baggies666 Posted November 6, 2013 Posted November 6, 2013 (edited) Hello I have a Optiarc 5208 (plus) which works fine when enclosed in my desktop case, the problem I have is that I want it to work with my laptop as travelling soon but it does not. Near the end when its close to finalising it seems I get errors, I have not adjusted any burn settings as it worked on desktop with nothing adjusted, please can anyone advise on what settings I have to change so this works on laptop, via desktop I have had no problems. Laptop Dell 15r connection trying sata to esata with this burn, usb connection was worse for me different error I have tried updating firmware but this made took away the extra disk space burning so I reverted back to what it came with a few weeks ago. Thanks 2.txt Edited November 6, 2013 by baggies666
LIGHTNING UK! Posted November 6, 2013 Posted November 6, 2013 It looks like the drive is being removed from the OS. It could be a driver thing... which controller does that esata port run off? Right click the drive selection box and click 'Family Tree'. Close the prompt that comes up and then copy + paste everything from the Log window please.
baggies666 Posted November 6, 2013 Author Posted November 6, 2013 (edited) Thanks for the reply, I thought I knew my way around windows 7 but I cannot work out where to go so please make it simple for me and will post what you need. I have looked in device manager and see that the esata connects to port 5 Intel® 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18 I think you are right though as I done a test via esata on the desktop without putting the unit inside and it worked fine ex for a couple of waiting for buffers to recover. I looked at the specs and its a dual esata and usb 2 port Edited November 6, 2013 by baggies666
LIGHTNING UK! Posted November 6, 2013 Posted November 6, 2013 When you're in Write mode within ImgBurn, just right click the 'Destination' drive selection drop down box. You'll find 'Family Tree' on the menu that pops up.
LIGHTNING UK! Posted November 6, 2013 Posted November 6, 2013 Try installing v10.8 of the Intel Rapid Storage Technology driver.
baggies666 Posted November 6, 2013 Author Posted November 6, 2013 Went onto the intel website updated to latest drivers but another disk failed, finalise disk failed, it does seem to be that its removed from windows, this is not done on the desktop 26.txt
LIGHTNING UK! Posted November 6, 2013 Posted November 6, 2013 That looks like 11.2, not 10.8 If you're going for the latest, I thought they were up to 12.8 now. In any case, if your port is just going to keep timing out early when the drive is processing a command, you're probably out of luck. If you've got any Slysoft / Elaborate Bytes software installed then you could try switching the I/O Interface over to ElbyCDIO in the setting. It may bypass whatever's making it time out early and causing the drive to vanish from the OS. What error were you getting when connected via USB?
baggies666 Posted November 8, 2013 Author Posted November 8, 2013 (edited) Since you said 11. I installed that instead of 12, following instructions for a change, It was a time out error with the usb over the past couple of days I have reset my laptop & put windows on fresh, then tested the burner and it worked fine, while I do not have a clue what was causing the problem I did have a lot of junk on it. I have now finished putting programmes back and tested the burner it worked fine again , on closing IB I get an error, attached txt file, I tried to install again still same error, it does not affect my burning so not urgent. Thanks 1.txt Edited November 9, 2013 by baggies666
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