Cant create ISO it just makes a small file

[andy3083]

Hi all,

 

I don't even know what to call this problem. I'm creating ISO's of all my DVD's and decided that one computer is not getting it done fast enough. So I installed it on another computer but cant get it to work. It goes through the process in about 4 seconds and creates a small file usually about 9kb.

 

Anyone know what im doing wrong?

 

Thanks

 

I 21:59:51 Operation Started!

I 21:59:51 Source Device: [1:0:0] PBDS CDRWDVD DH-48C2S ND11 (D:) (ATA)

I 21:59:51 Source Media Type: DVD+RW (Book Type: DVD-ROM) (Disc ID: MKM-A02-00)

I 21:59:51 Source Media Supported Read Speeds: 2x, 4x, 6x, 8x, 10x, 12x

I 21:59:51 Source Media Supported Write Speeds: 6.1x

I 21:59:51 Source Media Sectors: 2,253,185 (Track Path: PTP)

I 21:59:51 Source Media Size: 4,614,522,880 bytes

I 21:59:51 Source Media Volume Identifier: DEEP_PURPLE

I 21:59:51 Source Media Volume Set Identifier: UNDEFINED

I 21:59:51 Source Media File System(s): ISO9660

I 21:59:51 Read Speed (Data/Audio): MAX / 8x

I 21:59:51 Destination File: F:\DEEP_PURPLE.ISO

I 21:59:51 Destination Free Space: 891,447,300,096 Bytes (870,554,004.00 KiB) (850,150.39 MiB) (830.22 GiB)

I 21:59:51 Destination File System: NTFS

I 21:59:51 File Splitting: Auto

I 21:59:52 Read Speed - Effective: 4.8x - 12x

I 21:59:53 Reading Session 1 of 1... (1 Track, LBA: 0 - 0)

I 21:59:53 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 0)

I 21:59:55 Exporting Graph Data...

I 21:59:55 Graph Data File: C:\Users\Desktop\AppData\Roaming\ImgBurn\Graph Data Files\PBDS_CDRWDVD_DH-48C2S_ND11_10-MARCH-2014_21-59_MKM-A02-00.ibg

I 21:59:55 Export Successfully Completed!

I 21:59:55 Operation Successfully Completed! - Duration: 00:00:03

I 21:59:55 Average Read Rate: 0 KiB/s (0.0x) - Maximum Read Rate: 0 KiB/s (0.0x)

 

[LIGHTNING UK!]

Copy + paste all of the disc info from the box on the right when you're in Read mode please.

 

Your drive may not be reporting certain things properly for that disc.

[andy3083]

Thanks for your reply. Below if the info. Just so you know I have tried multiple DVD's and all the disks that don't work in this machine do work in my other machine. I am using Any DVD and IMGBurn 2.5.8.0. Dont know if any of that helps.

 

PBDS CDRWDVD DH-48C2S ND11 (ATA)

Current Profile: DVD+RW

 

Disc Information:

Status: Complete

State of Last Session: Complete

Erasable: No

Formatted: No

Sessions: 1

Sectors: 2,295,104

Size: 4,700,372,992 bytes

Time: 510:03:29 (MM:SS:FF)

MID: MKM-A02-00

Supported Read Speeds: 2x, 4x, 6x, 8x, 10x, 12x

Current Read Speed: 4.8x - 12x

 

File System Information:

Sectors: 2,253,185

Size: 4,614,522,880 bytes

Time: 500:44:35 (MM:SS:FF)

 

TOC Information:

Session 1... (LBA: 0)

-> Track 01  (Mode 1, LBA: 0 - 2295103)

-> LeadOut  (LBA: 2295104)

 

Track Information:

Session 1...

-> Track 01 (LTSA: 0, LTS: 1, LRA: 0)

 

Physical Format Information (Last Recorded):

Disc ID: MKM-A02-00

Book Type: DVD-ROM

Part Version: 1

Disc Size: 120 mm

Maximum Read Rate: 10.08 Mbps

Number of Layers: 1

Track Path: Parallel Track Path (PTP)

Linear Density: 0.267 um/bit

Track Density: 0.74 um/track

First Physical Sector of Data Area: 196,608

Last Physical Sector of Data Area: 2,491,711

Last Physical Sector in Layer 0: 0

[LIGHTNING UK!]

Track Information:

 

Session 1...

 

-> Track 01 (LTSA: 0, LTS: 1, LRA: 0)

This is the problem here, your drive is returning bad information. 'LTS' is the 'Logical Track Size'. Your drive is saying it's only 1 sector long, hence why ImgBurn is just reading sector 0.

 

The ND12 firmware update may fix the problem... it may not.

 

http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=R185338

[dbminter]

The track size was the first thing I noticed, too.  Had no idea what could be done to fix it, though. 

[LIGHTNING UK!]

Another thread with the exact same drive / problem from back in 2011.

 

http://forum.imgburn.com/index.php?/topic/18065-unable-to-create-an-image-file-iso/

[andy3083]

Thanks for the reply guys. I tries the firmware update but no good. I've swapped to an external DVD drive and that works great. Must be a problem with those drives.

 

Thanks again