amacherb Posted July 9, 2012 Posted July 9, 2012 I downloaded ImgBurn this am. All was going great until I tried to create the image file by clicking on the read button. I was trying to copy a DVD+R that I had previously made in Adobe Premier from my video cam. The log was showing many "retry failures" from read errors and then finally quit. What could be the cause? Here is my log: I 11:52:32 ImgBurn Version 2.5.2.0 started! I 11:52:32 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3) I 11:52:32 Total Physical Memory: 523,244 KB - Available: 41,156 KB I 11:52:32 Initialising SPTI... I 11:52:32 Searching for SCSI / ATAPI devices... I 11:52:32 -> Drive 1 - Info: SAMSUNG DVD-ROM SD-616T F310 (D:) (ATA) I 11:52:32 -> Drive 2 - Info: _NEC DVD+RW ND-1100A 108B (E:) (ATA) I 11:52:32 Found 1 DVD-ROM and 1 DVD+RW! I 11:58:13 Operation Started! I 11:58:13 Source Device: [1:1:0] _NEC DVD+RW ND-1100A 108B (E:) (ATA) I 11:58:13 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MCC-004-00) (Speeds: 2.4x) I 11:58:13 Source Media Sectors: 1,564,512 (Track Path: PTP) I 11:58:13 Source Media Size: 3,204,120,576 bytes I 11:58:13 Source Media Volume Identifier: ITALY 2003 - PART 6 I 11:58:13 Source Media Volume Set Identifier: 376f0de1 ITALY 2003 - PART 6 I 11:58:13 Source Media Application Identifier: SONIC SOLUTIONS IMAGESCRIPT I 11:58:13 Source Media Implementation Identifier: DVD Producer 1.0 I 11:58:13 Source Media File System(s): ISO9660, UDF (1.02) I 11:58:13 Read Speed (Data/Audio): MAX / 8x I 11:58:13 Destination File: G:\ITALY 2003 - PART 6.ISO I 11:58:13 Destination Free Space: 811,655,962,624 Bytes (792,632,776 KB) (774,055 MB) (755 GB) I 11:58:13 Destination File System: NTFS I 11:58:13 File Splitting: Auto I 11:58:20 Reading Session 1 of 1... (1 Track, LBA: 0 - 1564511) I 11:58:20 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 1564511) W 12:08:04 Failed to Read Sector 1035616 - Reason: No Seek Complete W 12:08:04 Sector 1035616 maps to File: \VIDEO_TS\VTS_01_2.VOB W 12:08:05 Retrying (1 of 20)... I 12:08:05 Reading Sectors... W 12:10:19 Failed to Read Sector 1191104 - Reason: No Seek Complete W 12:10:19 Sector 1191104 maps to File: \VIDEO_TS\VTS_01_3.VOB W 12:10:24 Retrying (1 of 20)... W 12:10:30 Retry Failed - Reason: No Seek Complete W 12:10:31 Retrying (2 of 20)... I 12:10:32 Reading Sectors... W 12:11:38 Failed to Read Sector 1214704 - Reason: Unrecovered Read Error W 12:11:38 Sector 1214704 maps to File: \VIDEO_TS\VTS_01_3.VOB W 12:11:39 Retrying (1 of 20)... I 12:11:39 Reading Sectors... W 12:12:12 Failed to Read Sector 1216192 - Reason: Unrecovered Read Error W 12:12:12 Sector 1216192 maps to File: \VIDEO_TS\VTS_01_3.VOB W 12:12:12 Retrying (1 of 20)... W 12:12:15 Retry Failed - Reason: Unrecovered Read Error W 12:12:16 Retrying (2 of 20)... W 12:12:20 Retry Failed - Reason: No Seek Complete W 12:12:21 Retrying (3 of 20)... W 12:12:23 Retry Failed - Reason: Unrecovered Read Error W 12:12:23 Retrying (4 of 20)... W 12:12:26 Retry Failed - Reason: No Seek Complete W 12:12:26 Retrying (5 of 20)... W 12:12:30 Retry Failed - Reason: Unrecovered Read Error W 12:12:31 Retrying (6 of 20)... W 12:12:35 Retry Failed - Reason: Unrecovered Read Error W 12:12:35 Retrying (7 of 20)... W 12:12:40 Retry Failed - Reason: No Seek Complete W 12:12:41 Retrying (8 of 20)... W 12:12:44 Retry Failed - Reason: No Seek Complete W 12:12:44 Retrying (9 of 20)... W 12:12:46 Retry Failed - Reason: Unrecovered Read Error W 12:12:46 Retrying (10 of 20)... W 12:12:49 Retry Failed - Reason: Unrecovered Read Error W 12:12:50 Retrying (11 of 20)... W 12:12:53 Retry Failed - Reason: No Seek Complete W 12:12:53 Retrying (12 of 20)... W 12:12:58 Retry Failed - Reason: No Seek Complete W 12:12:58 Retrying (13 of 20)... W 12:13:01 Retry Failed - Reason: Unrecovered Read Error W 12:13:01 Retrying (14 of 20)... W 12:13:05 Retry Failed - Reason: No Seek Complete W 12:13:05 Retrying (15 of 20)... W 12:13:09 Retry Failed - Reason: Unrecovered Read Error W 12:13:09 Retrying (16 of 20)... W 12:13:12 Retry Failed - Reason: Unrecovered Read Error W 12:13:12 Retrying (17 of 20)... W 12:13:15 Retry Failed - Reason: Unrecovered Read Error W 12:13:15 Retrying (18 of 20)... W 12:13:20 Retry Failed - Reason: No Seek Complete W 12:13:21 Retrying (19 of 20)... W 12:13:24 Retry Failed - Reason: No Seek Complete W 12:13:24 Retrying (20 of 20)... W 12:13:29 Retry Failed - Reason: Unrecovered Read Error W 12:13:47 Retrying (21)... W 12:13:50 Retry Failed - Reason: Unrecovered Read Error E 12:13:54 Failed to Read Sector 1216192 - Reason: Unrecovered Read Error E 12:13:55 Sector 1216192 maps to File: \VIDEO_TS\VTS_01_3.VOB E 12:13:55 Failed to Read Sectors! I 12:13:55 Exporting Graph Data... I 12:13:55 Graph Data File: C:\Documents and Settings\J. William Amacher\Application Data\ImgBurn\Graph Data Files\_NEC_DVD+RW_ND-1100A_108B_MONDAY-JULY-09-2012_11-58_AM_MCC-004-00.ibg I 12:13:55 Export Successfully Completed! E 12:13:55 Operation Failed! - Duration: 00:15:41 E 12:13:55 Average Read Rate: 2,584 KB/s (1.9x) - Maximum Read Rate: 5,144 KB/s (3.7x)
mmalves Posted July 9, 2012 Posted July 9, 2012 Try reading that disc with your other drive, or maybe using another computer.
amacherb Posted July 9, 2012 Author Posted July 9, 2012 Dear Lightning UK! A really helpful response!!!! I have no idea what you are tlaking about. I am brand new today to ImgBurn and thought I was posting on the forum; at least that's what the tab at the top of the page says. I would try not to PM you again if I knew what that meant or how it happened in the first place. Your type of response really makes me want to recommend ImgBurn to may others; that and the way it didn't really work to begin with.
mmalves Posted July 9, 2012 Posted July 9, 2012 You didn't PM him, that's his signature that appears at the bottom of all his posts. You can download the latest ImgBurn here -> http://www.imgburn.com/index.php?act=download (click on one of the 7 available mirror links)
LIGHTNING UK! Posted July 9, 2012 Posted July 9, 2012 Just so we're clear, ImgBurn isn't the problem here. What you've got there is a disc that your drive - which is ancient btw - can't read. As for why it can't read it... well your guess is as good as mine. Is the disc dirty / scratched? Maybe it wasn't a good burn in the first place (low quality due to a bad writer or less than optimal write speed). Your old NEC burner will have seen better days - cleaning it with a cleaning disc may help though. As mmalves said, try reading the disc in your other drive or another computer - if you have access to one.
amacherb Posted July 9, 2012 Author Posted July 9, 2012 To Lightnin UK - Sorry I misread your first post!! Thanks for your second response. Just for information the disc I was trying to copy runs just fine on my Sony DVD player, and also plays on my computer just fine when read with my NEC drive. Also, I have just recently burned several discs on my NEC burner from work I did in Adobe Premier Elements and they play back just fine on both my computer (through the NEC drive) and on my Sony DVD player, so it is hard to understand how the NEC burner is the problem. I will however take your advice and clean the burner with a cleaning disc, and will also try reading the disc on my other drive. Thanks for your help!
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