Senior38 Posted May 4, 2013 Posted May 4, 2013 PC = HP Pavilion p6-2109eo with OS = Windows 7 Home Premium. Purchased as new Dec. 2012. Originally I had the problem: Img gets stuck 'Searching for SCSI / ATAPI devices". I then run the Debug Mode Reg file. It found the drive. Then tried to erase with ImgBurn a DVD disc. Used Quick erase. No result. The logs I got are enclosed. Help appreciated. I 19:27:16 ImgBurn Version 2.5.7.0 started!I 19:27:16 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1)I 19:27:16 Total Physical Memory: 3 656 552 KB - Available: 2 194 396 KBW 19:27:16 I/O Interface 'Debug Mode' Enabled!I 19:27:16 Initialising SPTI...I 19:27:16 Searching for SCSI / ATAPI devices...I 19:27:17 Initialising Device (\\?\scsi#cdrom&ven_hp&prod_dvd_rw_ad-7250h5#4&bfeaf4f&0&020000#{53f56308-b6bf-11d0-94f2-00a0c91efb8b})...I 19:28:05 Device Address: [0:0:0]I 19:28:05 Drive Letter: (E:)I 19:28:05 Family Tree:I 19:28:05 -> ACPI x64-based PCI 19:28:05 -> Microsoft ACPI-Compliant SystemI 19:28:05 -> PCI-väyläI 19:28:05 -> AMD SATA Controller (VEN_1022&DEV_7801 - AMD - amd_sata - v1.2.1.292)I 19:28:05 -> CD-ROM Drive (hp DVD RW AD-7250H5 SATA CdRom Device) (Bus Number 2, Target Id 0, LUN 0)I 19:30:48 Device Maximum Transfer Length: 1 048 576I 19:30:48 Device Maximum Physical Pages: 257I 19:30:48 Device Alignment Mask: 1I 19:30:48 Device Bus Type (Adapter/Device): SATA / SATAI 19:30:48 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:30:48 CDB: 12 00 00 00 60 00I 19:30:48 CDB Interpretation: InquiryI 19:33:31 BUFFER: 05 80 00 32 5B 00 00 00 68 70 20 20 20 20 20 20 44 56 44 20 52 57 20 41 44 2D 37 32 35 30 48 35 31 48 4E 4B 20 4A 75 6E 31 34 2C 32 30 31 31 36 32 34 32 30 38 4C 31 31 00 00 00 00 00 00 00 00I 19:33:31 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:33:31 CDB: 5A 00 2A 00 00 00 00 00 FC 00I 19:33:31 CDB Interpretation: Mode Sense (10) - Page Code (0x2A) - CD/DVD Capabilities and Mechanical StatusI 19:36:14 BUFFER: 00 2A 41 00 00 00 00 00 2A 22 3F 37 F1 77 29 20 2B 48 00 00 08 00 2B 48 00 00 0A D2 0A D2 00 01 00 00 00 00 0A D2 00 01 00 00 0A D2 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00I 19:36:14 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:36:14 CDB: 46 02 01 08 00 00 00 00 FC 00I 19:36:14 CDB Interpretation: Get Configuration - Drive Serial NumberI 19:38:57 BUFFER: 00 00 00 14 00 00 00 14 01 08 03 0C 31 36 32 34 32 30 38 4C 31 31 31 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00I 19:38:57 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:38:57 CDB: 46 02 00 03 00 00 00 00 10 00I 19:38:57 CDB Interpretation: Get Configuration - Removable MediumI 19:41:40 BUFFER: 00 00 00 0C 00 00 00 14 00 03 07 04 39 00 00 00I 19:41:40 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:41:40 CDB: 46 02 01 02 00 00 00 00 10 00I 19:41:40 CDB Interpretation: Get Configuration - Embedded ChangerI 19:44:23 BUFFER: 00 00 00 04 00 00 00 14 00 00 00 00 00 00 00 00I 19:44:23 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:44:23 CDB: 46 02 01 07 00 00 00 00 10 00I 19:44:23 CDB Interpretation: Get Configuration - Real Time StreamingI 19:47:06 BUFFER: 00 00 00 0C 00 00 00 14 01 07 15 04 3F 00 00 00I 19:47:06 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:47:06 CDB: 46 02 00 1D 00 00 00 00 0C 00I 19:47:06 CDB Interpretation: Get Configuration - Multi-ReadI 19:49:49 BUFFER: 00 00 00 08 00 00 00 14 00 1D 00 00I 19:49:49 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:49:49 CDB: 46 02 00 1E 00 00 00 00 10 00I 19:49:49 CDB Interpretation: Get Configuration - CD ReadI 19:52:32 BUFFER: 00 00 00 0C 00 00 00 14 00 1E 08 04 03 00 00 00I 19:52:33 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:52:33 CDB: 46 02 00 1F 00 00 00 00 10 00I 19:52:33 CDB Interpretation: Get Configuration - DVD ReadI 19:55:15 BUFFER: 00 00 00 0C 00 00 00 14 00 1F 05 04 01 00 01 00I 19:55:15 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:55:15 CDB: 46 02 00 27 00 00 00 00 10 00I 19:55:15 CDB Interpretation: Get Configuration - CD-RW CAV WriteI 19:55:15 BUFFER: 00 00 00 0C 00 00 00 14 00 27 00 04 00 00 00 00I 19:55:15 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:55:15 CDB: 46 02 00 2A 00 00 00 00 10 00I 19:55:15 CDB Interpretation: Get Configuration - DVD+RWI 19:57:58 BUFFER: 00 00 00 0C 00 00 00 14 00 2A 04 04 01 00 00 00I 19:57:58 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 19:57:58 CDB: 46 02 00 2B 00 00 00 00 10 00I 19:57:58 CDB Interpretation: Get Configuration - DVD+RI 20:00:42 BUFFER: 00 00 00 0C 00 00 00 14 00 2B 00 04 01 00 00 00I 20:00:42 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:00:42 CDB: 46 02 00 2D 00 00 00 00 10 00I 20:00:42 CDB Interpretation: Get Configuration - CD Track at OnceI 20:03:25 BUFFER: 00 00 00 0C 00 00 00 14 00 2D 08 04 57 00 3F 09I 20:03:25 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:03:25 CDB: 46 02 00 2E 00 00 00 00 10 00I 20:03:25 CDB Interpretation: Get Configuration - CD MasteringI 20:06:08 BUFFER: 00 00 00 0C 00 00 00 14 00 2E 04 04 7F 00 0B F0I 20:06:08 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:06:08 CDB: 46 02 00 2F 00 00 00 00 10 00I 20:06:08 CDB Interpretation: Get Configuration - DVD-R/-RW WriteI 20:08:51 BUFFER: 00 00 00 0C 00 00 00 14 00 2F 09 04 4E 00 00 00I 20:08:52 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:08:52 CDB: 46 02 00 33 00 00 00 00 FC 00I 20:08:52 CDB Interpretation: Get Configuration - Layer Jump RecordingI 20:11:34 BUFFER: 00 00 00 10 00 00 00 14 00 33 00 08 00 00 00 01 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00I 20:11:34 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:11:34 CDB: 46 02 00 3A 00 00 00 00 10 00I 20:11:34 CDB Interpretation: Get Configuration - DVD+RW Dual LayerI 20:14:17 BUFFER: 00 00 00 04 00 00 00 14 00 00 00 00 00 00 00 00I 20:14:17 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:14:17 CDB: 46 02 00 3B 00 00 00 00 10 00I 20:14:17 CDB Interpretation: Get Configuration - DVD+R Dual LayerI 20:17:00 BUFFER: 00 00 00 0C 00 00 00 14 00 3B 00 04 01 00 00 00I 20:17:00 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:17:00 CDB: 46 02 00 40 00 00 00 00 28 00I 20:17:00 CDB Interpretation: Get Configuration - BD Read FeatureI 20:17:00 BUFFER: 00 00 00 04 00 00 00 14 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00I 20:17:00 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:17:00 CDB: 46 02 00 41 00 00 00 00 20 00I 20:17:00 CDB Interpretation: Get Configuration - BD Write FeatureI 20:17:00 BUFFER: 00 00 00 04 00 00 00 14 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00I 20:17:00 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:17:00 CDB: 46 02 00 50 00 00 00 00 14 00I 20:17:00 CDB Interpretation: Get Configuration - HD DVD ReadI 20:17:00 BUFFER: 00 00 00 04 00 00 00 14 00 00 00 00 00 00 00 00 00 00 00 00I 20:17:00 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:17:00 CDB: 46 02 00 51 00 00 00 00 14 00I 20:17:00 CDB Interpretation: Get Configuration - HD DVD WriteI 20:17:00 BUFFER: 00 00 00 04 00 00 00 14 00 00 00 00 00 00 00 00 00 00 00 00I 20:17:00 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:17:00 CDB: 46 02 01 0D 00 00 00 00 10 00I 20:17:00 CDB Interpretation: Get Configuration - AACSI 20:17:00 BUFFER: 00 00 00 04 00 00 00 14 00 00 00 00 00 00 00 00I 20:17:00 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:17:00 CDB: 46 02 00 00 00 00 00 00 FC 00I 20:17:00 CDB Interpretation: Get Configuration - Profile ListI 20:17:00 BUFFER: 00 00 00 40 00 00 00 14 00 00 03 38 00 2B 00 00 00 1B 00 00 00 1A 00 00 00 16 00 00 00 15 00 00 00 14 01 00 00 13 01 00 00 12 00 00 00 11 00 00 00 10 00 00 00 0A 00 00 00 09 00 00 00 08 00 00I 20:17:00 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:17:00 CDB: 5A 00 3F 00 00 00 00 08 00 00I 20:17:00 CDB Interpretation: Mode Sense (10) - Page Code (0x3F) - All Mode PagesI 20:17:00 BUFFER: 00 C6 41 00 00 00 00 00 01 0A 80 0F 00 00 00 00 00 00 00 00 05 32 61 24 08 00 00 00 00 00 00 00 00 10 00 96 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00I 20:17:00 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:17:00 CDB: 46 02 FF 33 00 00 00 00 10 00I 20:17:00 CDB Interpretation: Get Configuration - LightScribeI 20:17:00 BUFFER: 00 00 00 04 00 00 00 14 00 00 00 00 00 00 00 00I 20:17:00 [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:17:00 CDB: A4 00 00 00 00 00 00 00 00 08 08 00I 20:17:00 CDB Interpretation: Report Key - RPC StateI 20:17:06 BUFFER: 00 06 00 00 64 FD 01 00I 20:17:06 -> Drive 1 - Info: hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 20:17:06 Found 1 DVD±RW/RAM! TRYING TO ERASE DVDRW DISC:I 20:59:26 ImgBurn Version 2.5.7.0 started!I 20:59:26 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1)I 20:59:26 Total Physical Memory: 3 656 552 KB - Available: 2 207 372 KBI 20:59:26 Initialising SPTI...I 20:59:26 Searching for SCSI / ATAPI devices...I 21:00:26 -> Drive 1 - Info: hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 21:00:26 Found 1 DVD±RW/RAM!I 21:02:16 Operation Started!I 21:02:16 Device: [0:0:0] hp DVD RW AD-7250H5 1HNK (E:) (SATA)I 21:02:16 Media Type: DVD+RWI 21:02:16 Quick Erase: YesPROGRAM GOT STUCK HERE!
LIGHTNING UK! Posted May 4, 2013 Posted May 4, 2013 It should tell you what it's doing in the status bar of the main window... what does it say?
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