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BurnThread Runtime Exception! Message = EAccessViolation

healer

By healer
in ImgBurn Support

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healer ISF Newbie

healer

Posted
Posted

I have tried four DVDs and did it on test mode. All got the same error. What could be the problem?

 

I 12:47:56 ImgBurn Version 2.4.2.0 started!

I 12:47:56 Media Center Edition (6.1, Build 7601 : Service Pack 1)

I 12:47:56 Total Physical Memory: 3,664,796 KB - Available: 2,540,740 KB

I 12:47:56 Initialising SPTI...

I 12:47:56 Searching for SCSI / ATAPI devices...

I 12:47:57 Found 1 DVD±RW/RAM and 1 BD-ROM!

I 12:52:23 Operation Started!

I 12:52:23 Source File: C:\Users\%username%\Videos\folder\filename_1-10.ISO

I 12:52:23 Source File Sectors: 2,125,728 (MODE1/2048)

I 12:52:23 Source File Size: 4,353,490,944 bytes

I 12:52:23 Source File Volume Identifier: NEW

I 12:52:23 Source File Volume Set Identifier: 41656941BE9A96BE

I 12:52:23 Source File Application Identifier: NERO BURNING ROM

I 12:52:24 Source File Implementation Identifier: Nero

I 12:52:24 Source File File System(s): ISO9660, UDF (1.02)

I 12:52:24 Destination Device: [0:0:0] hp DVD RW AD-7701H 2.85 (D:) (SATA)

I 12:52:24 Destination Media Type: DVD-R (Disc ID: PRINCORGM1) (Speeds: 2x, 4x, 6x, 8x)

I 12:52:24 Destination Media Sectors: 2,297,888

I 12:52:24 Write Mode: DVD

I 12:52:24 Write Type: DAO

I 12:52:24 Write Speed: MAX

I 12:52:24 Link Size: Auto

I 12:52:24 Test Mode: Yes

I 12:52:24 OPC: No

I 12:52:24 BURN-Proof: Enabled

E 12:52:24 BurnThread Runtime Exception! - Message: EAccessViolation

E 12:52:24 Current StatusBar Text: 'Initialising Write...'

I 12:52:50 Operation Started!

I 12:52:50 Source File: C:\Users\%username%\Videos\folder\filename_1-10.ISO

I 12:52:50 Source File Sectors: 2,125,728 (MODE1/2048)

I 12:52:50 Source File Size: 4,353,490,944 bytes

I 12:52:50 Source File Volume Identifier: NEW

I 12:52:50 Source File Volume Set Identifier: 41656941BE9A96BE

I 12:52:50 Source File Application Identifier: NERO BURNING ROM

I 12:52:50 Source File Implementation Identifier: Nero

I 12:52:50 Source File File System(s): ISO9660, UDF (1.02)

I 12:52:50 Destination Device: [0:0:0] hp DVD RW AD-7701H 2.85 (D:) (SATA)

I 12:52:50 Destination Media Type: DVD-R (Disc ID: PRINCORGM1) (Speeds: 2x, 4x, 6x, 8x)

I 12:52:50 Destination Media Sectors: 2,125,728

I 12:52:50 Write Mode: DVD

I 12:52:50 Write Type: DAO

I 12:52:50 Write Speed: MAX

I 12:52:50 Link Size: Auto

I 12:52:50 Test Mode: Yes

I 12:52:50 OPC: No

I 12:52:50 BURN-Proof: Enabled

E 12:52:50 BurnThread Runtime Exception! - Message: EAccessViolation

E 12:52:50 Current StatusBar Text: 'Initialising Write...'

I 12:53:18 Operation Started!

I 12:53:18 Source File: C:\Users\%username%\Videos\folder\filename_1-10.ISO

I 12:53:18 Source File Sectors: 2,125,728 (MODE1/2048)

I 12:53:18 Source File Size: 4,353,490,944 bytes

I 12:53:18 Source File Volume Identifier: NEW

I 12:53:18 Source File Volume Set Identifier: 41656941BE9A96BE

I 12:53:18 Source File Application Identifier: NERO BURNING ROM

I 12:53:18 Source File Implementation Identifier: Nero

I 12:53:18 Source File File System(s): ISO9660, UDF (1.02)

I 12:53:18 Destination Device: [0:0:0] hp DVD RW AD-7701H 2.85 (D:) (SATA)

I 12:53:18 Destination Media Type: DVD-R (Disc ID: PRINCORGM1) (Speeds: 2x, 4x, 6x, 8x)

I 12:53:18 Destination Media Sectors: 2,125,728

I 12:53:18 Write Mode: DVD

I 12:53:18 Write Type: DAO

I 12:53:18 Write Speed: MAX

I 12:53:18 Link Size: Auto

I 12:53:18 Test Mode: Yes

I 12:53:18 OPC: No

I 12:53:18 BURN-Proof: Enabled

E 12:53:18 BurnThread Runtime Exception! - Message: EAccessViolation

E 12:53:18 Current StatusBar Text: 'Initialising Write...'

I 12:54:14 Operation Started!

I 12:54:14 Source File: C:\Users\%username%\Videos\folder\filename_1-10.ISO

I 12:54:14 Source File Sectors: 2,125,728 (MODE1/2048)

I 12:54:14 Source File Size: 4,353,490,944 bytes

I 12:54:14 Source File Volume Identifier: NEW

I 12:54:14 Source File Volume Set Identifier: 41656941BE9A96BE

I 12:54:14 Source File Application Identifier: NERO BURNING ROM

I 12:54:14 Source File Implementation Identifier: Nero

I 12:54:14 Source File File System(s): ISO9660, UDF (1.02)

I 12:54:14 Destination Device: [0:0:0] hp DVD RW AD-7701H 2.85 (D:) (SATA)

I 12:54:14 Destination Media Type: DVD-R (Disc ID: PRINCORGM1) (Speeds: 2x, 4x, 6x, 8x)

I 12:54:14 Destination Media Sectors: 2,125,728

I 12:54:14 Write Mode: DVD

I 12:54:14 Write Type: DAO

I 12:54:14 Write Speed: MAX

I 12:54:14 Link Size: Auto

I 12:54:14 Test Mode: Yes

I 12:54:14 OPC: No

I 12:54:14 BURN-Proof: Enabled

E 12:54:14 BurnThread Runtime Exception! - Message: EAccessViolation

E 12:54:14 Current StatusBar Text: 'Initialising Write...'

I 12:54:20 Operation Started!

I 12:54:20 Source File: C:\Users\%username%\Videos\folder\filename_1-10.ISO

I 12:54:20 Source File Sectors: 2,125,728 (MODE1/2048)

I 12:54:20 Source File Size: 4,353,490,944 bytes

I 12:54:20 Source File Volume Identifier: NEW

I 12:54:20 Source File Volume Set Identifier: 41656941BE9A96BE

I 12:54:20 Source File Application Identifier: NERO BURNING ROM

I 12:54:20 Source File Implementation Identifier: Nero

I 12:54:20 Source File File System(s): ISO9660, UDF (1.02)

I 12:54:20 Destination Device: [0:0:0] hp DVD RW AD-7701H 2.85 (D:) (SATA)

I 12:54:21 Destination Media Type: DVD-R (Disc ID: PRINCORGM1) (Speeds: 2x, 4x, 6x, 8x)

I 12:54:21 Destination Media Sectors: 2,125,728

I 12:54:21 Write Mode: DVD

I 12:54:21 Write Type: DAO

I 12:54:21 Write Speed: MAX

I 12:54:21 Link Size: Auto

healer ISF Newbie

healer

Posted
  • Author
Posted

Thanks but I am not sure what you are trying to say. My computer has all the latest drivers if that is what you mean.

healer ISF Newbie

healer

Posted
  • Author
Posted

I have downloaded and re-installed.

 

The new error message is "An error occurred in the application."

 

Here below is the log.

 

I 12:01:30 ImgBurn Version 2.5.7.0 started!

I 12:01:30 Microsoft Windows 7 Professional Edition (6.1, Build 7601 : Service Pack 1)

I 12:01:30 Total Physical Memory: 3,664,796 KB - Available: 2,156,072 KB

W 12:01:30 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.

I 12:01:30 Initialising SPTI...

I 12:01:30 Searching for SCSI / ATAPI devices...

I 12:01:30 -> Drive 1 - Info: DTSOFT BDROM 1.05 (E:) (Virtual)

I 12:01:31 -> Drive 2 - Info: hp DVD RW AD-7701H 2.85 (D:) (SATA)

I 12:01:31 Found 1 DVD±RW/RAM and 1 BD-ROM!

I 12:01:47 Operation Started!

I 12:01:47 Source File: C:\Users\%username%\Videos\folder\filename_1-10.ISO

I 12:01:47 Source File Sectors: 2,125,728 (MODE1/2048)

I 12:01:47 Source File Size: 4,353,490,944 bytes

I 12:01:47 Source File Volume Identifier: NEW

I 12:01:47 Source File Volume Set Identifier: 41656941BE9A96BE

I 12:01:47 Source File Application Identifier: NERO BURNING ROM

I 12:01:47 Source File Implementation Identifier: Nero

I 12:01:47 Source File File System(s): ISO9660, UDF (1.02)

I 12:01:47 Destination Device: [0:0:0] hp DVD RW AD-7701H 2.85 (D:) (SATA)

I 12:01:47 Destination Media Type: DVD-R (Disc ID: PRINCORGM1)

I 12:01:47 Destination Media Supported Write Speeds: 2x, 4x, 6x, 8x

I 12:01:47 Destination Media Sectors: 2,125,728

I 12:01:47 Write Mode: DVD

I 12:01:47 Write Type: DAO

I 12:01:47 Write Speed: MAX

I 12:01:48 Link Size: Auto

I 12:01:48 Lock Volume: Yes

I 12:01:48 Test Mode: Yes

I 12:01:48 OPC: No

I 12:01:48 BURN-Proof: Enabled

Cynthia ISF God

Cynthia

Posted
Posted

Was that a new disc you tried to burn with?

 

The

 

I 12:01:47 Destination Media Sectors: 2,125,728

 

looks low compared to a fresh disc.

healer ISF Newbie

healer

Posted
  • Author
Posted

Yes, I have already tried a few blank discs and they all have the same errors. They are PRINCO 4.7GB 120MIN. I used the blank DVDs from the same spindle before and I had no problem.

 

What do you mean by "looks low compared to a fresh disc"? Are you referring to the number of sectors? What is the workable number of sectors?

LIGHTNING UK! ISF God

LIGHTNING UK!

Posted
Posted

I have downloaded and re-installed.

 

The new error message is "An error occurred in the application."

 

What does it say in the status bar at the bottom of the main window when that pops up? A screenshot would help.

 

Are you given the option to send a crash report? If so, please do that so I can take a look at exactly where it's crashing.

healer ISF Newbie

healer

Posted
  • Author
Posted

From your other thread, it reports this size for a new disc.

 

http://forum.imgburn.com/index.php?showtopic=21093&hl=

 

I 12:13:15 Destination Media Type: DVD-R (Disc ID: PRINCORGM1)

I 12:13:15 Destination Media Supported Write Speeds: 2x, 4x, 6x, 8x

I 12:13:15 Destination Media Sectors: 2,298,496

 

I have two lots of blank DVDs, one lot bought long ago and those I used were still good when I last burnt successfully in May last year. I have another lot bought lately all have the same problem. Also different DVD blanks even on the same spindle report different number of sectors. I don't know why.

 

I have hereto attached the log I have found for your reference. You can see I did burn the DVDs successfully before on the same computer from the same lot of DVDs. By the way, I wonder why I don't see what I did today on the log. Does the program always log everything?

ImgBurn.log

healer ISF Newbie

healer

Posted
  • Author
Posted

DVD_zpsc47b1ff0.png

 

Even when I get 2298496 sectors I still get the same error message. By the way, if I get anything different what you say in the above table, does it mean the DVD blank is faulty?

healer ISF Newbie

healer

Posted
  • Author
Posted

I have downloaded and re-installed.

 

The new error message is "An error occurred in the application."

 

What does it say in the status bar at the bottom of the main window when that pops up? A screenshot would help.

 

Are you given the option to send a crash report? If so, please do that so I can take a look at exactly where it's crashing.

 

I have hereto attached a screenshot at one time I got the error message.

 

Where can I post-51061-0-85411700-1358398533_thumb.jpggive the option to send a crash report?

healer ISF Newbie

healer

Posted
  • Author
Posted

I've just tried and sent the bug report. Every time after the error happens I can never eject the drive and I have to resort to pricking the hole in the drive in order to release the DVD blank. It always says "An error occurred while ejecting 'DVD RW Drive (D:)'."

LIGHTNING UK! ISF God

LIGHTNING UK!

Posted
Posted

Thanks, got it.

 

thread $8d8 (TBurnThread):
ffffffff +00 ???
764d4623 +51 OLEAUT32.DLL           SysAllocStringLen
7727cda1 +63 ntdll.dll              bsearch
00a210c3 +2b ImgBurn.exe  madExcept _17209
008bf344 +34 ImgBurn.exe  Classes   _17197
008ddb74 +28 ImgBurn.exe  System    _16782
00a20fa5 +0d ImgBurn.exe  madExcept _17207
00a2100f +37 ImgBurn.exe  madExcept _17208
766ced6a +10 kernel32.dll           BaseThreadInitThunk
>> created by main thread ($ed8) at:
008ddbd4 +50 ImgBurn.exe  System    BeginThread

 

That's the callstack when the crash occurs and it tells me that it's not being caused by anything I'm doing. It's crashing before any of my code even starts running.

 

Sorry but I don't really know how to help you with this, it must just be something on your machine that's messing things up.

 

What you could try is burning in safe mode or temporarily disabling things like your antivirus to see if it makes a difference.

 

I can help with the drive tray not opening though. Just load ImgBurn again, switch to Write mode and click the Eject button in the 'Destination' box. It won't come out by pressing the button on the front of the drive because it has been locked. Using ImgBurn's eject button will unlock it and then eject it.

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