net Burner Unistall Problem

[Adrianvdh]

hi I unistalled Net Burn on my server PC and I started up ImgBurn and I got this...

 

 

I 19:21:35 ImgBurn Version 2.5.7.0 started!

I 19:21:35 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1)

I 19:21:35 Total Physical Memory: 16,760,108 KB - Available: 1 813 456 KB

I 20:03:29 Initialising SPTI...

I 20:03:29 Searching for SCSI / ATAPI devices...

E 20:03:35 CreateFile Failed! - Device: '\\?\ide#cdromlite-on_dvdrw_lh-18a1p__________________gl0j____#5&34dac8c4&0&0.0.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}' (I:)

E 20:03:35 Reason: Access is denied.

W 20:03:35 Errors were encountered when trying to access a drive.

W 20:03:35 This drive will not be visible in the program.

E 20:03:35 You need Administrative privileges to use SPTI.

 

Please Help me get my DVD drive working again!!

[LIGHTNING UK!]

What's in your filter driver list? Use the feature in the Tools menu to provide that info please.

 

There's a Microsoft 'Fix It' for cd/dvd drive® problems, maybe that'll fix it? http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

[Adrianvdh]

Here is an image (jpg)

 

Edited October 1, 2012 by Adrianvdh

[LIGHTNING UK!]

Using the 'Copy To Clipboard' button and pasting would have been better/easier

 

So did you try the 'Fix It' ?

 

What about if you uninstall the IDE/ATA Controller entry from within Device Manager and reboot? (As per the DMA post in the FAQ)

If there are no drivers installed messing things up, it must be a permissions thing on the drive objects within the registry.

[Adrianvdh]

oh ok

[Adrianvdh]

The method that you told me about 'Microsoft Tool' worked great, Thanks alot!