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Posted

I have created a number of DVDs now with addtional pdf files in the root folder.  I'm using DVDStyler to master the DVD - this produces a dvd-out folder with the required AUDIO_TS and VIDEO_TS folders.  I simply add the extra files to the dvd-out folder and then add the dvd-out folder to ImgBurn to create the ISO.

 

This appears to work properly.  Last term I created a set of two DVD's using exactly the same process, with the same audio and video codecs, similar numbers of files, etc.  Some customers say that one DVD works in their DVD player and the other doesn't.  I've tried remastering the DVD but with no success. I assume that ImgBurn puts the addtional files after the other folders, but wonder whether there is an ordering issue here, but I haven't been able to determine what the order of files is in the iso.  In Peazip, I can't see the original order of files, only a sorted order.

 

Thanks,

 

David

 

 

Log file contains:

; //****************************************\\
;   ImgBurn Version 2.5.7.0 - Log
;   Wednesday, 10 April 2013, 17:49:13
; \\****************************************//
;
;
I 17:40:05 ImgBurn Version 2.5.7.0 started!
I 17:40:05 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1)
I 17:40:05 Total Physical Memory: 1,832,056 KB  -  Available: 399,444 KB
W 17:40:05 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.
I 17:40:05 Initialising SPTI...
I 17:40:05 Searching for SCSI / ATAPI devices...
I 17:40:08 -> Drive 1 - Info: PIONEER DVD-RW  DVR-219L 1.01 (D:) (ATA)
I 17:40:08 Found 1 DVD±RW/RAM!
I 17:40:35 Operation Started!
I 17:40:35 Building Image Tree...
I 17:40:35 Checking Directory Depth...
I 17:40:35 Calculating Totals...
I 17:40:35 Preparing Image...
I 17:40:35 Checking Path Length...
I 17:40:35 Contents: 21 Files, 2 Folders
I 17:40:35 Content Type: DVD Video
I 17:40:35 Data Type: MODE1/2048
I 17:40:35 File System(s): ISO9660, UDF (1.02)
I 17:40:35 Volume Label: [Not Configured]
I 17:40:35 IFO/BUP 32K Padding: Enabled
I 17:40:35 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
I 17:40:35 TV System: PAL
I 17:40:35 Size: 2,508,222,010 bytes
I 17:40:35 Sectors: 1,224,723
I 17:40:35 Image Size: 2,508,849,152 bytes
I 17:40:35 Image Sectors: 1,225,024
I 17:40:35 Operation Successfully Completed! - Duration: 00:00:00
I 17:44:01 Operation Started!
I 17:44:01 Building Image Tree...
I 17:44:01 Checking Directory Depth...
I 17:44:01 Calculating Totals...
I 17:44:01 Preparing Image...
I 17:44:01 Checking Path Length...
I 17:44:01 Contents: 21 Files, 2 Folders
I 17:44:01 Content Type: DVD Video
I 17:44:01 Data Type: MODE1/2048
I 17:44:01 File System(s): ISO9660, UDF (1.02)
I 17:44:01 Volume Label: HEALING_SCHOOL_1
I 17:44:01 IFO/BUP 32K Padding: Enabled
I 17:44:01 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
I 17:44:01 TV System: PAL
I 17:44:01 Size: 2,508,222,010 bytes
I 17:44:01 Sectors: 1,224,723
I 17:44:01 Image Size: 2,508,849,152 bytes
I 17:44:01 Image Sectors: 1,225,024
I 17:44:14 Operation Successfully Completed! - Duration: 00:00:12
I 17:44:14 Operation Started!
I 17:44:14 Image Contents: 21 Files, 2 Folders
I 17:44:14 Image Sectors: 1,225,024 (MODE1/2048)
I 17:44:14 Image Size: 2,508,849,152 bytes
I 17:44:14 Image Single Layer Profile: DVD-R/RW (Media Capacity: 2,297,888)
I 17:44:14 Image Volume Identifier: HEALING_SCHOOL_1
I 17:44:14 Image Volume Set Identifier: 428A8D800012B136
I 17:44:14 Image Application Identifier: IMGBURN V2.5.7.0 - THE ULTIMATE IMAGE BURNER!
I 17:44:14 Image Implementation Identifier: ImgBurn
I 17:44:14 Image File System(s): ISO9660, UDF (1.02)
I 17:44:14 Destination File: V:\Without Limits\2013\Term 1\Iso\HEALING_SCHOOL_1B.ISO
I 17:44:14 Destination Free Space: 1,147,149,688,832 Bytes (1,120,263,368.00 KB) (1,094,007.20 MB) (1,068.37 GB)
I 17:44:14 Destination File System: NTFS
I 17:44:14 File Splitting: Auto
I 17:44:14 Writing Image...
I 17:49:12 Operation Successfully Completed! - Duration: 00:04:58
I 17:49:12 Average Write Rate: 8,221 KB/s (5.9x) - Maximum Write Rate: 15,669 KB/s (11.3x)
I 17:49:13 Close Request Acknowledged
I 17:49:13 Closing Down...
I 17:49:13 Shutting down SPTI...
I 17:49:13 ImgBurn closed!

Posted

You can / should use something like IsoBuster to check the order of the files.

 

That log just shows the creation of the image. I'd really need to see the log of the burn+verify process on the non-working disc. It would also be handy to know exactly which player models are having problems and what message gets displayed on them.

Posted

The DVD's have been duplicated on high speed copiers before they get to the end user.  I have tested the Master copy on my own DVD player at home (LG DV528H) with no problems.  The user reports that the DVD player reports No Disc or similar.

 

I have repeated the iso / burn / copy process twice from scratch with the same effect for the same group of files.

 

Here is the burn log for the master:

; //****************************************\\
;   ImgBurn Version 2.5.7.0 - Log
;   Wednesday, 10 April 2013, 17:59:15
; \\****************************************//
;
;
I 17:52:25 ImgBurn Version 2.5.7.0 started!
I 17:52:25 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1)
I 17:52:25 Total Physical Memory: 1,832,056 KB  -  Available: 757,784 KB
W 17:52:25 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.
I 17:52:25 Initialising SPTI...
I 17:52:25 Searching for SCSI / ATAPI devices...
I 17:52:26 -> Drive 1 - Info: PIONEER DVD-RW  DVR-219L 1.01 (D:) (ATA)
I 17:52:26 Found 1 DVD±RW/RAM!
I 17:53:24 Operation Started!
I 17:53:24 Source File: V:\Without Limits\2013\Term 1\Iso\HEALING_SCHOOL_1B.ISO
I 17:53:24 Source File Sectors: 1,225,024 (MODE1/2048)
I 17:53:24 Source File Size: 2,508,849,152 bytes
I 17:53:24 Source File Volume Identifier: HEALING_SCHOOL_1
I 17:53:24 Source File Volume Set Identifier: 428A8D800012B136
I 17:53:24 Source File Application Identifier: IMGBURN V2.5.7.0 - THE ULTIMATE IMAGE BURNER!
I 17:53:24 Source File Implementation Identifier: ImgBurn
I 17:53:24 Source File File System(s): ISO9660, UDF (1.02)
I 17:53:24 Destination Device: [3:0:0] PIONEER DVD-RW  DVR-219L 1.01 (D:) (ATA)
I 17:53:24 Destination Media Type: DVD-R (Disc ID: MCC 03RG20)
I 17:53:24 Destination Media Supported Write Speeds: 6x, 8x, 12x, 16x, 18x, 20x
I 17:53:24 Destination Media Sectors: 2,297,888
I 17:53:24 Write Mode: DVD
I 17:53:24 Write Type: DAO
I 17:53:24 Write Speed: 1x
I 17:53:24 Link Size: Auto
I 17:53:24 Lock Volume: Yes
I 17:53:24 Test Mode: No
I 17:53:24 OPC: No
I 17:53:24 BURN-Proof: Enabled
W 17:53:26 Write Speed Miscompare! - Wanted: 1,385 KB/s (1x), Got: 8,310 KB/s (6x)
W 17:53:26 The drive only supports writing these discs at 6x, 8x, 12x, 16x, 18x, 20x.
I 17:53:26 Advanced Settings - Optimal Writing Speed: No
I 17:53:28 Filling Buffer... (40 MB)
I 17:53:30 Writing LeadIn...
I 17:53:55 Writing Session 1 of 1... (1 Track, LBA: 0 - 1225023)
I 17:53:55 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 1225023)
I 17:59:01 Synchronising Cache...
I 17:59:15 Exporting Graph Data...
I 17:59:15 Graph Data File: C:\Users\David\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_DVD-RW_DVR-219L_1.01_WEDNESDAY-10-APRIL-2013_5-53_PM_MCC_03RG20_1x.ibg
I 17:59:15 Export Successfully Completed!
I 17:59:15 Operation Successfully Completed! - Duration: 00:05:47
I 17:59:15 Average Write Rate: 8,032 KB/s (5.8x) - Maximum Write Rate: 8,535 KB/s (6.2x)
I 17:59:15 Close Request Acknowledged
I 17:59:15 Closing Down...
I 17:59:15 Shutting down SPTI...
I 17:59:15 ImgBurn closed!
;
;

Thanks

 

David

Posted

Interesting would be to give them a master disc not a duplicated disc.

 

To rule out the additional files problem try this:

 

Make a disc without the additional files and test it on problematic players. If all ok move forward.

 

Make another disc in this way: add the VIDEO_TS folder to the session (you can ignore AUDIO_TS if you want, the program will make it from scratch anyway) than add the rest of the files. This way the additional files will be placed after the video files. Test it in the problematic players.

 

If this brings no joy, try to put the additional files in a folder (Z_ADDITIONS) see if it works this way.

 

 

BTW, set a higher speed, 1x isn't available.

 

I 17:53:24 Write Speed: 1x

W 17:53:26 Write Speed Miscompare! - Wanted: 1,385 KB/s (1x), Got: 8,310 KB/s (6x)
W 17:53:26 The drive only supports writing these discs at 6x, 8x, 12x, 16x, 18x, 20x.

 

I 17:59:15 Average Write Rate: 8,032 KB/s (5.8x) - Maximum Write Rate: 8,535 KB/s (6.2x)

 

Posted

Thanks for the helpful suggestions. I'll make a few different disks and see what happens.

 

Will get back to you next week.

 

David

Posted

Hi,

 

I have created the new DVD as suggested, by adding the VIDEO folder first.  I have not yet been able to deliver the DVD to the customer, but I have been inspecting the ISO file using 7z.  When I list the contents of the ISO, the output is always in alpha order, even though I added the VIDEO folder first (I see why you suggest adding a Z_... folder).

 

It thus does not appear to make any difference which order the files/folders are added in ImgBurn.  I wonder whether the command you are using to create the ISO file is sorting the files into alpha order before zipping them.  Is there a different way of doing this to ensure the files are added to the iso in the order they are added to ImgBurn?  Or can you change the code so that the VIDEO and AUDIO folders are always added first to ensure that hybrid disks have the correct format?

 

Thanks,

 

David

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