Medium not present problem

[amitaik]

Hello everybody.

First of all, I searched and searched for answers and couldnt find anything to help me.

I am trying to burn a game for my XBOX. Something that had no problems a few months ago.

I am using an iXtreme IATAPI iHAS524 and Verbatim DVD+R x8 DL discs.

 

I 10:52:37 ImgBurn Version 2.5.8.0 started!

I 10:52:37 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1)

I 10:52:37 Total Physical Memory: 4,192,760 KiB  -  Available: 2,197,004 KiB

I 10:52:37 Initialising SPTI...

I 10:52:37 Searching for SCSI / ATAPI devices...

I 10:52:37 -> Drive 1 - Info: DTSOFT BDROM 1.05 (F:) (Virtual)

I 10:52:38 -> Drive 2 - Info: ATAPI iHAS524   B AL2A (E:) (ATA)

I 10:52:38 Found 1 DVD±RW/RAM and 1 BD-ROM!

 

No matter what I try, the burning icon is grayed out and below it says "Device not ready (Medium not present - tray closed)".

 

 

Thank you so much!

 

[Henderson]

Greetings.  amitaik, same problem here.  Used ImgBurn for over one year, never a glitch.  Backing up a commercially purchased DVD just now.  Original burned as always to dedicated video HDD.  Fails to see blank 8.5GB Verbatim DVD +R DL in either Pioneer Drive.  See ImgBurn Log below:

 

I 11:36:38 ImgBurn Version 2.5.8.0 started!
I 11:36:38 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1)
I 11:36:38 Total Physical Memory: 12,573,812 KiB  -  Available: 8,934,916 KiB
I 11:36:38 Initialising SPTI...
I 11:36:38 Searching for SCSI / ATAPI devices...
I 11:36:39 -> Drive 1 - Info: PIONEER DVD-RW  DVR-216D 1.07-GENERAL (D:) (ATA)
I 11:36:40 -> Drive 2 - Info: PIONEER DVD-RW  DVR-216D 1.08-GENERAL (H:) (ATAPI)
I 11:36:40 Found 2 DVD±RWs!

 

As with above compadre, my file to disc burn icon is greyed out.  Below that is banner message that reads:   "Device Not Ready (Medium Not Present - Tray Closed)"

[LIGHTNING UK!]

That status come from the drive, this is nothing to do with ImgBurn.

 

If your drive can't see the disc then it's a hardware issue or you've got a problem on your system whereby the drive's real status is being misreported.

 

Try in safe mode.