amscot Posted June 24, 2012 Share Posted June 24, 2012 Hi all, Installed latest version on my laptop my (Win 7/64) and cannot run the program. Tried re-installs, re-downloaded, re-installed, compatability modes, but no joy. Anyone have any ideas? Problem signature: Problem Event Name: APPCRASH Application Name: ImgBurn.exe Application Version: 2.5.6.0 Application Timestamp: 00000000 Fault Module Name: ImgBurn.exe Fault Module Version: 2.5.6.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 00c6ef28 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 8ca1 Additional Information 2: 8ca165ed9add16b041d59cce60657c5d Additional Information 3: 22ac Additional Information 4: 22ac1e115cae21aa651cdff86c6e7ead Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted June 24, 2012 Share Posted June 24, 2012 If you've tried redownloading, why aren't you using the current release? Link to comment Share on other sites More sharing options...
amscot Posted June 24, 2012 Author Share Posted June 24, 2012 I just saw that, my bad.. I had also tried with an older vesrion. Here's the latest from downloaded today Problem signature: Problem Event Name: APPCRASH Application Name: ImgBurn.exe Application Version: 2.5.7.0 Application Timestamp: 00000000 Fault Module Name: ImgBurn.exe Fault Module Version: 2.5.7.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 00c339b8 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 8ca1 Additional Information 2: 8ca165ed9add16b041d59cce60657c5d Additional Information 3: 7bdf Additional Information 4: 7bdf7656a8e6a88a649ba6f20a47a9ff Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted June 24, 2012 Share Posted June 24, 2012 Right and so when does that message come up? The second you start the program? Do you even see the splashscreen? Try booting into safe mode and see if it runs then. If it does, it's caused by something running in the background on your machine - antivirus software or something maybe. Link to comment Share on other sites More sharing options...
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