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Hello Im new to the forum and would like advice,help,and inlightment!!!!!

So when i downloaded imgburn and read the instuctions...i then tried burning a disc

1.problem came up,when I inserted a disC(DVD+R DL)my drive came up in the drop menu but the disc was not.I 10:49:03 ImgBurn Version 2.5.6.0 started!

I 10:49:03 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)

I 10:49:03 Total Physical Memory: 2.095.952 KB - Available: 895.988 KB

I 10:49:03 Initialising SPTI...

I 10:49:03 Searching for SCSI / ATAPI devices...

I 10:49:03 -> Drive 1 - Info: HL-DT-ST DVD-RAM GSA-H55N 1.06-08 (E:) (ATA)

I 10:49:03 Found 1 DVD±RW/RAM!

2.So i tried updating the firmware...that was sucsessful,but the problem was not solved.

3.Then i tried some other opperation(erasing)the message that came up was.

I 11:45:05 Operation Started!

I 11:45:05 Device: [0:0:0] HL-DT-ST DVD-RAM GSA-H55N 1.06 (E:) (ATA)

I 11:45:05 Media Type: DVD+RW

I 11:45:05 Quick Erase: No

I 11:45:05 Format Properly: Yes

I 11:45:05 Format Size: Preferred

I 11:45:05 Erasing Disc...

E 11:46:09 Failed to Erase Disc! - Reason: Medium Not Present

E 11:46:09 Operation Failed! - Duration: 00:01:04

4.And an error window came up saying I/O Error! device[0:0:0]HL-DT-ST DVD-RAM GSA-H55N 1.06 (E:) (ATA)

Scsi Status:0*02

Interpretation:Check Condition

CDB :2300 00 00 00 00 00 08 00 00

Interpretation:Read Format Capacities

Sence Area:70 00 02 00 00 00 00 0E 00 00 00 00 3A 00 00 00 00 00

Interpretation:Medium Not Present

So please if there is any info or something I can do to fix this.... I would appriciate the INLIGHTMENT

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