GodGibson Posted September 16, 2013 Posted September 16, 2013 I've being having a problem with my drives that I have just purchased one of them works perfectly while the other one keeps failing with this error. I've updated them both to the latest firmware and tried different discs. Sometimes they both work perfectly but then one of the new drives always comes up with this error. I've burned with other writing software and not had a problem with it so just wondering what's going on as imgburn is my favourite. I 12:30:33 ImgBurn Version 2.5.8.0 started!I 12:30:33 Microsoft Windows 8 Professional x64 Edition (6.2, Build 9200)I 12:30:34 Total Physical Memory: 8,354,952 KiB - Available: 5,820,436 KiBW 12:30:34 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.I 12:30:34 Initialising SPTI...I 12:30:34 Searching for SCSI / ATAPI devices...I 12:30:34 -> Drive 1 - Info: PLEXTOR DVDR PX-891SA 1.06 (D:) (SATA)I 12:30:34 -> Drive 2 - Info: DiscSoft Virtual 1.0c (G:) (Virtual)I 12:30:35 -> Drive 3 - Info: HL-DT-ST BD-RE BH10LS30 1.01-A0 (E:) (SATA)I 12:30:36 -> Drive 4 - Info: PLEXTOR DVDR PX-891SA 1.06 (F:) (SATA)I 12:30:36 Found 2 DVD±RW/RAMs, 1 BD-ROM and 1 BD-RE!I 12:31:22 Operation Started!I 12:31:22 Source File: C:\Users\Ryan\Documents\Torrent Downloads\Windows Vista And Windows 7\Windows 7 (64bit)\Windows 7 64bit.isoI 12:31:22 Source File Sectors: 1,620,839 (MODE1/2048)I 12:31:22 Source File Size: 3,319,478,272 bytesI 12:31:22 Source File Volume Identifier: Windows 7 (64bit) - Repair DiscI 12:31:22 Source File Volume Set Identifier: c4ac2580MS UDFBridgeI 12:31:22 Source File Application Identifier: CDIMAGE 2.54 (01/01/2005 TM)I 12:31:22 Source File Implementation Identifier: Microsoft CDIMAGE UDFI 12:31:22 Source File File System(s): ISO9660 (Bootable), UDF (1.02)I 12:31:22 Destination Device: [1:0:0] PLEXTOR DVDR PX-891SA 1.06 (D:) (SATA)I 12:31:22 Destination Media Type: DVD-R (Disc ID: RITEKG05)I 12:31:22 Destination Media Supported Write Speeds: 6x, 8xI 12:31:22 Destination Media Sectors: 2,297,888I 12:31:22 Write Mode: DVDI 12:31:22 Write Type: DAOI 12:31:22 Write Speed: MAXI 12:31:22 Link Size: AutoI 12:31:22 Lock Volume: YesI 12:31:22 Test Mode: NoI 12:31:22 OPC: NoI 12:31:22 BURN-Proof: EnabledI 12:31:23 Write Speed Successfully Set! - Effective: 11,080 KB/s (8x)I 12:31:23 Filling Buffer... (80 MiB)I 12:31:34 Writing LeadIn...W 12:32:30 Failed to Write Sectors 192 - 223 - Reason: No Additional Sense InformationW 12:32:30 Retrying (1 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (2 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (3 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (4 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (5 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (6 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (7 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (8 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (9 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (10 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (11 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (12 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (13 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (14 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (15 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (16 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (17 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (18 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (19 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatW 12:34:38 Retrying (20 of 20)...W 12:34:38 Retry Failed - Reason: Cannot Write Medium - Incompatible FormatE 12:35:14 Failed to Write Sectors 192 - 223 - Reason: No Additional Sense InformationI 12:35:14 Synchronising Cache...W 12:35:17 User opted to skip the 'Close Track/Session/Disc' functions.E 12:35:17 Failed to Write Image!E 12:35:17 Operation Failed! - Duration: 00:03:54I 12:35:17 Average Write Rate: 0 KiB/s (0.0x) - Maximum Write Rate: 0 KiB/s (0.0x) Weird PX-891SA 1.06 (F:) drive works perfectly on all discs and does not error out once. But PX-891SA 1.06 (D:) errors out all the time like this like above. Hopefully you could give me a hand in resolving this problem as I've just bought them both.
ianymaty Posted September 16, 2013 Posted September 16, 2013 Did you tried switch the ports? Replace one with the other, see how it works. Make sure they are both on the motherbord primary chipset not on some third party chipset controller.
GodGibson Posted September 16, 2013 Author Posted September 16, 2013 (edited) Did you tried switch the ports? Replace one with the other, see how it works. Make sure they are both on the motherbord primary chipset not on some third party chipset controller. 3rd party drivers like a Marvel Sata controller? My motherboard has 6 Sata ports most of them are in use Harddrive and Blu-ray player use Intel's driver while the Plextor use the Marvel Drivers. Have also uninstalled the drivers which IDE /ATA controllers so they have refreshed hopefully this works. Its weird the drive works fine sometimes and other times it just has countless issues. Driver got to about 12% and the error happened again. ruining all my discs. Edited September 16, 2013 by GodGibson
spinningwheel Posted September 16, 2013 Posted September 16, 2013 I 12:31:22 Destination Media Type: DVD-R (Disc ID: RITEKG05) Drives are fussy sometimes and do not like the same media that other drives like. Read this: http://forum.imgburn.com/index.php?showtopic=8000 Although it is written in regards to dual layered discs, the same info applies to single layer discs such as yours. Since your drive only "sees" the disc at 6x or 8x try the 6x speed instead of max (8x).
ianymaty Posted September 16, 2013 Posted September 16, 2013 If you can't manage to make it work on Marvell controller with updated drivers, move the drive to Intel's port.
GodGibson Posted September 16, 2013 Author Posted September 16, 2013 Its weird though because one of the drivers works perfect on the Marvell controllers I've got two of the same drives. Plextor - One works , one doesn't. Im beginning to think the drive just has a fault as the Blu-ray drive and one Plextor drive works perfect. Other one is bad.
ianymaty Posted September 16, 2013 Posted September 16, 2013 Send it back if it's under warranty period.
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