Media Supported Write Speeds: 2x, 4x, 6x, 8x I 03:10:45 Destination Media Sectors: 2,297,888 I 03:10:45 Write Mode: DVD I 03:10:45 Write Type: DAO I 03:10:45 Write Speed: MAX I 03:10:45 Link Size: Auto I 03:10:45 Lock Volume: Yes I 03:10:45 Test Mode: No I 03:10:45 OPC: No I 03:10:45 BURN-Proof: Enabled I 03:10:45 Write Speed Successfully Set! - Effective: 11,080 KB/s (8x) I 03:10:46 Filling Buffer... (40 MB) I 03:10:48 Writing LeadIn... I 03:11:33 Writing Session 1 of 1... (1 Track, LBA: 0 - 2253229) I 03:11:33 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2253229) W 03:16:08 Failed to Write Sectors 690880 - 690911 - Reason: Write Error W 03:16:08 Retrying (1 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (2 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (3 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (4 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (5 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (6 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (7 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (8 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (9 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (10 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (11 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (12 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (13 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:08 Retrying (14 of 20)... W 03:16:08 Retry Failed - Reason: Write Error W 03:16:09 Retrying (15 of 20)... W 03:16:09 Retry Failed - Reason: Write Error W 03:16:09 Retrying (16 of 20)... W 03:16:09 Retry Failed - Reason: Write Error W 03:16:09 Retrying (17 of 20)... W 03:16:09 Retry Failed - Reason: Write Error W 03:16:09 Retrying (18 of 20)... W 03:16:09 Retry Failed - Reason: Write Error W 03:16:09 Retrying (19 of 20)... W 03:16:09 Retry Failed - Reason: Write Error W 03:16:09 Retrying (20 of 20)... W 03:16:09 Retry Failed - Reason: Write Error W 03:18:09 Retrying (21)... W 03:18:09 Retry Failed - Reason: Write Error W 03:18:12 Retrying (22)... W 03:18:12 Retry Failed - Reason: Write Error E 03:18:14 Failed to Write Sectors 690880 - 690911 - Reason: Write Error I 03:18:15 Synchronising Cache... E 03:18:20 Failed to Write Image! I 03:18:20 Exporting Graph Data... I 03:18:20 Graph Data File: C:\Users\Siteregn\AppData\Roaming\ImgBurn\Graph Data Files\Optiarc_DVD_RW_AD-7700S_1.70_21-OCTOBER-2011_AM_03-10_MBI_01RG40_MAX.ibg I 03:18:20 Export Successfully Completed! E 03:18:21 Operation Failed! - Duration: 00:07:35 I 03:18:21 Average Write Rate: 3,445 KB/s (2.5x) - Maximum Write Rate: 7,278 KB/s (5.3x) W 03:19:05 Device Arrival Detected! I 03:19:05 Searching for SCSI / ATAPI devices... I 03:19:06 -> Drive 1 - Info: Optiarc DVD RW AD-7700S 1.70 (F:) (ATAPI) I 03:19:06 Found 1 DVD±RW/RAM! This time I was burning an ISO image. But I have faced the same problem with any other kind of data too.. Let me know the details required for troubleshooting, will provide the same... Thanks!
mmalves Posted October 20, 2011 Posted October 20, 2011 Try with Verbatim or Taiyo Yuden media. Also try burning slower at 6x or 4x to see if you get better results. If none of that works then you could try cleaning the drive with a lens cleaning disc, or even manually if you know how to do it.
SiteRegn Posted October 21, 2011 Author Posted October 21, 2011 Try with Verbatim or Taiyo Yuden media. Also try burning slower at 6x or 4x to see if you get better results. If none of that works then you could try cleaning the drive with a lens cleaning disc, or even manually if you know how to do it. Thanks for replying mmalves. I did what you said. I got a lens cleaning disc and cleaned. But the problem persists. The log this time was - I 19:11:10 ImgBurn Version 2.5.6.0 started! I 19:11:10 Microsoft Windows 7 Home Basic x64 Edition (6.1, Build 7601 : Service Pack 1) I 19:11:10 Total Physical Memory: 4,160,544 KB - Available: 2,297,876 KB I 19:11:10 Initialising SPTI... I 19:11:10 Searching for SCSI / ATAPI devices... I 19:11:11 -> Drive 1 - Info: Optiarc DVD RW AD-7700S 1.70 (F:) (ATAPI) I 19:11:11 Found 1 DVD±RW/RAM! I 19:11:34 Operation Started! I 19:11:34 Building Image Tree... I 19:11:34 Calculating Totals... I 19:11:34 Preparing Image... I 19:11:35 Contents: 1 File, 0 Folders I 19:11:35 Content Type: Data I 19:11:35 Data Type: MODE1/2048 I 19:11:35 File System(s): UDF (1.02) I 19:11:35 Volume Label: [Not Configured] I 19:11:35 Size: 4,698,669,056 bytes I 19:11:35 Sectors: 2,294,272 I 19:11:35 Image Size: 4,699,226,112 bytes I 19:11:35 Image Sectors: 2,294,544 I 19:11:35 Operation Successfully Completed! - Duration: 00:00:00 I 19:11:56 Operation Started! I 19:11:56 Building Image Tree... I 19:12:02 Calculating Totals... I 19:12:02 Preparing Image... I 19:12:02 Contents: 1 File, 0 Folders I 19:12:03 Content Type: Data I 19:12:03 Data Type: MODE1/2048 I 19:12:03 File System(s): UDF (1.02) I 19:12:03 Volume Label: D1 - NFS P1 I 19:12:03 Size: 4,698,669,056 bytes I 19:12:03 Sectors: 2,294,272 I 19:12:03 Image Size: 4,699,226,112 bytes I 19:12:03 Image Sectors: 2,294,544 I 19:12:16 Operation Successfully Completed! - Duration: 00:00:19 I 19:12:16 Operation Started! I 19:12:16 Source File: -==/\/[bUILD IMAGE]\/\==- I 19:12:16 Source File Sectors: 2,294,544 (MODE1/2048) I 19:12:16 Source File Size: 4,699,226,112 bytes I 19:12:16 Source File Volume Identifier: D1 - NFS P1 I 19:12:16 Source File Volume Set Identifier: 3F55997A00230306 I 19:12:16 Source File Application Identifier: ImgBurn v2.5.6.0 I 19:12:16 Source File Implementation Identifier: ImgBurn I 19:12:16 Source File File System(s): UDF (1.02) I 19:12:16 Destination Device: [0:1:0] Optiarc DVD RW AD-7700S 1.70 (F:) (ATAPI) I 19:12:16 Destination Media Type: DVD-R (Disc ID: MBI 01RG40) I 19:12:16 Destination Media Supported Write Speeds: 2x, 4x, 6x, 8x I 19:12:16 Destination Media Sectors: 2,298,496 I 19:12:16 Write Mode: DVD I 19:12:16 Write Type: DAO I 19:12:16 Write Speed: MAX I 19:12:16 Link Size: Auto I 19:12:16 Lock Volume: Yes I 19:12:16 Test Mode: No I 19:12:16 OPC: No I 19:12:16 BURN-Proof: Enabled I 19:12:16 Write Speed Successfully Set! - Effective: 11,080 KB/s (8x) I 19:12:17 Filling Buffer... (40 MB) I 19:12:18 Writing LeadIn... I 19:13:03 Writing Session 1 of 1... (1 Track, LBA: 0 - 2294543) I 19:13:03 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2294543) W 19:26:12 Failed to Write Sectors 1967008 - 1967039 - Reason: Write Error W 19:26:12 Retrying (1 of 20)... W 19:26:12 Retry Failed - Reason: Write Error W 19:26:12 Retrying (2 of 20)... W 19:26:12 Retry Failed - Reason: Write Error W 19:26:12 Retrying (3 of 20)... W 19:26:12 Retry Failed - Reason: Write Error W 19:26:12 Retrying (4 of 20)... W 19:26:12 Retry Failed - Reason: Write Error W 19:26:12 Retrying (5 of 20)... W 19:26:12 Retry Failed - Reason: Write Error W 19:26:12 Retrying (6 of 20)... W 19:26:12 Retry Failed - Reason: Write Error W 19:26:12 Retrying (7 of 20)... W 19:26:12 Retry Failed - Reason: Write Error W 19:26:12 Retrying (8 of 20)... W 19:26:12 Retry Failed - Reason: Write Error W 19:26:12 Retrying (9 of 20)... W 19:26:13 Retry Failed - Reason: Write Error W 19:26:13 Retrying (10 of 20)... W 19:26:13 Retry Failed - Reason: Write Error W 19:26:13 Retrying (11 of 20)... W 19:26:13 Retry Failed - Reason: Write Error W 19:26:13 Retrying (12 of 20)... W 19:26:13 Retry Failed - Reason: Write Error W 19:26:13 Retrying (13 of 20)... W 19:26:13 Retry Failed - Reason: Write Error W 19:26:13 Retrying (14 of 20)... W 19:26:13 Retry Failed - Reason: Write Error W 19:26:13 Retrying (15 of 20)... W 19:26:13 Retry Failed - Reason: Write Error W 19:26:13 Retrying (16 of 20)... W 19:26:13 Retry Failed - Reason: Write Error W 19:26:13 Retrying (17 of 20)... W 19:26:13 Retry Failed - Reason: Write Error W 19:26:13 Retrying (18 of 20)... W 19:26:13 Retry Failed - Reason: Write Error W 19:26:13 Retrying (19 of 20)... W 19:26:13 Retry Failed - Reason: Write Error W 19:26:13 Retrying (20 of 20)... W 19:26:13 Retry Failed - Reason: Write Error E 19:26:42 Failed to Write Sectors 1967008 - 1967039 - Reason: Write Error I 19:26:42 Synchronising Cache... E 19:26:50 Failed to Write Image! I 19:26:50 Exporting Graph Data... I 19:26:50 Graph Data File: C:\Users\Siteregn\AppData\Roaming\ImgBurn\Graph Data Files\Optiarc_DVD_RW_AD-7700S_1.70_21-OCTOBER-2011_PM_07-12_MBI_01RG40_MAX.ibg I 19:26:50 Export Successfully Completed! E 19:26:50 Operation Failed! - Duration: 00:14:34 I 19:26:50 Average Write Rate: 4,803 KB/s (3.5x) - Maximum Write Rate: 10,490 KB/s (7.6x) I see in the log this line - E 19:26:42 Failed to Write Sectors 1967008 - 1967039 - Reason: Write Error In the previous log that I posted the sectors that failed to write were - W 03:16:08 Failed to Write Sectors 690880 - 690911 - Reason: Write Error I had to scrapped around 20-25 DVD because of this error. Surely so many discs cannot be defective, as I have tried discs of different brands & batches. I also tried using Nero & Roxio (giving me similar errors...) before trying ImgBurn. Is there any way I can find out if this is happening due to a problem with the DVD writer?
LIGHTNING UK! Posted October 21, 2011 Posted October 21, 2011 If the drive is doing the same thing on different discs (different dye/mid, not just brand name), yes it's at fault.
SiteRegn Posted October 21, 2011 Author Posted October 21, 2011 Try with Verbatim or Taiyo Yuden media. Also try burning slower at 6x or 4x to see if you get better results. If none of that works then you could try cleaning the drive with a lens cleaning disc, or even manually if you know how to do it. Had forgotten to try your first suggestion of burning at a lower speed! Tried writing again at 4x. It worked! Thanks a lot!! But does this mean I will not be able to write at a higher speed any more?? #39;(
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