sometime imgburn doesn't detect my dvd

[rosanna]

hi

 

sometime imgburn doesn't detect my dvd

 

i found out this error

The following boot-start or system-start driver(s) failed to load: cdrom

 

this did not happen every boots but only sometime

 

do you know i can i fix it?

 

thanks

the only security program is smart security 5

windows7 64bit

[LIGHTNING UK!]

This isn't an ImgBurn issue, it's a system issue.

 

Try Googling to find out why the 'cdrom' service might be failing to start.

[rosanna]

This isn't an ImgBurn issue, it's a system issue.

 

Try Googling to find out why the 'cdrom' service might be failing to start.

 

thanks!!

 

may i ask you some feebacks?

the drive is new and the motherboard too

are both asus

do you think it's a windows 7 issue or hardware according your experience?

 

i would appreciate it a lot

thanks

 

ps i guess there are few dvd burner lg , ausus and other very few brands

[LIGHTNING UK!]

Well the first thing to check / change would be the SATA port you've connected it to and the cable you used.

 

Make sure it's plugged into the Intel (assuming it's an Intel board) chipset SATA port and not any 3rd party (Marvell, JMicron etc) chipset SATA port.