kxkvi Posted June 30, 2012 Posted June 30, 2012 http://www.liteon.com/index.aspx Nice web site.. if you happen to be Chinese. I eventually landed on: http://us.liteonit.com/us/index.php I was browsing Newegg's burner selection, and noticed that they had a Lite-On unit on sale. I pasted the model number in the search box of their support section: Search Search Keyword: All words Any words Exact Phrase Ordering: Search Only: Download Glossary Articles Web Links Contacts Categories Sections News Feeds Search Keyword iHAS124 Total: 0 results found. I also searched their product section, and got this: Database Error: Unable to connect to the database:Could not connect to MySQL Okay, so it may be an older drive, but gee whiz, does support really die that quickly nowadays? I was unable to find any information whatsoever on their web site. I did find the firmware, but not on their site. Somehow, I don't think I'll be purchasing their products anytime soon. Regards, Thomas
kxkvi Posted June 30, 2012 Author Posted June 30, 2012 [rant] Oh yeah.. I almost forgot! Yes, I'm aware that it's an OEM product. Still.. nothing at all? I'm voting with my feet.. AND my money. [/rant] Enjoy the day. Thomas
LIGHTNING UK! Posted June 30, 2012 Posted June 30, 2012 Their 'Search' may be useless but the product pages are still all there. http://us.liteonit.com/us/dvd-internal/item/dvdinternal/ihas124 The 'SmartPack' program handles firmware updates for all of their drives... and you can get that from here... http://us.liteonit.com/us/service-support/download/cat_view/44-software-tool/54-utilities
kxkvi Posted June 30, 2012 Author Posted June 30, 2012 Their 'Search' may be useless but the product pages are still all there. http://us.liteonit.com/us/dvd-internal/item/dvdinternal/ihas124 You're absolutely right. It was my own fault. I didn't see the horizontal scroll arrows on their product page, so neglected to use them. The 'SmartPack' program handles firmware updates for all of their drives. Yes, I did see that item, and downloaded it. Do you happen to know if this is a standalone utility that contains all of the updated information, or does it connect to Lite-On over the Internet to get those? I've always preferred individual files for each firmware versions, but hey... whatever works. I notice that they also specify using the "Nero Toolkit". I'm unsure of what they're referring to, but it may be the Nero Info Tool, which I do have, and which displays the product's firmware version, along with a bunch of other information. Thanks much, Thomas
LIGHTNING UK! Posted June 30, 2012 Posted June 30, 2012 SmartPack connects to the internet, sends the ID string of your drive to a server and then parses the response to see if a newer firmware is available. If there is, it either runs it for you automatically or you're given the opportunity/prompted to do so. (I don't recall which!) If you want standalone firmware exe files, just visit Firmware HQ (or use the 'Check for firmware updates' feature in ImgBurn).
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