Request couldn't be performed because of an I/O device error.

[JenJen2121]

Hello. I use Dvdfab and Imgburn to copy dvd movies to my computer and then Imgburn to burn movie to a blank dvd disc. But lately I am having a problem doing this. I keep getting an error pop up on Imgburn and have not been able to copy any movies now.

 

Pop up says this:

Cannot read from file:

C:\Users\jennifer\Documents\DVDFab\Temp\MainMovie\KILLER_ELITE\/\VIDEO_TS\VTS_01_3.VOB

Reason: The request could not be performed because of an I/O device error.

 

 

Can you please help me? I have never had this problem before and I do not know what happened that caused this to now happen to me.

 

Here is my log. Thank you for your help!!!! Jennifer jdowney2121@yahoo.com

 

 

W 21:32:34 Operating System has been changed!

I 21:32:35 ImgBurn Version 2.5.6.0 started!

I 21:32:35 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)

I 21:32:35 Total Physical Memory: 2,026,424 KB - Available: 936,236 KB

W 21:32:35 Drive E:\ (FAT32) does not support single files > 4 GB in size.

W 21:32:35 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.

I 21:32:35 Initialising SPTI...

I 21:32:35 Searching for SCSI / ATAPI devices...

I 21:32:35 -> Drive 1 - Info: hp CDDVDW TS-L633N 0300 (F:) (ATAPI)

I 21:32:35 Found 1 DVD±RW/RAM!

I 21:32:35 Operation Started!

I 21:32:35 Building Image Tree...

I 21:32:35 Checking Directory Depth...

I 21:32:35 Calculating Totals...

I 21:32:35 Preparing Image...

I 21:32:35 Checking Path Length...

I 21:32:35 Contents: 9 Files, 2 Folders

I 21:32:35 Content Type: DVD Video

I 21:32:35 Data Type: MODE1/2048

I 21:32:35 File System(s): ISO9660, UDF (1.02)

I 21:32:35 Volume Label: KILLER_ELITE

I 21:32:35 IFO/BUP 32K Padding: Enabled

I 21:32:35 Region Code: 1, 2, 3, 4, 5, 6, 7, 8

I 21:32:35 TV System: NTSC

I 21:32:35 Size: 4,508,966,912 bytes

I 21:32:35 Sectors: 2,201,644

I 21:32:35 Image Size: 4,509,597,696 bytes

I 21:32:35 Image Sectors: 2,201,952

I 21:32:35 Operation Successfully Completed! - Duration: 00:00:00

I 21:32:35 Operation Started!

I 21:32:35 Image Contents: 9 Files, 2 Folders

I 21:32:35 Image Sectors: 2,201,952 (MODE1/2048)

I 21:32:35 Image Size: 4,509,597,696 bytes

I 21:32:35 Image Single Layer Profile: DVD-R/RW (Media Capacity: 2,297,888)

I 21:32:35 Image Volume Identifier: KILLER_ELITE

I 21:32:35 Image Volume Set Identifier: 402FAC1100219953

I 21:32:35 Image Application Identifier: IMGBURN V2.5.6.0 - THE ULTIMATE IMAGE BURNER!

I 21:32:35 Image Implementation Identifier: ImgBurn

I 21:32:35 Image File System(s): ISO9660, UDF (1.02)

I 21:32:35 Destination File: C:\Users\jennifer\Documents\DVDFab\ISO\KILLER_ELITE.iso

I 21:32:35 Destination Free Space: 27,115,212,800 Bytes (26,479,700.00 KB) (25,859.08 MB) (25.25 GB)

I 21:32:35 Destination File System: NTFS

I 21:32:35 File Splitting: Auto

I 21:32:35 Writing Image...

E 23:31:48 Failed to read file: 'C:\Users\jennifer\Documents\DVDFab\Temp\MainMovie\KILLER_ELITE\/\VIDEO_TS\VTS_01_3.VOB'

E 23:31:48 Reason: The request could not be performed because of an I/O device error.

E 23:31:48 Operation Failed! - Duration: 01:59:12

E 23:31:48 Average Write Rate: 439 KB/s (0.3x) - Maximum Write Rate: 57,962 KB/s (41.8x)

I 23:31:57 Close Request Acknowledged

I 23:31:57 Closing Down...

I 23:31:57 Shutting down SPTI...

I 23:31:57 ImgBurn closed!

[LIGHTNING UK!]

There's something wrong with your hard drive.

 

Run chkdsk on it (from the command prompt) and have it scan for bad sectors ('chkdsk c: /r')

 

Put service pack 3 on for XP too.