1hooligan Posted April 2, 2014 Posted April 2, 2014 Just started getting this error. I'm trying to copy mp4 files to DVD. Here are the logs.... I 11:08:15 ImgBurn Version 2.4.0.0 started!I 11:08:15 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)I 11:08:15 Total Physical Memory: 1,037,700 KB - Available: 578,608 KBW 11:08:15 Drive F:\ (FAT32) does not support single files > 4 GB in size.I 11:08:16 Initialising SPTI...I 11:08:16 Searching for SCSI / ATAPI devices...I 11:08:16 Found 1 DVD±RW/RAM!I 11:10:29 Operation Started!I 11:10:29 Building Image Tree...I 11:10:29 Checking Directory Depth...I 11:10:29 Calculating Totals...I 11:10:29 Preparing Image...I 11:10:29 Checking Path Length...I 11:10:29 Contents: 6 Files, 0 FoldersI 11:10:29 Size: 7,028,593,928 bytesI 11:10:29 Sectors: 3,431,932I 11:10:29 Image Size: 7,029,161,984 bytesI 11:10:29 Image Sectors: 3,432,208I 11:10:29 Operation Successfully Completed! - Duration: 00:00:00I 11:10:54 Operation Started!I 11:10:54 Building Image Tree...I 11:10:54 Checking Directory Depth...I 11:10:54 Calculating Totals...I 11:10:54 Preparing Image...I 11:10:54 Checking Path Length...I 11:10:54 Contents: 7 Files, 0 FoldersI 11:10:54 Size: 9,119,252,299 bytesI 11:10:54 Sectors: 4,452,762I 11:10:54 Image Size: 9,119,825,920 bytesI 11:10:54 Image Sectors: 4,453,040I 11:10:54 Operation Successfully Completed! - Duration: 00:00:00I 11:11:25 Operation Started!I 11:11:25 Building Image Tree...I 11:11:25 Checking Directory Depth...I 11:11:25 Calculating Totals...I 11:11:25 Preparing Image...I 11:11:25 Checking Path Length...I 11:11:25 Contents: 4 Files, 0 FoldersI 11:11:25 Size: 6,923,669,323 bytesI 11:11:25 Sectors: 3,380,700I 11:11:25 Image Size: 6,924,238,848 bytesI 11:11:25 Image Sectors: 3,380,976I 11:11:25 Operation Successfully Completed! - Duration: 00:00:00I 11:11:54 Operation Started!I 11:11:54 Building Image Tree...I 11:11:54 Checking Directory Depth...I 11:11:54 Calculating Totals...I 11:11:54 Preparing Image...I 11:11:55 Checking Path Length...I 11:11:55 Contents: 5 Files, 0 FoldersI 11:11:55 Size: 9,013,094,782 bytesI 11:11:55 Sectors: 4,400,928I 11:11:55 Image Size: 9,013,657,600 bytesI 11:11:55 Image Sectors: 4,401,200I 11:11:55 Operation Successfully Completed! - Duration: 00:00:00I 11:12:05 Operation Started!I 11:12:05 Building Image Tree...I 11:12:05 Checking Directory Depth...I 11:12:05 Calculating Totals...I 11:12:05 Preparing Image...I 11:12:05 Checking Path Length...I 11:12:05 Contents: 4 Files, 0 FoldersI 11:12:05 Size: 6,923,669,323 bytesI 11:12:05 Sectors: 3,380,700I 11:12:05 Image Size: 6,924,238,848 bytesI 11:12:05 Image Sectors: 3,380,976I 11:12:05 Operation Successfully Completed! - Duration: 00:00:00I 11:12:31 Operation Started!I 11:12:31 Building Image Tree...I 11:12:46 Checking Directory Depth...I 11:12:46 Calculating Totals...I 11:12:46 Preparing Image...I 11:12:47 Checking Path Length...I 11:12:47 Contents: 4 Files, 0 FoldersI 11:12:47 Size: 6,923,669,323 bytesI 11:12:47 Sectors: 3,380,700I 11:12:47 Image Size: 6,924,238,848 bytesI 11:12:47 Image Sectors: 3,380,976I 11:12:58 Operation Successfully Completed! - Duration: 00:00:26I 11:13:00 Operation Started!I 11:13:00 Source File: -==/\/[bUILD IMAGE]\/\==-I 11:13:00 Source File Sectors: 3,380,976 (MODE1/2048)I 11:13:00 Source File Size: 6,924,238,848 bytesI 11:13:00 Source File Volume Identifier: 1.Toy.Story.1995.1080p.BluRay.x264.anoXmousI 11:13:00 Source File Application Identifier: IMGBURN V2.4.0.0 - THE ULTIMATE IMAGE BURNER!I 11:13:00 Source File Implementation Identifier: ImgBurnI 11:13:00 Source File File System(s): ISO9660, UDF (1.02)I 11:13:00 Destination Device: [1:0:0] PIONEER DVD-RW DVR-K17A 1.50 (D:) (ATA)I 11:13:00 Destination Media Type: DVD+R DL (Disc ID: CMC MAG-D03-64) (Speeds: 2.4x, 4x)I 11:13:00 Destination Media Sectors: 4,173,824I 11:13:00 Write Mode: DVDI 11:13:00 Write Type: DAOI 11:13:00 Write Speed: MAXI 11:13:00 Link Size: AutoI 11:13:00 Test Mode: NoI 11:13:00 OPC: YesI 11:13:00 BURN-Proof: EnabledI 11:14:02 Optimal L0 Data Zone Capacity: 1,690,496I 11:14:02 Optimal L0 Data Zone Method: ECC Block BoundaryI 11:14:10 Filling Buffer... (40 MB)I 11:14:13 Writing LeadIn...I 11:14:15 Writing Session 1 of 1... (1 Track, LBA: 0 - 3380975)I 11:14:15 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 3380975)I 11:14:15 Writing Layer 0... (LBA: 0 - 1690495)E 12:39:09 Failed to read file: 'F:\Movies\Captain Phillips (2013) [1080p]\Captain.Phillips.2013.1080p.BluRay.x264.YIFY.mp4'E 12:39:10 Reason: The request could not be performed because of an I/O device error.I 12:39:11 Synchronising Cache...I 12:40:28 Closing Track...I 12:40:49 Finalising Disc...E 12:48:58 Failed to Write Image!I 12:49:00 Exporting Graph Data...I 12:49:01 Graph Data File: C:\Users\Mike & Kaela\AppData\Roaming\ImgBurn\IBG Files\PIONEER_DVD-RW_DVR-K17A_1.50_TUESDAY-APRIL-01-2014_11-12_AM_CMC_MAG-D03-64_MAX.ibgI 12:49:01 Export Successfully Completed!E 12:49:01 Operation Failed! - Duration: 01:35:59I 12:49:01 Average Write Rate: 236 KB/s (0.2x) - Maximum Write Rate: 5,598 KB/s (4.0x)I 14:04:16 Operation Started!I 14:04:16 Building Image Tree...I 14:04:24 Checking Directory Depth...I 14:04:24 Calculating Totals...I 14:04:24 Preparing Image...I 14:04:25 Checking Path Length...I 14:04:25 Contents: 4 Files, 0 FoldersI 14:04:25 Size: 6,923,669,323 bytesI 14:04:25 Sectors: 3,380,700I 14:04:25 Image Size: 6,924,238,848 bytesI 14:04:25 Image Sectors: 3,380,976I 14:04:25 Operation Successfully Completed! - Duration: 00:00:08I 14:08:44 Close Request AcknowledgedI 14:08:44 Closing Down...I 14:08:46 Shutting down SPTI...I 14:08:47 ImgBurn closed! Yes I know I'm using an outdated version of ImgBurn but my pc has a nasty virus that prevents me from downloading anything. Also yes I am aware that the discs I'm using are probably rubbish but like I've said I just started getting this error and I've used these discs before with out any isues. Please excuse my ignorance I am a boob afterall..oops I mean noob! Thanks for the help!
LIGHTNING UK! Posted April 2, 2014 Posted April 2, 2014 There's something wrong with your F: drive. Is it an internal hdd?
1hooligan Posted April 2, 2014 Author Posted April 2, 2014 Thanks for getting back so quickly. No it's an external hard drive (WD). That's what I have the files stored on then I transfer them to a DVD. So you think it's damaged maybe? Look in to a new hard drive I guess? Thanks again for your time!
LIGHTNING UK! Posted April 2, 2014 Posted April 2, 2014 It could be the drive itself or just its connection to the PC - as in the port or cable. Try running scan disk on it and tell it to check for surface errors. There's probably a WD tool for testing drives (prior to RMA) too that you could try.
1hooligan Posted April 3, 2014 Author Posted April 3, 2014 I noticed the USB cable seemed a bit loose even though it was powering on ok so I switched cables and I'm running the error check right now....I'll update the results when it's done. Thanks again!
1hooligan Posted April 3, 2014 Author Posted April 3, 2014 The error check said it found a few errors and they were fixed. I ran a new disk and everything looked great it got further in the process than it had before. But when it got to the verfying sectors part another I/O error message popped up. Here are the logs... I 22:58:25 ImgBurn Version 2.4.0.0 started!I 22:58:25 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)I 22:58:25 Total Physical Memory: 1,037,700 KB - Available: 567,716 KBW 22:58:25 Drive F:\ (FAT32) does not support single files > 4 GB in size.I 22:58:31 Initialising SPTI...I 22:58:31 Searching for SCSI / ATAPI devices...I 22:58:31 Found 1 DVD±RW/RAM!I 22:58:58 Operation Started!I 22:58:58 Building Image Tree...I 22:58:58 Checking Directory Depth...I 22:58:58 Calculating Totals...I 22:58:58 Preparing Image...I 22:58:58 Checking Path Length...I 22:58:58 Contents: 1 File, 0 FoldersI 22:58:58 Size: 2,090,658,371 bytesI 22:58:58 Sectors: 1,020,830I 22:58:58 Image Size: 2,091,220,992 bytesI 22:58:58 Image Sectors: 1,021,104I 22:58:58 Operation Successfully Completed! - Duration: 00:00:00I 22:59:13 Operation Started!I 22:59:13 Building Image Tree...I 22:59:13 Checking Directory Depth...I 22:59:13 Calculating Totals...I 22:59:13 Preparing Image...I 22:59:13 Checking Path Length...I 22:59:13 Contents: 2 Files, 0 FoldersI 22:59:13 Size: 4,180,083,830 bytesI 22:59:13 Sectors: 2,041,058I 22:59:13 Image Size: 4,180,639,744 bytesI 22:59:13 Image Sectors: 2,041,328I 22:59:13 Operation Successfully Completed! - Duration: 00:00:00I 22:59:22 Operation Started!I 22:59:22 Building Image Tree...I 22:59:24 Checking Directory Depth...I 22:59:24 Calculating Totals...I 22:59:24 Preparing Image...I 22:59:24 Checking Path Length...I 22:59:24 Contents: 2 Files, 0 FoldersI 22:59:24 Size: 4,180,083,830 bytesI 22:59:24 Sectors: 2,041,058I 22:59:24 Image Size: 4,180,639,744 bytesI 22:59:24 Image Sectors: 2,041,328I 22:59:26 Operation Successfully Completed! - Duration: 00:00:04I 22:59:26 Operation Started!I 22:59:26 Source File: -==/\/[bUILD IMAGE]\/\==-I 22:59:26 Source File Sectors: 2,041,328 (MODE1/2048)I 22:59:26 Source File Size: 4,180,639,744 bytesI 22:59:26 Source File Volume Identifier: Captain Phillips (2013) [1080p]I 22:59:26 Source File Application Identifier: ImgBurn v2.4.0.0 - The Ultimate Image Burner!I 22:59:26 Source File Implementation Identifier: ImgBurnI 22:59:26 Source File File System(s): ISO9660, Joliet, UDF (1.02)I 22:59:26 Destination Device: [1:0:0] PIONEER DVD-RW DVR-K17A 1.50 (D:) (ATA)I 22:59:26 Destination Media Type: DVD+R (Disc ID: RITEK-F16-01) (Speeds: 2.4x)I 22:59:26 Destination Media Sectors: 2,295,104I 22:59:26 Write Mode: DVDI 22:59:26 Write Type: DAOI 22:59:26 Write Speed: 8xI 22:59:26 Link Size: AutoI 22:59:26 Test Mode: NoI 22:59:26 OPC: YesI 22:59:26 BURN-Proof: EnabledI 22:59:51 Filling Buffer... (40 MB)I 22:59:54 Writing LeadIn...I 22:59:55 Writing Session 1 of 1... (1 Track, LBA: 0 - 2041327)I 22:59:55 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2041327)I 23:21:35 Synchronising Cache...I 23:21:36 Closing Track...I 23:21:39 Finalising Disc...I 23:23:04 Exporting Graph Data...I 23:23:04 Graph Data File: C:\Users\Mike & Kaela\AppData\Roaming\ImgBurn\IBG Files\PIONEER_DVD-RW_DVR-K17A_1.50_WEDNESDAY-APRIL-02-2014_10-59_PM_RITEK-F16-01_8x.ibgI 23:23:04 Export Successfully Completed!I 23:23:04 Operation Successfully Completed! - Duration: 00:23:37I 23:23:04 Average Write Rate: 3,142 KB/s (2.3x) - Maximum Write Rate: 3,592 KB/s (2.6x)I 23:23:04 Cycling Tray before Verify...W 23:23:18 Waiting for device to become ready...I 23:23:34 Device Ready!I 23:24:03 Operation Started!I 23:24:03 Source Device: [1:0:0] PIONEER DVD-RW DVR-K17A 1.50 (D:) (ATA)I 23:24:03 Source Media Type: DVD+R (Book Type: DVD+R) (Disc ID: RITEK-F16-01) (Speeds: 2.4x)I 23:24:03 Image File: -==/\/[bUILD IMAGE]\/\==-I 23:24:03 Image File Sectors: 2,041,328 (MODE1/2048)I 23:24:03 Image File Size: 4,180,639,744 bytesI 23:24:03 Image File Volume Identifier: Captain Phillips (2013) [1080p]I 23:24:03 Image File Application Identifier: ImgBurn v2.4.0.0 - The Ultimate Image Burner!I 23:24:03 Image File Implementation Identifier: ImgBurnI 23:24:03 Image File File System(s): ISO9660, Joliet, UDF (1.02)I 23:24:03 Read Speed (Data/Audio): MAX / MAXI 23:24:04 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2041327)I 23:24:04 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2041327)W 23:25:57 Failed to Read Sector 4192 - L-EC Uncorrectable ErrorW 23:25:57 Sector 4192 maps to File: \Captain.Phillips.2013.1080p.BluRay.x264.YIFY.mp4W 23:26:22 Failed to Read Sector 4193 - L-EC Uncorrectable ErrorW 23:26:22 Sector 4193 maps to File: \Captain.Phillips.2013.1080p.BluRay.x264.YIFY.mp4E 23:42:08 Failed to Read Sector 4194 - L-EC Uncorrectable ErrorE 23:42:08 Sector 4194 maps to File: \Captain.Phillips.2013.1080p.BluRay.x264.YIFY.mp4E 23:42:09 Failed to Verify Sectors!I 23:42:10 Exporting Graph Data...I 23:42:10 Graph Data File: C:\Users\Mike & Kaela\AppData\Roaming\ImgBurn\IBG Files\PIONEER_DVD-RW_DVR-K17A_1.50_WEDNESDAY-APRIL-02-2014_10-59_PM_RITEK-F16-01_8x.ibgI 23:42:10 Export Successfully Completed!E 23:42:10 Operation Failed! - Duration: 00:18:05I 23:42:10 Average Verify Rate: 7 KB/s (0.0x) - Maximum Verify Rate: 1,010 KB/s (0.7x)
LIGHTNING UK! Posted April 3, 2014 Posted April 3, 2014 That one will be down to the media you're using. Buy some better discs - Verbatim or Taiyo Yuden.
1hooligan Posted April 3, 2014 Author Posted April 3, 2014 That's a relief, at least I know the hard drive is ok. I never would of known where to begin on this problem had it not been for your help Lightning UK thank you so much!
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