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Posted

No matter what I try, I can't get it to burn. Setting up the files was fine, the problems began after I clicked the "Build" button. Here are two screencaps of the error messages I received:

 

gyj1.jpg

 

djwx.jpg

 

 

I know you would want a logfile, but I accidentally closed ImgBurn before I could get it. I really don't want to have to waste another BD-R disc, just to get that logfile (I've already wasted 6 discs by trying to resolve this by myself).

 

Here's a logfile after just opening Imgburn:

 

55nn.jpg

 

 

Posted

You can access the auto-saved log via the Help menu.

ok, I found the logfile you were talking about.  It listed a lot of data, but I'm posting the important one below:

 

; //****************************************\\

;   ImgBurn Version 2.5.8.0 - Log

;   Thursday, 13 March 2014, 17:23:45

; \\****************************************//

;

;

I 06:28:52 ImgBurn Version 2.5.8.0 started!

I 06:28:52 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1)

I 06:28:52 Total Physical Memory: 12,573,880 KiB  -  Available: 6,487,880 KiB

W 06:28:52 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.

I 06:28:52 Initialising SPTI...

I 06:28:52 Searching for SCSI / ATAPI devices...

I 06:28:53 -> Drive 1 - Info: SONY BD RW BWU-500S 2.63 (D:) (ATA)

I 06:28:53 Found 1 BD-RE!

I 17:13:37 Operation Started!

I 17:13:37 Building Image Tree...

I 17:13:37 Calculating Totals...

I 17:13:37 Preparing Image...

I 17:13:37 Contents: 17 Files, 15 Folders

I 17:13:37 Content Type: BD Video

I 17:13:37 Data Type: MODE1/2048

I 17:13:37 File System(s): UDF (2.50)

I 17:13:37 Volume Label: [Not Configured]

I 17:13:37 Size: 16,054,654,220 bytes

I 17:13:37 Sectors: 7,839,198

I 17:13:37 Image Size: 16,055,664,640 bytes

I 17:13:37 Image Sectors: 7,839,680

I 17:13:37 Operation Successfully Completed! - Duration: 00:00:00

I 17:18:21 Operation Started!

I 17:18:21 Building Image Tree...

I 17:18:21 Calculating Totals...

I 17:18:21 Preparing Image...

I 17:18:21 Contents: 17 Files, 15 Folders

I 17:18:21 Content Type: BD Video

I 17:18:21 Data Type: MODE1/2048

I 17:18:21 File System(s): UDF (2.50)

I 17:18:21 Volume Label: Toy Story (1995)

I 17:18:21 Size: 16,054,654,220 bytes

I 17:18:21 Sectors: 7,839,198

I 17:18:21 Image Size: 16,055,664,640 bytes

I 17:18:21 Image Sectors: 7,839,680

I 17:18:33 Operation Successfully Completed! - Duration: 00:00:12

I 17:18:33 Operation Started!

I 17:18:33 Source File: -==/\/[bUILD IMAGE]\/\==-

I 17:18:33 Source File Sectors: 7,839,680 (MODE1/2048)

I 17:18:33 Source File Size: 16,055,664,640 bytes

I 17:18:33 Source File Volume Identifier: Toy Story (1995)

I 17:18:33 Source File Volume Set Identifier: 446D8A4A00779F5E

I 17:18:33 Source File Application Identifier: ImgBurn v2.5.8.0

I 17:18:33 Source File Implementation Identifier: ImgBurn

I 17:18:33 Source File File System(s): UDF (2.50)

I 17:18:33 Destination Device: [1:1:0] SONY BD RW BWU-500S 2.63 (D:) (ATA)

I 17:18:33 Destination Media Type: BD-R (Disc ID: VERBAT-IMe-000)

I 17:18:33 Destination Media Supported Write Speeds: 4x, 6x

I 17:18:33 Destination Media Sectors: 12,219,392

I 17:18:33 Write Mode: BD

I 17:18:33 Write Type: DAO

I 17:18:33 Write Speed: MAX

I 17:18:33 Hardware Defect Management Active: No

I 17:18:33 BD-R Verify Not Required: Yes

I 17:18:33 Link Size: Auto

I 17:18:33 Lock Volume: Yes

I 17:18:33 Test Mode: No

I 17:18:33 OPC: No

I 17:18:33 BURN-Proof: Enabled

I 17:18:35 Write Speed Successfully Set! - Effective: 26,970 KB/s (6x)

I 17:19:05 Filling Buffer... (40 MiB)

I 17:19:05 Writing LeadIn...

W 17:19:28 Failed to Write Sectors 2816 - 2847 - Reason: Invalid Address For Write

W 17:19:28 Retrying (1 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (2 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (3 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (4 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (5 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (6 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (7 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (8 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (9 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (10 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (11 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (12 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (13 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (14 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (15 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (16 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (17 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (18 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (19 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:19:29 Retrying (20 of 20)...

W 17:19:29 Retry Failed - Reason: Invalid Address For Write

W 17:20:54 Retrying (21)...

W 17:20:54 Retry Failed - Reason: Invalid Address For Write

E 17:20:58 Failed to Write Sectors 2816 - 2847 - Reason: Invalid Address For Write

E 17:20:58 Next Writable Address: 0

I 17:20:58 Synchronising Cache...

W 17:21:20 Synchronise Cache Failed! - Reason: Timeout on Logical Unit

W 17:21:38 Retrying (1)...

I 17:21:45 Closing Track...

I 17:22:15 Finalising Disc...

E 17:22:56 Failed to Write Image!

E 17:22:56 Operation Failed! - Duration: 00:04:22

I 17:22:56 Average Write Rate: 0 KiB/s (0.0x) - Maximum Write Rate: 0 KiB/s (0.0x)

I 17:23:45 Close Request Acknowledged

I 17:23:45 Closing Down...

I 17:23:45 Shutting down SPTI...

I 17:23:45 ImgBurn closed!

 

I'm attaching the entire logfile just incase you might need it.

 

Thanks

Posted

I can only suggest you try burning at 4x instead of MAX.

 

If it still fails, you'll have to try some different discs. I don't know why your drive is complaining about them, it just is. :(

Posted

I bought a new pack of Verbatim 25GB BD-R Model 97238 - and burned with one of them at lowest speed possible (4x). I still encountered the same problem, so something else must be wrong. I know it's easy for people to just say - "Oh well, it's probably a bad drive, so go buy a new one." But I can't afford another one right now - so I'm more than willing to try every conceivable troubleshooting step people can come up with.

Posted

Well, you could try burning in Safe Mode.

 

Also try cleaning the drive with a cleaning disc.

 

The initial error (before any retries take place) is the important one in these situations and it's weird that you're getting the one you are ("Invalid Address For Write") as the initial error... that's not what I'd call 'normal'.

Posted

I ordered a drive cleaning disc from Amazon.com but it won't be here for another week and a half.

 

As far as the initial error message, "Invalid Address For Write" - what does it mean, why do you say it's weird.

Posted

Normally it's always preceded by a 'Write Error' or similar error. Then as the program attempts to retry sending the same 'Write' command again, *that's* when it would normally get the 'Invalid Address For Write' error. I'm wondering if something else installed on the machine (filter drivers etc.) are swallowing the *real* (first/initial) error message and ImgBurn isn't then seeing it.

 

It basically means the program is asking the drive to write to somewhere it can't. Writes should be sequential and due to cache in the drive, the bit on the disc it's physically writing to doesn't match up with where the program thinks it's up to - hence you get an 'Invalid Address For Write' error when it retries.

 

Did you try burning in Safe Mode?

Posted

Okay, I tried to burn a new disc, while in Safe Mode, using ImgBurn. First I tried burning my BDMV files onto the disc. Then I tried to burn an .iso Image onto a disc. Both attempts completely failed - giving me the same popup error messages as before.

 

Here's a copy of the logfile:

 

; //****************************************\\
;   ImgBurn Version 2.5.8.0 - Log
;   Wednesday, 19 March 2014, 21:47:40
; \\****************************************//
;
;
I 21:33:39 ImgBurn Version 2.5.8.0 started!
I 21:33:39 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1, Safe

Mode)
I 21:33:39 Total Physical Memory: 12,573,880 KiB  -  Available: 11,532,620 KiB
I 21:33:39 Initialising SPTI...
I 21:33:39 Searching for SCSI / ATAPI devices...
E 21:33:40 Failed to check for ImgBurn update!
I 21:33:42 -> Drive 1 - Info: SONY BD RW BWU-500S 2.63 (D:) (ATA)
I 21:33:42 Found 1 BD-RE!
I 21:36:02 Operation Started!
I 21:36:02 Building Image Tree...
I 21:36:17 Corrected file system selection for Blu-ray Video disc.
I 21:36:17 Calculating Totals...
I 21:36:17 Preparing Image...
I 21:36:17 Contents: 17 Files, 15 Folders
I 21:36:17 Content Type: BD Video
I 21:36:17 Data Type: MODE1/2048
I 21:36:17 File System(s): UDF (2.60)
I 21:36:17 Volume Label: Toy Story (1995)
I 21:36:17 Size: 16,054,654,220 bytes
I 21:36:17 Sectors: 7,839,198
I 21:36:17 Image Size: 16,055,664,640 bytes
I 21:36:17 Image Sectors: 7,839,680
I 21:36:17 Operation Successfully Completed! - Duration: 00:00:15
I 21:36:51 Operation Started!
I 21:36:51 Building Image Tree...
I 21:36:51 Calculating Totals...
I 21:36:51 Preparing Image...
I 21:36:51 Contents: 17 Files, 15 Folders
I 21:36:51 Content Type: BD Video
I 21:36:51 Data Type: MODE1/2048
I 21:36:51 File System(s): UDF (2.60)
I 21:36:51 Volume Label: Toy Story (1995)
I 21:36:51 Size: 16,054,654,220 bytes
I 21:36:51 Sectors: 7,839,198
I 21:36:51 Image Size: 16,055,664,640 bytes
I 21:36:51 Image Sectors: 7,839,680
I 21:37:03 Operation Successfully Completed! - Duration: 00:00:12
I 21:37:03 Operation Started!
I 21:37:03 Source File: -==/\/[bUILD IMAGE]\/\==-
I 21:37:03 Source File Sectors: 7,839,680 (MODE1/2048)
I 21:37:03 Source File Size: 16,055,664,640 bytes
I 21:37:03 Source File Volume Identifier: Toy Story (1995)
I 21:37:03 Source File Volume Set Identifier: 4473AC9900779F5E
I 21:37:03 Source File Application Identifier: ImgBurn v2.5.8.0
I 21:37:03 Source File Implementation Identifier: ImgBurn
I 21:37:03 Source File File System(s): UDF (2.60)
I 21:37:03 Destination Device: [1:1:0] SONY BD RW BWU-500S 2.63 (D:) (ATA)
I 21:37:03 Destination Media Type: BD-R (Disc ID: VERBAT-IMe-000)
I 21:37:03 Destination Media Supported Write Speeds: 4x, 6x
I 21:37:03 Destination Media Sectors: 12,219,392
I 21:37:03 Write Mode: BD
I 21:37:03 Write Type: DAO
I 21:37:03 Write Speed: 4x
I 21:37:03 Hardware Defect Management Active: No
I 21:37:03 BD-R Verify Not Required: Yes
I 21:37:03 Link Size: Auto
I 21:37:03 Lock Volume: Yes
I 21:37:03 Test Mode: No
I 21:37:03 OPC: No
I 21:37:03 BURN-Proof: Enabled
I 21:37:05 Write Speed Successfully Set! - Effective: 17,980 KB/s (4x)
I 21:37:26 Filling Buffer... (40 MiB)
I 21:37:27 Writing LeadIn...
W 21:38:03 Failed to Write Sectors 2816 - 2847 - Reason: Invalid Address For Write
W 21:38:03 Retrying (1 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (2 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (3 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (4 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (5 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (6 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (7 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (8 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (9 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (10 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (11 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (12 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (13 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (14 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (15 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (16 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (17 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (18 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (19 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
W 21:38:04 Retrying (20 of 20)...
W 21:38:04 Retry Failed - Reason: Invalid Address For Write
E 21:42:37 Failed to Write Sectors 2816 - 2847 - Reason: Invalid Address For Write
E 21:42:37 Next Writable Address: 0
I 21:42:37 Synchronising Cache...
W 21:42:59 Synchronise Cache Failed! - Reason: Timeout on Logical Unit
E 21:43:44 Synchronise Cache Failed! - Reason: Timeout on Logical Unit
W 21:43:51 User opted to skip the 'Close Track/Session/Disc' functions.
E 21:43:51 Failed to Write Image!
E 21:43:51 Operation Failed! - Duration: 00:06:47
I 21:43:51 Average Write Rate: 0 KiB/s (0.0x) - Maximum Write Rate: 0 KiB/s (0.0x)
I 21:45:22 Operation Started!
I 21:45:22 Source File: E:\2nd try\Toy Story (1995).iso
I 21:45:22 Source File Sectors: 7,839,680 (MODE1/2048)
I 21:45:22 Source File Size: 16,055,664,640 bytes
I 21:45:22 Source File Volume Identifier: Toy Story (1995)
I 21:45:22 Source File Volume Set Identifier: 44707E6800779F5E
I 21:45:22 Source File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!
I 21:45:22 Source File Implementation Identifier: ImgBurn
I 21:45:22 Source File File System(s): ISO9660, UDF (2.60)
I 21:45:22 Destination Device: [1:1:0] SONY BD RW BWU-500S 2.63 (D:) (ATA)
I 21:45:22 Destination Media Type: BD-R (Disc ID: VERBAT-IMe-000)
I 21:45:22 Destination Media Supported Write Speeds: 4x
I 21:45:22 Destination Media Sectors: 7,839,680
I 21:45:22 Write Mode: BD
I 21:45:22 Write Type: DAO
I 21:45:22 Write Speed: 4x
I 21:45:22 Hardware Defect Management Active: No
I 21:45:22 BD-R Verify Not Required: Yes
I 21:45:22 Link Size: Auto
I 21:45:22 Lock Volume: Yes
I 21:45:22 Test Mode: No
I 21:45:22 OPC: No
I 21:45:22 BURN-Proof: Enabled
I 21:45:24 Write Speed Successfully Set! - Effective: 17,980 KB/s (4x)
I 21:45:24 Filling Buffer... (40 MiB)
I 21:45:25 Writing LeadIn...
W 21:46:05 Failed to Write Sectors 2816 - 2847 - Reason: Invalid Address For Write
W 21:46:05 Retrying (1 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (2 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (3 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (4 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (5 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (6 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (7 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (8 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (9 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (10 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (11 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (12 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (13 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (14 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (15 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (16 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (17 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (18 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (19 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
W 21:46:06 Retrying (20 of 20)...
W 21:46:06 Retry Failed - Reason: Invalid Address For Write
E 21:46:38 Failed to Write Sectors 2816 - 2847 - Reason: Invalid Address For Write
E 21:46:38 Next Writable Address: 0
I 21:46:38 Synchronising Cache...
W 21:47:01 Synchronise Cache Failed! - Reason: Timeout on Logical Unit
E 21:47:32 Synchronise Cache Failed! - Reason: Timeout on Logical Unit
W 21:47:34 User opted to skip the 'Close Track/Session/Disc' functions.
E 21:47:34 Failed to Write Image!
E 21:47:34 Operation Failed! - Duration: 00:02:12
I 21:47:34 Average Write Rate: 0 KiB/s (0.0x) - Maximum Write Rate: 0 KiB/s (0.0x)
I 21:47:40 Close Request Acknowledged
I 21:47:40 Closing Down...
I 21:47:40 Shutting down SPTI...
I 21:47:40 ImgBurn closed!

 

Posted

Do you have any discs that aren't 'VERBAT-IMe-000' ?

 

If you don't already have one, get yourself a BD-RE disc for additional testing.

 

Can I please get you to right click the drive selection box and select 'family tree'. Close the prompt that comes up and then copy+paste everything from the log window. Thanks.

Posted

Do you have any discs that aren't 'VERBAT-IMe-000' ?

 

If you don't already have one, get yourself a BD-RE disc for additional testing.

 

Can I please get you to right click the drive selection box and select 'family tree'. Close the prompt that comes up and then copy+paste everything from the log window. Thanks.

 

All I ever have is the Verbatim Model 97238. So, at your request, I just ordered some "Memorex 25GB 2X BD-RE Model 05502" discs - they should arrive on 3-25.

 

I clicked on the 'family tree' - here's a screencap of the popup:

 

zp1y.jpg

 

I'm attaching the entire logfile to this Post only because it's so long.

ImgBurn.log

Posted

Okay, its been fixed.  It turns out all my blu-ray burner needed was to be cleaned - I ended up using a Blu-ray drive Laser Lens cleaning disc. Everything works fine now. I want to Thank everybody who helped me fix this problem.

 

Much Appreciated

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