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Posted

Trying to make a backup of Jeff Beck blu-ray via anydvdhd but getting a failure.

When reading disc with imgburn it gets to17% and says "medium not present"

Disc title is "Jeff Beck-Rock N Roll Party-Honouring Les Paul-Blu-Ray"

Here's the logfile.

 

I 10:54:39 ImgBurn Version 2.5.7.0 started!

I 10:54:39 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1)

I 10:54:39 Total Physical Memory: 8,300,080 KB - Available: 6,587,392 KB

W 10:54:39 AnyDVD can interfere with ImgBurn's ability to verify accurately, please ensure it's disabled!

I 10:54:39 Initialising SPTI...

I 10:54:39 Searching for SCSI / ATAPI devices...

I 10:54:39 -> Drive 1 - Info: HL-DT-ST BD-RE BE06LU10 YE05 (D:) (USB)

I 10:54:39 Found 1 HD DVD-ROM/BD-RE!

I 10:54:52 Operation Started!

I 10:54:52 Source Device: [0:0:0] HL-DT-ST BD-RE BE06LU10 YE05 (D:) (USB)

I 10:54:52 Source Media Type: BD-R

I 10:54:53 Source Media Supported Write Speeds: 0.2x, 0.3x, 0.6x, 1x, 1.3x, 1.6x

I 10:54:53 Source Media Sectors: 18,232,032

I 10:54:53 Source Media Size: 37,339,201,536 bytes

I 10:54:53 Source Media Volume Identifier: ERBRD5075

I 10:54:53 Source Media Volume Set Identifier: 03C335C9 ERBRD5075

I 10:54:53 Source Media Application Identifier: SonicScenaristBD

I 10:54:53 Source Media Implementation Identifier: SonicScenaristBD

I 10:54:53 Source Media File System(s): UDF (2.50)

I 10:54:53 Read Speed (Data/Audio): MAX / 8x

I 10:54:53 Destination File: C:\Users\Neil\Documents\ERBRD5075.ISO

I 10:54:53 Destination Free Space: 527,253,831,680 Bytes (514,896,320.00 KB) (502,828.44 MB) (491.04 GB)

I 10:54:53 Destination File System: NTFS

I 10:54:53 File Splitting: Auto

I 10:54:57 Reading Session 1 of 1... (1 Track, LBA: 0 - 18232031)

I 10:54:57 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 18232031)

W 11:04:25 Failed to Read Sectors 3111520 - 3111551 - Reason: Medium Not Present

W 11:04:37 Failed to Read Sectors 3112320 - 3112351 - Reason: Medium Not Present

W 11:04:47 Failed to Read Sectors 3112832 - 3112863 - Reason: Medium Not Present

W 11:04:56 Failed to Read Sectors 3113024 - 3113055 - Reason: Medium Not Present

W 11:05:05 Failed to Read Sector 3113024 - Reason: Medium Not Present

W 11:05:05 Sector 3113024 maps to File: \BDMV\STREAM\00000.m2ts

W 11:05:06 Retrying (1 of 20)...

W 11:05:10 Retry Failed - Reason: Medium Not Present

W 11:05:11 Retrying (2 of 20)...

W 11:05:18 Retry Failed - Reason: Medium Not Present

W 11:05:18 Retrying (3 of 20)...

W 11:05:24 Retry Failed - Reason: Medium Not Present

W 11:05:24 Retrying (4 of 20)...

I 11:05:27 Reading Sectors...

W 11:05:36 Failed to Read Sectors 3113120 - 3113151 - Reason: Medium Not Present

W 11:05:46 Failed to Read Sector 3113120 - Reason: Medium Not Present

W 11:05:46 Sector 3113120 maps to File: \BDMV\STREAM\00000.m2ts

W 11:05:46 Retrying (1 of 20)...

W 11:05:55 Retry Failed - Reason: Medium Not Present

W 11:05:55 Retrying (2 of 20)...

W 11:06:04 Retry Failed - Reason: Medium Not Present

W 11:06:05 Retrying (3 of 20)...

W 11:06:13 Retry Failed - Reason: Medium Not Present

W 11:06:14 Retrying (4 of 20)...

W 11:06:23 Retry Failed - Reason: Medium Not Present

W 11:06:23 Retrying (5 of 20)...

I 11:06:25 Abort Request Acknowledged

W 11:06:32 Retry Failed - Reason: Medium Not Present

E 11:06:32 Failed to Read Sector 3113120 - Reason: Medium Not Present

E 11:06:32 Sector 3113120 maps to File: \BDMV\STREAM\00000.m2ts

E 11:06:32 Failed to Read Sectors!

I 11:06:33 Exporting Graph Data...

I 11:06:34 Graph Data File: C:\Users\Neil\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_BE06LU10_YE05_26-APRIL-2012_10-54_N-A.ibg

I 11:06:34 Export Successfully Completed!

E 11:06:34 Operation Aborted! - Duration: 00:11:39

E 11:06:34 Average Read Rate: 8,907 KB/s (2.0x) - Maximum Read Rate: 13,747 KB/s (3.1x)

Posted

Which version of AnyDVD are you running?

 

The 'Medium Not Present' error being returned by the drive (but in actual fact, AnyDVD) looks like a bug to me. You should report it to them - assuming you're on the very latest version (including betas - v7.0.3.2 as of this moment).

 

It's probably reporting that (incorrect) error because the disc is unreadable (scratched / dirty / faulty).

Posted

Thanks for your reply.Running Anydvdhd ver 7.0.3.0.

I've been in touch with a tech guy Frank at anydvd,and he has a similar

conclusion to you.

Anydvd will scan it and say it's decripted after about 10 go's but then when trying to read it with

imgburn it fails at 17%.

Maybe trying out the new beta version of anydvd might work,do you know where i can get it from.

 

Thanks Neil.

Posted

Sorry, were you in contact with 'Frank' before or after reading my post?

 

I just want to know if they're going to fix the 'Medium Not Present' bug really :)

 

I believe their forum has the latest versions.

 

I've never seen a BD-ROM with physical errors on it so it's unlikely your problem will get 'fixed' by updating software. What you need is a new disc or a different drive with better reading capabilities.

Posted

Well i just tried the anyDVD beta and it still won't scan.

I was in touch with Frank before you.

Being as the disc will play ok on my pc and ps3 i supposed i'm

fooled into thinking the disc is ok,and that it's a software problem.

Have tried another original blu-ray and no problem with imgburn or anydvd.

Never had a blu-ray with a read fault before,but frank says it's not a protection

problem,but i can't help thinking it is.

Anyone else tried with this disc?

Posted
  On 4/26/2012 at 11:04 AM, LIGHTNING UK! said:

Which version of AnyDVD are you running?

 

The 'Medium Not Present' error being returned by the drive (but in actual fact, AnyDVD) looks like a bug to me. You should report it to them - assuming you're on the very latest version (including betas - v7.0.3.2 as of this moment).

 

It's probably reporting that (incorrect) error because the disc is unreadable (scratched / dirty / faulty).

 

Thought i'd let you know that indeed the disc is faulty.When i said it played back

ok i never played it all the way through.

Anyway as soon as it gets to the Imelda May tracks it starts skipping and

freezing.So i'm gonna try and get hold of a clean copy.

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