GetAudioInformation_DirectShow Failed!

[BuckGR]

Recently purchased an MP3 album off Amazon and when trying to create a .cue file with ImgBurn to burn into an audio disc came up with this error on two of the tracks:

"GetAudioInformation_DirectShow Failed!
...file name...
Reason: DecodedSize == 0"

 

Where the ...file name... is the file name/location.  All mp3 files play on my laptop and the rest will load into a cue file.  Tried to delete and redownload through amazon customer support with no change.  Does anybody know how to solve this problem?

[LIGHTNING UK!]

If you email one of the problem files to 'support' (check the programs about box), I'll take a look at it.

 

What OS are you running?

[BuckGR]

Windows 7 64bit, I'll send the email right now.

[LIGHTNING UK!]

Can I ask, did it actually give you a value in the 'Time' column for those problem files?

 

My Windows 7 machine can't decode those MP3 files via DirectShow, so you must have additional filters installed that think they can but then fail. Mine then falls back to ACM decoding and that works fine.

[ianymaty]

Isn't this the old problem with the "artwork" present in the mp3tag?

[LIGHTNING UK!]

I expect so, yes.

 

But ACM would work if the other filters installed on the OP's machine weren't claiming they could decode it ok.

[BuckGR]

I will have to check to tonight after work.

 

I'm sorry, but I'm kinda out of the loops on this stuff- why would/wouldn't I have directshow ot other "filters" installed and working?

[LIGHTNING UK!]

If you add the mp3 to the CUE window and right click it, see if anything useful comes up when you get the program to show the directshow filter list. It may tell you which filters are being pulled into the conversion 'graph' by the OS.

[BuckGR]

time is "unknown, The filter list is attached.